HVAC reviews in Chicago, Illinois
-
Got a hard-to-find part from Citywide - they were lucky to have it in stock. Quick service by Mitchelle, got the replacement at a good price for my old furnace. Will be using them again.
-
We're extremely thankful for the assistance from Mitch, who came to our rescue in a remarkably short timeframe when it seemed like all options were exhausted.
The bottom line is that our heater broke down, and finding a replacement part was an uphill battle elsewhere. Every other call yielded nothing but unavailability, exorbitant prices, or lengthy wait times - unacceptable given the extreme temperatures we're facing now and soon.
Mitch stepped up and acquired a universal part at a competitive price, getting it to us on the same day. Exceptional customer service, professionalism, and lightning-fast response and turnaround time made all the difference. We owe a huge debt of gratitude for saving us from a potentially disastrous situation! -
I hired Mitch to replace the old furnaces in my duplex while I was away on vacation, expecting a complete installation. It wasn't until I needed to swap out filters the following winter that I discovered one was missing from the unit - only to find it inside the unit itself. Since filter replacements are typically a tenant's responsibility, I wouldn't have expected Mitch to take matters into his own hands by unscrewing the furnace cover and doing so himself.
The system stopped working on a cold winter night, which caused me significant inconvenience. Mitch made an emergency visit, initially diagnosing the problem as the thermostat. He claimed the heat was working, but left without verifying that hot air was actually blowing from the vents. This lack of diligence meant I had to spend more money on space heaters for my tenants and apologize profusely.
The next day, Mitch returned and admitted he'd made a mistake in diagnosing the wrong furnace. The issue turned out to be the inside filter causing the unit to become dirty and overheated - an avoidable problem that should have been addressed during installation. I was surprised that Mitch's company didn't recommend or offer to install external filter holders, which are essential for maintaining the system.
In retrospect, it would have been reasonable to expect a more thorough installation, including labels indicating which furnace belonged in each apartment unit. The fact that Mitch didn't provide this basic service left a negative impression. Although he initially offered no refund for labor time on the thermostat repair, we later agreed on a settlement after some back-and-forth.
However, since then, I've experienced further disappointment. Mitch's phone number is no longer in service, and his response to my email has been nonexistent. Given that it's now been two months and there's been no communication from him, I'm left with concerns about the safety of a furnace operating without proper safeguards in place due to his negligence.
It seems that despite being knowledgeable in his trade, Mitch is not a suitable business owner. -
The technician arrived promptly and efficiently, providing clear instructions and resolving the issue with my heating system quickly and effectively.
-
"Skilled and courteous techs did a great job on my AC repair. No complaints, would hire them again."
-
Had a great interaction with this company's air con repair team. They sent someone over who was pleasant, informed, and finished the work swiftly.
-
Their emergency AC fix arrived fast and did the job right - no fuss. Their techs worked efficiently, fixing the problem without much downtime.
-
Here's a rewritten version of the review:
"Excellent experience with this company - they showed up promptly, explained the problem clearly and did the job with professionalism." -
We trust this company for all our heating and cooling needs. They provide good service from knowledgeable technicians who deliver reliable results, keeping our home comfortable throughout the year - a solid choice we can rely on.
-
I hired them for AC repairs and their prompt service and skilled staff got my system up and working without any hassle, avoiding a sweltering summer.
-
This company seems like one of the most reliable Rheem furnace repair firms in the Chicago area. Their effectiveness is key, but so is affordability - they cater to all budgets.
-
Needed same-day AC fix urgently. Technicians showed up fast and repaired issue immediately.
-
The AC installation was top-notch, courtesy of a skilled crew that got it done right from start to finish.
-
Their AC repair was top-notch, quickly identifying and resolving the issue, and having our cooling system working again shortly.
-
The furnace repair provided by this Chicago-based company was efficient and satisfactory. The situation required prompt attention due to a winter-related failure, which they promptly addressed. The technicians arrived quickly and commenced work on the furnace without delay.
-
I hired them for air conditioning repairs and was pleased with the service. The techs were competent, courteous, and restored my system to working order swiftly.
-
Needed emergency furnace fix in Chicago during a harsh freeze. Technician arrived swiftly, acted professionally, and got heating working ASAP.
-
When my AC started making weird noises, I needed someone to fix it ASAP. The guys showed up and impressed me with their friendly demeanor and expertise. They quickly figured out what was wrong and got to work right away, fixing it in no time - no fuss or delays.
-
This company has been my go-to for heating issues; their technicians are consistently reliable and efficient, getting the job done correctly from the start.
-
They fixed my broken furnace quickly and effectively. Showed up right on time, identified the issue fast, and got my heat working again soon enough - great job.
-
This company does a great job with furnaces. After dealing with ongoing issues, I was about to call someone else when I found this place. They got my furnace up and running quickly and it's been working fine ever since. If you're having heat problems like me, they're definitely worth checking out.