HVAC reviews in Chicago, Illinois

Hero air delivered as expected when my heating system failed. After scheduling service, Luis Leon from Hero Air showed up promptly. He was courteous, competent, and diagnosed the issue quickly. The solution involved a minor fix rather than replacing the furnace, which I appreciate for its cost-effectiveness. Luis's professionalism and expertise were evident throughout the process.

I recently had an appointment with Hero Air for my annual maintenance visit, which also included setting up my humidifier to work seamlessly with my Ecobee smart thermostat. Vladimir was incredibly knowledgeable about the project and took the time to explain both sides of wiring my humidifier directly to the smart thermostat versus connecting it to the furnace. This upgrade is a minor tweak to our Bosch Heat Pump & HVAC system, which Hero Air installed in 2023. The new system has greatly reduced noise levels and energy consumption, resulting in significant monthly savings that I'm really appreciating.

Luis fixed our central AC unit, which stopped cooling, and returned for maintenance on our furnace and hot water heater. Both visits were smooth, with good communication, quality work, and reasonable prices. We're glad Luis and his team are keeping our HVAC system in good shape. The service has restored our confidence in the reliability of our home's heating and cooling setup.

Hero Air's team is top-notch, providing outstanding service with attention to detail and dedication to quality work. The replacement of my water heater was efficient and at a reasonable cost. I'm grateful for their professionalism and would not hesitate to recommend them or use their services again.

Our furnace stopped working. The technician, Fredy, arrived promptly and got it fixed swiftly. He explained the issue clearly and even addressed a minor gas leak on our secondary system. We waited three days to confirm both units were functioning properly before writing this review. Overall, we're satisfied with Hero Air's service.

I've been using Hero Air for about two years now, and I've had a consistently positive experience. They always show up on time and are reliable. Booking an appointment is straightforward, and I usually get one within a few days of calling.

The pricing is fair, and they offer discounts for repeat customers. I think it might be worth mentioning that my service technician, Luis, has been with me every time - he's friendly, knowledgeable, and takes the time to ensure my furnace and AC are properly maintained. He's also happy to answer questions and provide advice on upkeep.

In contrast, other HVAC companies have left a bad taste in my mouth. Some have rushed through their service calls or made false claims about needing new equipment. Hero Air stands out for being transparent and trustworthy - I never feel pressured into buying something I don't need. They've earned my trust and loyalty, and I wouldn't consider using anyone else.

I'm thoroughly impressed with the service provided by Hero. Their work ethic stands out as exceptional - it's genuinely hard to beat. What struck me was their ability to identify problems others missed, which is a huge plus. I highly endorse this company without reservation.

We've had great experiences with Hero Air - their service is prompt, and the technician is knowledgeable and courteous. We needed the annual furnace check to feel secure during winter. They took the extra step of wearing shoe covers, which was a nice touch. Having used them for an air conditioning issue in the past, we trust their work. Their professionalism earns our recommendation.

I recently had the pleasure of dealing with Vlad and Luis from Hero Air, who were exceptional in every way. They arrived on time, were courteous and professional throughout our interactions, and got the job done without breaking the bank. Their expertise was evident as they tackled my chronic boiler issues during a particularly harsh Arctic Blast. Now that everything is fixed, I'm grateful to have a warm home once again - thanks for your hard work, Hero!

I had a fantastic experience with Hero Air Service for my boiler repair. They arrived exactly on time, were extremely courteous and expertly mannered. The work was completed swiftly and they checked in on me a few days later to ensure everything was functioning properly. I wholeheartedly endorse them if you need reliable service.

HeroAir delivered an impressive first experience. Booking was seamless, and their team arrived promptly. Their expertise with our system was exceptional, providing valuable insights that exceeded our expectations. Notably, they pinpointed a few key issues without attempting to push additional sales. Their focus on resolving the problem effectively made all the difference.

My 13-year-old furnace gave up the ghost on a frigid March morning. The Hero team sprang into action, starting with a smooth phone call that booked a same-day appointment without any hiccups. Tech Luis arrived promptly and diagnosed the issue, fixing it on the spot. He also offered solid advice for my antiquated system, which I'll be upgrading soon. The service was top-notch from scheduling to invoicing – not too steep either. Hero Air's professionalism shone through from start to finish; thanks!

We were impressed by Hero Air's swift response, fair quote, and dependable service. When our heating system failed, we contacted several HVAC companies before they stepped up with a prompt visit the following morning. The technician, Luis Leon, efficiently diagnosed the problem and obtained the necessary part within 30 minutes. Installation took less than 15 minutes, and he also offered helpful advice to prolong the life of our old furnace. Overall, their service was top-notch, making them our go-to choice for future heating needs.

Quick job done at a fair cost.

Top-notch experience.

Quick, reliable service that delivers.

Prompt and professional home services.

Came out on time despite last-minute notice, did excellent job.

High-quality work from trusted professionals, exceeded expectations, highly recommended.

They did an excellent job maintaining our vents and completely cleaned them. I'd definitely hire them again.

Great job on the service, thanks for the help.