HVAC reviews in Chicago, Illinois

Service Pro Titans did a great job replacing my old heat pump, which was particularly tricky. What impressed me most was their transparency - unlike other companies that try to upsell on unnecessary extras. Their pricing is reasonable and they're upfront about everything. The team came up with a clever solution to the problem and managed to complete the work without needing any additional contractors like some other HVAC firms suggested. They finished ahead of schedule and even found a rebate to further reduce my costs. Overall, I'm very happy with their service and look forward to using them again whenever I need heating or cooling help.

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I've had nothing but thorough and informative service appointments with Service Pro Titans since our initial contact during the pandemic. Each visit leaves me with something new to learn. I was so impressed after my first appointment that I not only recommended Jeffrey, but also passed on the recommendation to others in my building's condo manager network - and it seems everyone else has been satisfied too.

I've been relying on Service Pro Titans for years, thanks to their Comfort Plan. They consistently deliver high-quality service. Their technicians are experts who promptly diagnose and fix issues with my furnace, AC, or thermostat. The company's pricing is reasonable too. Each interaction has been smooth, with knowledgeable staff explaining the problem and solution before work begins. I've always appreciated this transparency. Overall, I highly recommend Service Pro Titans – they're a reliable choice for anyone looking for dependable service.

Had our AC system upgraded after moving in. Responded promptly to my needs, which has left a positive impression. They've also earned repeat business from me, with recommendations already made to fellow residents in the building.

I've been using this company for years, but my recent experience left a sour taste. They initially seemed knowledgeable, but their latest air conditioning check-up raised some red flags. They claimed I was low on refrigerant and suggested checking for leaks, which they estimated would cost $900. However, after testing with another type of gas, the price dropped to zero. Instead of thoroughly investigating the issue, they simply refilled the system and told me to wait for next year's check-up.

I questioned their warranty policy, assuming my 2-year-old unit should be covered. Unfortunately, I was misinformed - only parts are covered, leaving me with a hefty bill if I need repairs or leak detection. When I called to discuss this further, the office confirmed that they'd charge $900 for leak detection and labor, even though it's an older unit.

Further research revealed that other companies use specialized equipment, like sniffers, to detect leaks as part of their services - usually included in a low service fee (around $89). I also recalled my previous duct cleaning experience, where the company took only one before-and-after photo and made unnecessary holes in the ductwork. The process seemed rushed, and I wasn't consulted on the method.

It's clear that this company doesn't prioritize customer satisfaction or thoroughness. Be cautious when choosing a service provider - you might end up with an expensive bill for something you could easily avoid elsewhere.

Great service for replacing thermostats and convector controllers in my old high-rise apartment. Fiston showed up on time, was well-mannered and kept the space clean. He explained the work clearly. Hopefully I won't need his help again soon but if I do, he'll be a welcome face. Thanks a lot.

Rob arrived late in the day to fix my malfunctioning boiler, providing clear explanations for his work and guidance on maintenance. He tackled the subpar repairs left behind by a previous company efficiently, showing patience and professionalism throughout. His thoroughness restored confidence in having dealt with untrustworthy contractors earlier.

We required a whole home humidifier to shield our wood floors from dry winter conditions, and Service Pro Titans was a pleasure to deal with. We were scheduled and installed within a week's timeframe, and we're very satisfied with our experience - they'll be first on our list when it's time for a new furnace.

The technician was highly professional, showing great respect for my home and answering questions about heating and cooling systems with confidence.

I'm dealing with an older home's steam boiler issues. The guy who came out from Service Pro Titans, Rob, showed up promptly, assessed the problem, fixed it, and everything's working again. He seemed to know his stuff about steam boilers, which is a plus. For someone with a similar setup, I'd give them my recommendation without hesitation.

I highly recommend Service Pro Titans. Recently inspected both furnaces in my two-unit residential building and they did a great job. The technician who came out was competent, efficient, and courteous. Found some issues that needed attention but also gave reassurance on other matters. I'll definitely be calling them again for any future needs.

David showed up on time and was fully prepared to do the job. He installed my new furnace, added new ductwork wires, and got everything else set up right. I'm thoroughly happy with the results and would definitely suggest this service provider for any heating or cooling work.

Exceptional service from start to finish. They responded quickly and resolved the issue promptly. The technician took the time to explain the workings of my furnace and AC, demonstrating expertise and professionalism. It's reassuring to find reliable professionals who genuinely care about their customers' needs, rather than just making a sale. This business has earned my trust and I'll definitely be coming back for any future HVAC concerns.

We had a great experience with this company. The technician, Dave, was very knowledgeable, professional, and reliable. He did an excellent job, and we're glad we chose them - we'll definitely be using their services again.

I called Sensational during my emergency - no heat! They arrived promptly, fixed the issue at a fair price. David was top-notch, knew his stuff about furnaces. I'll recommend them to everyone. Unlike many companies, they're genuinely 24/7 and show up when you need them most.

David exceeded expectations with lightning-fast completion and impeccable professionalism. Top-quality work from someone you can genuinely trust – a must hire for any repair job.

I recently had a great experience with this company. Their installation was top-notch, with professionals who were friendly, efficient, and got the job done right. They took care to set everything up correctly and tested it thoroughly before leaving. What really impressed me was their attention to detail and respect for my property - they left the work area in perfect condition. I'd definitely recommend them to anyone looking for reliable heating and air services.

I recently had the pleasure of using Team Sensational Heating & Cooling's repair services at one of my barbershops, and I'm extremely pleased with how they handled the job. Their pricing is very competitive, which impressed me along with their professionalism. They exceeded my expectations, and I'll definitely be going back to them for any future HVAC needs.

David was my technician. He came across as friendly and professional. The issue was identified promptly, and he resolved the AC capacitor replacement within half an hour. Exceptional service - I'd highly recommend this company.

The team from this home services company showed up promptly, despite a last-minute request due to an unexpected air conditioning breakdown. They demonstrated professionalism, taking the time to thoroughly explain their process and diagnosis. Their expert knowledge was evident throughout, making me feel at ease during a stressful situation. I'm grateful for their service and would highly recommend them.

I recently had the chance to work with David for my furnace and AC maintenance, and I must say I'm thoroughly delighted. He exudes professionalism and expertise that's unparalleled, and his honesty is refreshing - he doesn't sugarcoat anything. He took the time to break down the inner workings of my unit in a way that was crystal clear, making me feel fully in the loop.

His communication skills are also top-notch; he kept me informed from start to finish and anticipated any potential delays. When it comes to pricing, I found it to be extremely reasonable compared to other companies.

What really impressed me was his adaptability - he worked around my schedule to find a time that suited me perfectly.

Overall, I'm overjoyed with the service David provided and would wholeheartedly recommend him to anyone in need of HVAC assistance. Thank you for delivering exceptional service!