HVAC reviews in Chicago, Illinois

Luis fixed our ancient aircon after six years of neglect. Scheduling to payment was seamless - top notch service all around. We're due for a heating fix too (another six years overdue) and will return to him in the fall. Luis offered good value, provided excellent service, and had friendly staff - can't wait to use his services again.

Luis showed up with the necessary gear and got it set up temporarily before diving into ordering a replacement part for my outdated equipment. No high-pressure sales pitches - he simply did his job and got me fixed. The next day, he returned to complete the fix and proved himself to be a genuinely kind and pleasant person.

Hero Air responded fast and were efficient. Luis was polite and knowledgeable about our AC issues, fixing them promptly. Good job!

The technician showed up on time, explained everything clearly, and did a great job. Highly recommended Hero Air for their service.

Vladimir gave us an honest assessment and suggested replacing the entire unit, but warned that it would require cutting into our ceiling due to size constraints. We appreciated his transparency. However, this option wasn't feasible for us. Instead, we opted for another company that could find a replacement part, allowing us to avoid major renovations. By fixing the broken part, we're hoping to squeeze a bit more life out of our existing system before considering more extensive work on the ceiling.

They explained everything clearly and kept me in the loop throughout. Punctual and communicated arrival times and reminders. Knowledgeable about boilers and radiators, which is what I needed.

I've found an amazing service provider through my mom's recommendation, and they truly lived up to her praise. When my AC suddenly stopped working, they managed to schedule me for the next day. The technician was top-notch - extremely professional and knowledgeable, with a great bedside manner that put me at ease, especially as a younger homeowner where I've had instances of being talked down to before. I'll definitely be using them going forward and recommending them to others.

Excellent response to our heating crisis. Technician arrived promptly and explained each step with clear, expert care.

Hero Air did a good job. Scheduling was quick and they fixed the problem on the spot for a fair price. Would suggest them.

Fast response time, excellent technician, and a top-notch experience - I highly endorse this company for all my future heating/cooling needs.

They got it right on pricing, which is great. What really stands out is their integrity - they took the time to figure out what was wrong and fixed it without breaking the bank. I'd definitely suggest them to others.

The technician provided excellent prompt service, arriving on short notice despite it being a particularly cold day. He fixed the issue efficiently without attempting to sell additional services. The interaction was professional, courteous, and honest.

They showed up on time, identified the problem, swapped out the faulty part, and got us fixed fast. The team was courteous and honest about what they did. I'm very satisfied with their work, no complaints at all.

I got multiple quotes for a new HVAC system, including air conditioning, furnace, and humidifier. Vladimir came in at a great price and was always available to answer my questions. He laid out several options with his suggestions. He's upfront and flexible with installation timing. The job was done promptly and professionally in one day – I'm thoroughly impressed.

Luis Leon did an excellent job fixing our furnace. He worked efficiently and clearly explained the issue. His professionalism earned my recommendation.

We had a major issue with our heating system during a brutal Chicago cold snap - our furnace motor gave out. Thankfully, Vladimir's crew showed up promptly and handled everything with professionalism and courtesy. They got us back to warmth quickly and efficiently.

Our boiler froze solid during Chicago's first November chill. Hero Air's Luis Leon arrived right on schedule, identified a straightforward wiring problem and fixed it promptly. Unlike most technicians or contractors, he didn't push replacement parts - instead, advised closely monitoring the system to detect any future issues.

Leon's approach struck me as refreshingly honest and talent-driven. He offered no upsell without a valid reason. His professionalism is truly commendable.

Luis did a good job of working around my schedule despite arriving later than expected. With a nearly year-old furnace that failed under warranty, he went above and beyond to diagnose the issue since there was no error code provided. Unfortunately, the manufacturer wasn't open by the time Luis figured out what was wrong, so he'll be calling them tomorrow to get the parts replaced and scheduling follow-up visits for installation. In the meantime, he managed to get the furnace up and running again, saving us from another extremely cold night without heat.

Luis Leon is a top-notch technician - extremely knowledgeable, kind, and honest. He's patient and exceptionally skilled. I'd highly recommend him for genuine, high-quality boiler service. If you want the best, contact Hero Air and request Luis Leon. His work speaks for itself; thanks again, Luis!

I'm satisfied with this company's service. Luis identified my problem (pressure switch) promptly and explained it clearly. He provided a straightforward explanation of the part's function and why it often fails. The entire process, from initial contact to payment, was hassle-free and professional. I appreciate their efficiency and expertise.

I'm satisfied with the experience. They replied quickly to my inquiry. The technicians showed up on time, which is rare for me. The job got done at a decent pace. I think the price was fair considering the quality of work.