HVAC reviews in Chicago, Illinois

Victor, Eddie, and their team are top-notch professionals. I've worked with them multiple times and always been impressed by their expertise and courtesy. Initially, they helped me fix my old HVAC unit, which was 20 years in - they got it up and running, cleaning everything along the way. Later, when another issue arose, they arrived promptly and kept me informed about their schedule. I also received a quote for a new system from them, which was very reasonable compared to what another company with a Costco connection had to offer. As a family-owned business, they're a reliable choice.

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Toro heating and cooling did an excellent job fixing my AC problem quickly - it took just 15 minutes for them to diagnose and fix the issue. The price was very reasonable, coming in at $250, which is significantly cheaper than what another company quoted me ($8,000) for a similar replacement.

I highly recommend Toro; Victor, the technician I worked with, was knowledgeable, honest, and a pleasure to deal with - great service!

We're extremely satisfied with our experience at Toro. They handled a complex AC and furnace replacement simultaneously for old units in tight spaces, addressing numerous warranty concerns along the way. Victor's communication was outstanding. The team demonstrated exceptional expertise, professionalism, and a keen sense of urgency, getting the new units to us on time. We're pleased with their work and will definitely continue to rely on Toro for any future HVAC needs.

Friendly and efficient staff provided excellent service, installed a new furnace, and followed up with great communication.

We had a fantastic experience with Toro! They showed up promptly and were a pleasure to deal with. Victor, in particular, was outstanding - his expertise saved us from potentially costly future repairs. Our old furnace required a thorough clean-up, but thanks to him, it's now running efficiently. What impressed me most was that he exposed clear areas of grime and buildup that should have been caught during our annual maintenance checks by another company. Victor explained everything clearly and transparently. The prices for parts and labor were fair and reasonable. We're extremely grateful for Victor's work and thankful for Toro!

We hit a snag with a leak in our plumbing system, which forced us to try several HVAC companies for assistance. The ones sent by our home warranty provider were mostly unhelpful, until we found Toro. They quickly pinpointed the issue and communicated it effectively to our warranty company, making it clear what needed fixing and how. Victor took ownership of the problem and delivered on his promises. Thanks to him, our system now leaks no water and runs more efficiently than before. What impressed me most was Victor's prompt response and his ability to explain things clearly. I'd wholeheartedly recommend Toro to anyone in need of reliable assistance.

Our technician, Victor, got straight to the point and figured out our faulty furnace with a good dose of critical thinking - unlike previous pros who seemed lost. He also offered sensible options for fixing it without breaking the bank.

Having tried three HVAC firms in the past, this was by far my best experience. I'm glad we found someone like Victor and Toro - hopefully I won't need to use them again soon, but they're definitely the ones I'll call next time something goes wrong with our heating.

Victor did an excellent job. He arrived promptly, identified the issue, collaborated with my insurance company, and returned the following day to repair the problem. As a homeowner, I greatly appreciated his clear explanations and willingness to answer my queries. His professionalism made a difficult experience seamless.

I had a great experience with Toro after they installed a new furnace in January, so I knew to call them when my AC stopped working a few months later. Victor walked me through the options and was extremely professional. The installations were smooth and the teams were polite, prompt, and tidy.

Toro saved the day! With winter temperatures plummeting, we desperately needed someone reliable to step in ASAP. Victor and his team were stretched thin but managed to fit us in, quickly identifying an issue with the igniter that could be fixed on the spot. Given our previous positive experiences with Toro for maintenance work, I trust their expertise, and they delivered once again - no complaints here!

Victor stepped up and saved the day! We returned home to find that our heating system was dead, with temperatures forecasted to soar above 90 degrees in Chicago. TORO Heating and Cooling's quick response meant we were connected with Victor.

He jumped into action, quickly identifying the problem and finding the best parts at a reasonable price. From the start, it was clear he was knowledgeable, courteous, and genuinely trustworthy.

Victor kept us informed about his arrival time and showed up on schedule. He got our system fixed before the heat wave hit, and took the time to explain how to prevent similar issues in the future.

