HVAC reviews in Chicago, Illinois

Walter Arzet has been the most professional person I've dealt with in the industry. He responded promptly to my two issues with my thermostat and HVAC system over a short period, showing remarkable availability. What impressed me was his attention to detail and genuine care when fixing the problems - he took the time to explain what was wrong with each issue. I wholeheartedly endorse Arzet Heating & Air Conditioning for any home repair needs. Their service is truly exceptional, and Walter's expertise is unmatched; I'm extremely satisfied with my experience.

I've been impressed with Arzet's customer service. They got my consultation and quote right on the first try, which is more than I can say for some other companies. Victor was a standout - he answered all my questions in a clear, friendly way over the phone. When we needed to reschedule our appointment due to a furnace issue, Luis came through again, showing up promptly with a thorough understanding of the problem and some viable solutions. Both Victor and Luis were knowledgeable and helpful, making me feel confident in their abilities. Overall, my experience has been excellent so far - I'd definitely recommend Arzet for your home services needs.

Here's the rewritten review:

Be cautious with Arzet Heating:

We hired them to fix our two air conditioners that weren't cooling properly. One was dead and needed replacing, while the other had loose wires that needed fixing. The technician did his job, but the AC still didn't cool correctly - it kept running even when the thermostat was turned off.

Further investigation revealed that the fan in one of the AC units wouldn't turn off on its own, constantly blowing air even when not needed.

After getting quotes from All Temp, another company, their tech pointed out the same issue with the AC unit's fan. Arzet Heating's response claimed All Temp was trying to smear them, but we provided evidence of the incomplete wiring job.

I'm requesting a refund for the service call because of this botched job. The original technician isn't returning my calls or emails, which is unacceptable considering they knew about the issue beforehand.

We're thoroughly impressed with the service from this company, which truly exceeds expectations. Their expertise was invaluable when our air conditioner failed just as we had a new baby - help was needed ASAP. They arrived promptly within 15 minutes of our call and resolved the issue efficiently. The entire experience has left us extremely grateful for their professionalism and kindness.

I'm thoroughly impressed with Arzet Heating & Air Conditioning. From the moment they responded to my furnace issue, I knew I was in good hands. Their technician, Walter, is incredibly detailed, knowledgeable, and competent. He took the time to explain every aspect of his work, ensuring I understood what was being done.

What really stood out was Walter's exceptional service. Not only did he perform a thorough maintenance on my furnace, fixing key issues like cracks and leaks, but he also went above and beyond to identify and fix a gas leak. His professionalism is unmatched - he's prompt, responsive, and genuinely cares about his clients.

I'm grateful for Arzet's dedication to delivering top-notch service. They treat their customers with honesty and respect, which is essential in a contractor. I feel confident that my HVAC systems are now running more efficiently, thanks to Walter's expertise.

I had an issue with my air conditioning unit - water was leaking from it. Luis, who showed up promptly, identified the problem and gave me a fair quote right away. The next day, another technician and his colleague arrived on time and fixed the leak seamlessly. I'm now enjoying cool air all summer long. The technicians here are top-notch - extremely professional and efficient.

As a first-time homeowner in the Lakeview area, I recently had the opportunity to work with a home services company for a significant upgrade to my home's heating and cooling systems. They efficiently replaced my furnace, condenser, hot water tank, humidifier, and thermostat, handling every aspect of the installation without any issues.

I've worked in the insurance industry for years and have developed an eye for detail when it comes to warranties and coverage. I was impressed by this company's knowledge of manufacturer warranties and how they quickly addressed a minor issue with my condenser under warranty provision that they had identified.

Their routine maintenance services have also been impressive, consistently demonstrating punctuality and professionalism. These qualities are especially valuable to me. It's unusual for me to write reviews, but my consistently positive experiences with this company compel me to share my story. I was thoroughly impressed by their service, which not only met but exceeded my expectations. If you're a homeowner looking for reliable, knowledgeable, and professional heating and air services, I highly recommend this company.

Walter is very knowledgeable and helped us choose the right boiler for our needs. He offered a personable service, which is common in small businesses. Unlike larger companies, we weren't pressured or hassled when discussing our options with him. His expertise is preferable to sales representatives who need to ask technical questions over the phone. Overall, I highly recommend this company.

