HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    Walter and his team replaced our AC at Las Fuentes Restaurant in Alsip. He's dependable, always delivering high-quality service. His attention to detail is impressive - he takes the time to address every concern. Walter's customer service skills are exceptional; he consistently goes above and beyond to ensure satisfaction. If I could express my gratitude more than once, I would. Thank you for your excellent work, Walter.

    5

    Walter was top-notch - responsive, professional, and extremely competent. The repair was spot on and he kept us in the loop every step of the way. What really impressed me was how thorough he was, taking note of some issues with the roof unit that we can now address before they become bigger problems. If you need HVAC work, these guys are your best bet.

    5

    I've had the pleasure of working with Walter, who's become my primary go-to guy for any home-related issues. His team has been fantastic to deal with - always professional and accommodating. One time, they helped me fix a mistake made by another company that had botched the job. They not only fixed it but also offered valuable advice on how to prevent similar problems in the future.

    When I needed my HVAC replaced, Walter took care of everything, including replacing my neighbor's system as well - no extra charge! He was meticulous about ensuring that all work was done correctly and safely. On one occasion, he went out of his way to remove debris from multiple drain spouts on our roof, making sure our neighbors wouldn't be affected by any potential overflow. This kind of attention to detail is rare in this industry.

    Walter has helped me twice with emergency situations at my home and for a client's house as well. His team is always prompt and efficient in resolving problems. Walter himself is incredibly knowledgeable, kind, reasonable, and patient - making him a joy to work with. He takes the time to explain everything, including pricing, which can be a major relief.

    I'm thoroughly impressed with Walter's old-world values approach to customer service, which feels refreshing in today's fast-paced world. Overall, I highly recommend Walter and his team. They've earned my trust and will continue to be on speed dial for any future needs.

    5

    I recently had the pleasure of dealing with Arzet Heating & Air Conditioning, Inc. for my HVAC and water heater needs, and I couldn't be more impressed. They truly embody professionalism, quality workmanship, and genuine customer care.

    Their team installed a new furnace, air conditioner, and water heater in 2024, and the entire process was seamless. Every technician arrived on time, worked efficiently, and left everything spotless. The attention to detail was exceptional - every component was installed correctly and explained clearly.

    What really set them apart was their commitment to making me feel at ease throughout the process. I had complete confidence that the job was being done right and was reassured by their professionalism. Pricing was transparent and competitive, with no surprises. They even followed up after the installations to ensure everything was working as expected and answered any additional questions.

    Their exceptional service from start to finish was a breath of fresh air. Kudos to Daniel and Luis, and all the other team members who delivered flawless installations.

    5

    Walter is an exceptional professional in his field, combining extensive knowledge with genuine kindness. He consistently delivers top-notch advice and exceeds customer expectations. Working with him was the best experience we've had with a contractor to date. I wholeheartedly endorse Arzet Heating and Air Conditioning, praising their outstanding value and quality of service.

    5

    Luis Leon provided excellent knowledge and service, putting me at ease throughout the process.

    5

    As an experienced homeowner of 25 years, Hero Air's service far exceeded my expectations. Vladimir efficiently resolved my AC issue in record time at a cost that was remarkably fair considering the advice I'd received from other professionals. I'll undoubtedly return to them for future needs.

    5

    Vladimir and his team have been a lifesaver for our home. We've had two furnace repairs this year, and each issue was resolved promptly and efficiently. What really impressed me was when my circuit board needed replacement - they sent someone out the next day to fix it. Their response time is always lightning-fast, and their explanations are clear and helpful. I'm thoroughly satisfied with their service, and I wouldn't consider anyone else for my home's needs. They've truly exceeded expectations.

    5

    They arrived promptly and delivered satisfactory work. Noted several issues upfront, which I appreciated for their transparency. Will utilize their services again in the future.

    5

    The technician was very friendly and knowledgeable, providing excellent communication and a clear explanation of the issue with our furnace. Highly recommended.

    5

    Jose was great. He came across as friendly and knowledgeable, quickly identifying the problem and fixing it right away. He also explained why the issue happened and offered suggestions to prevent similar issues in the future. It's clear he takes care of his customers beyond just the repair. He asked about other maintenance needs I had, showing a genuine interest in keeping me satisfied. Overall, Jose did an excellent job, and I appreciate his dedication to customer service.

    5

    We recently used Hero Air after discovering water damage beneath our furnace. Due to its age, we decided to replace both the HVAC and furnace. Vladimir was attentive from start to finish, walking us through the process with clear explanations. His patience and prompt responses were greatly appreciated. The team's professionalism was evident in their work - they did an excellent job. We'd highly recommend Hero Air based on our experience.

    5

    Luis did an incredible job fixing my AC unit in extremely hot conditions. His professionalism shone through, with clear explanations for every step. He was incredibly friendly and kept me informed throughout the process. Kudos to Luis for going above and beyond - thanks for a job well done!

    5

    Hero Air consistently delivers. Appreciate Vladimir's professionalism and straightforward assessment of our system's maintenance needs.

    5

    They got it right from the start - clear comms, fast booking, identified the issue quickly and had everything fixed in a few hours.

    5

    Vladimir is a reliable professional who provided excellent service by replacing my furnace, explaining options, and instilling confidence. His punctuality is impressive, making him an asset to any customer's experience. I highly recommend his business without hesitation.

    5

    Hero really saved the day when my AC gave out on a scorching Chicago summer afternoon. I called them and they answered right away, setting up an appointment for later that day. The technician arrived early, fixed the issue, and had me back up and running in no time. I'm extremely satisfied with their prompt service, fair pricing, and honest work. You won't go wrong with Hero Air - I'll be calling them again and again for all my air conditioning needs!

    5

    The customer service provided by this company was top-notch, with a team that was extremely responsive and patient when explaining their options for dealing with an aging air conditioning system on its last legs. They were upfront about the potential costs of attempting to find and repair a costly freon leak, suggesting it might be more cost-effective to replace the entire unit, which had been in place since 1990. I appreciated their honesty, especially considering my old unit's age and impending replacement was long overdue.

    5

    This contractor is very knowledgeable and honest, I'd definitely recommend them - their comms are also spot on.

    5

    Needed emergency AC repair and they fit me in on short notice. Came out, diagnosed the issue, ordered a replacement part for an older unit, and had it fixed in under 3 hours. Exceptional customer service - easy to communicate with, very responsive. Will definitely call Hero Air again for any future needs.

    5

    Vladamir came across as genuinely nice and professional, which is more than you can say about most services people. The price was spot on for the quality work he did. It's also worth noting that he showed up on time, a rarity in our 10+ years of owning this home. He'll be my go-to guy for plumbing needs from now on.