We're sold on Victor and TORO Heating and Cooling - we'll be using them for all our HVAC needs from now on.

Victor and his team did a good job installing our furnace and AC unit in our condo. They worked quickly, efficiently, and professionally, completing the job in about 5 hours. The process from diagnosis to solution felt smooth. Victor is pleasant to work with and we'd definitely use him again.

I'm extremely satisfied with Toro's service, which has consistently addressed my heating and cooling concerns over the past few years. Their support went above and beyond when they replaced my entire HVAC system. The technician who serviced me was particularly impressive - kind, courteous, and willing to go the extra mile. He even visited my home after business hours to troubleshoot a problem with my AC. I'm now a loyal customer and will definitely be calling them for all future issues; Victor's level of service is unmatched.

I've worked with several HVAC companies, and Toro is by far the best. Victor's integrity, expertise, and genuine passion for his craft shine through in every interaction. He's a reliable and trustworthy partner who takes pride in identifying and resolving issues accurately. If you're looking for a hassle-free experience, trust Toro – they'll put your needs first.

Victor is a lifesaver. When my family's air conditioning unit failed during the scorching summer, Victor sprang into action without hesitation. He empathized with our situation and promptly worked with the manufacturer to expedite the replacement process. Once the new compressor arrived, he made the extra effort to travel over an hour to deliver it and install it on the same day. His prompt communication and reliable service have consistently impressed me over the years. Victor always responds quickly to my calls and texts, and I appreciate his dedication to customer satisfaction. With top-notch work quality and exceptional customer service, I highly recommend Victor for any home maintenance needs.

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Toro really delivered on its promise. From start to finish, Victor and his crew were top-notch - knowledgeable, courteous, and genuinely invested in making sure everything was done right.

It's not often you find a company that nails service, expertise, and customer care all at once. I'm thoroughly impressed with my experience and would highly recommend Toro for any HVAC needs.

We've had Toro handle our HVAC maintenance needs for years now. Mostly, it's been routine safety checks, but there was one instance where they fixed a condensation leak on the air conditioning unit after another company installed it. They're a reliable and reasonably priced option for their services.

Things took a turn when we started noticing steam coming out of the vent pipe for our hot water heater in the mechanical room, triggering the smoke detector. I couldn't figure out why this was happening, so my wife and I called Toro. Victor got straight to it and identified the issue, offering us a solution that we could tackle ourselves – at no additional cost. He also mentioned an alternative option down the line that would require on-site work. What impressed me most is how quickly he responded and provided affordable solutions without making us feel pressured. It's clear they genuinely care about their customers and want to ensure our safety. That kind of service has earned Toro our loyalty for life.

I'm extremely satisfied with Victor and the Toro Heating & Cooling team. They exceeded my expectations from the very start. When my heater failed, Victor showed up promptly after a quick phone call and fixed it at a fair price. He also scheduled a new installation for the same week - impressive! Throughout the process, Victor and his team were friendly, knowledgeable, and genuinely helpful. Plus, they offered competitive pricing that was significantly better than other quotes I received initially. If you need heating or cooling services, give Toro a try; they're the best in town.

I was impressed by Walter's team - they tackled a complex installation in one day, which was impressive given the scope. Afterward, any questions I had were answered promptly by Walter himself. His professionalism and availability are a testament to his team's expertise. Overall, I highly recommend them.

Walter did an outstanding job maintaining my 20-year-old furnace, particularly during its annual upkeep. He promptly identified a problem with the blower motor while cleaning it and recommended replacing the faulty part. The results were impressive - my furnace was quieter than ever the next day. It's clear Walter takes pride in his work, and I appreciate that dedication to quality. His professionalism has solidified Arzet HVAC as my preferred service provider going forward.

The air release valve on my radiator cracked and started leaking. The company responded promptly, arranging a same-day fix with a reasonable estimated time frame. My technician was Daniel, who kept me informed via text about his arrival. He provided top-notch service, making the experience seamless. This is my second Arzet visit; I highly endorse them.