The new technician is knowledgeable and courteous, taking the time to break down their plan. After switching to Arzet over a year ago, I'm happy with my decision - they prioritize honesty and deliver quality work.

I had an outstanding experience with Arzet Heating & Air Conditioning. Victor answered all my questions over the phone and provided a clear breakdown of what to expect. The technician, Luis, showed up promptly and identified the problem with our water radiator heating system quickly. He was also incredibly polite and understanding in addressing my parents' concerns - a huge relief! I wholeheartedly endorse Arzet for their outstanding professionalism, expertise, and fair pricing.

Walter and his team did a solid job. They showed up on schedule, looked the part, and got the job done efficiently. The fix was clean and they took the time to explain what went wrong and how to prevent future issues - would definitely consider them again for HVAC services.

I've relied on [Company Name] for over 20 years for my heating and cooling requirements. They consistently deliver top-notch customer service, reasonable rates, and dependability. Their professionalism has earned me trust, and I frequently recommend them to others.

We got the appointment done promptly, no mess left behind, they worked quickly and knew what they were doing. Installed a new water heater and filtration system, as well as checked our old AC system. Impressed with their professionalism - top-notch work. Would definitely hire them again and suggest to others.

Walter and his team at Arzet Heating & Air Conditioning delivered exceptional service for our new HVAC systems and water heaters. The team was courteous, punctual, and worked quickly. If an issue arose, they'd investigate and provide a suggested solution. Walter took the time to explain everything clearly and even configured our devices for remote control through our smartphones. We're extremely satisfied with the work done.

I called multiple companies for quotes on a new AC and furnace, but they were unhelpful. Walter, however, explained the problem clearly and presented some viable options. After considering his advice, I chose Arzet Heating & AC. They did an excellent job replacing my AC and furnace - surprisingly clean and tidy work with no mess left behind. The crew arrived promptly and got the job done quickly and efficiently.

Walter, Daniel, and their team were fantastic. I called about a leak in my HVAC and Walter came to diagnose the problem on the first call. His advice led me to replace the entire system since it was overdue. Two weeks later, they installed it. There was also an issue with noise coming from the condo, which Daniel resolved on his visit. The service was outstanding - I highly recommend them!

We've been working with Arzet since moving into our condo and it's been an excellent partnership. Walter and his team have consistently impressed us with their expertise and quick responsiveness. When unexpected HVAC issues arise, they're always reliable and prompt in resolving them, getting our heat or air back on as soon as possible. Their professionalism is top-notch and I highly recommend Arzet to anyone in the Chicago area looking for trustworthy HVAC services.

We've had a fantastic experience with Arzet - they've assisted us multiple times over the years when we needed help with our HVAC system. When our AC went out on a Sunday in the middle of summer, Walter arrived within hours to get it fixed. He was incredibly responsive and provided top-notch advice on maintaining our furnace. We're extremely pleased with his knowledge, kindness, and efficiency. We'll be sticking with Walter and Arzet from now on - they truly know their stuff and are a pleasure to work with.

The technician from Arzet refused to work on my furnace, contradicting my clear instructions about its location in the ceiling of my bathroom. Given their 17-year history with servicing this exact unit, I found it puzzling that they wouldn't make an exception this time. When I asked why, he mentioned a personal connection with another technician, rather than providing a legitimate reason. The owner showed no apology for the wasted time and instead offered to do the basic maintenance himself at $250. Meanwhile, Besco did the job for significantly less - $110.

I've had two positive experiences with Arzet for repairing my air conditioning system, both times exceeding my expectations. Luis is a top-notch technician who consistently demonstrates professionalism and open communication. Today's visit was no exception - he arrived promptly and swiftly replaced the faulty capacitor, providing clear explanations along the way. I'm confident in his work and will continue to rely on Arzet for all my HVAC needs.

I've had my fair share of contractors over the years, but Walter and his team at Arzet Heating and Air Conditioning stand head and shoulders above the rest. From start to finish, the process was seamless and hassle-free.

Walter kept me in the loop from the get-go, explaining every step of the way and ensuring I understood what was happening. His professionalism, friendliness, and expertise put my mind at ease every time. The job itself was done on time and with attention to detail - you can tell they did it right.

If you're looking for someone who genuinely cares about their customers and has a wealth of knowledge, do yourself a favor and give Walter and Arzet Heating and Air Conditioning a shot.