HVAC reviews in Chicago, Illinois

Great service from Marlon and Sebastian who thoroughly cleaned and maintained our through-wall ACs. They broke down complex concepts in simple terms and provided useful advice. Their friendly demeanor made the experience enjoyable, leaving us looking forward to working with them again next year.

We've relied on HeatCool for over a decade for our high-rise heating and cooling needs. The unique challenges of high-rise living require a tailored solution that takes into account individual building characteristics. Unlike off-the-shelf designs, HeatCool's approach is almost custom-made to address the specific conditions. Once implemented, their support team ensures seamless operation. Their team excels in delivering top-notch service - Sam stands out as an expert who puts homeowners at ease with his expertise. From Theresa at the front desk to John, the designer and owner, and service techs like Alex, they're a well-oiled machine that gets the job done.

Having just bought a single-family home, the Heatcool team has been super helpful. John's shared some essential info that homeowners need to know - turns out, I had no clue what I was getting myself into with HVAC systems. Thankfully, they've got my back.

The technician from Service Pro Titian fixed my broken heat pump air conditioner, and he did a great job - the guy was very professional and got the job done perfectly.

I'm giving 5 stars to Service Pro Titans - a family-run business that gets it right. The pricing is spot on. What really stands out, though, is the team's professionalism and courtesy, led by owner Jeffrey. He personally checks in after the job to ensure everything meets your expectations. We needed a new water heater ASAP after ours broke last fall. Despite being turned off, it still leaked, so Service Pro Titans arrived just two days later to get it replaced. Now that the new one's installed, Jeffrey called to confirm all is well - testament to their commitment. I'm thrilled with the service and highly recommend them!

Jeffrey was extremely courteous and efficient, taking the time to thoroughly explain each step of the process. He communicated promptly with us via phone and message, even when they replaced our entire furnace and AC system in just under six hours without any complications. His professionalism made a difficult task surprisingly hassle-free, earning my highest recommendation.

I'd wholeheartedly suggest this company to anyone seeking HVAC repair or replacement services. They significantly undercut their competitor's quote, making it an attractive option. The team, led by Jeffrey, was outstanding - responsive and courteous throughout the process. Their next-day response time after my unit broke was impressive. The technicians worked efficiently, removing the old unit and installing the new one quickly. Overall, I'm extremely pleased with the service and feel confident in their workmanship.

Jeffrey and his crew thoroughly revamped our home's HVAC system in Chicago - installing a new furnace and AC condenser, and revamping outdated ducting. I'm incredibly satisfied with the results; the new high-efficiency system looks and performs amazingly, and I'm excited about the potential cost savings on my electricity bill. The team arrived promptly, were always courteous, and demonstrated exceptional professionalism. Their pricing was transparent and itemized clearly from the start. Invoices and receipts were sent in a timely and professional manner - a welcome change from some contractors who still rely on scribbled notes. What I found particularly impressive was that their quote was remarkably comparable to quotes from other companies, given the level of service they provide. We'll definitely be hiring them again and recommending them to friends; great job, Service Pro Titans!

I've had Service Pro Titans on my team for over a year now. They're top-notch professionals who don't push unnecessary upgrades - they only suggest what's necessary. When my AC was on the brink of replacement, they helped me extend its life by a year. Their prices are reasonable and their work is excellent. The staff has always been courteous and welcoming. Given my positive experience, I highly recommend Service Pro Titans to anyone in need of reliable home services.

Jeffrey Francis and his Service Pro Titans team were top-notch professionals. Their efficiency, timeliness, and professionalism left a lasting impression. The installation of the ceiling mount HVAC system was seamless and well-executed. Drywall work and cleanup were also handled with precision and care. I'm thoroughly impressed with their expertise and high-quality service.

I recently had a fantastic experience with Service Pro Titans. Their work is thorough and they're extremely responsive. They arrived on schedule and got straight to work, delivering high-quality service throughout. The team kept me informed about their progress and were transparent about what was being done. I appreciated their professionalism and would wholeheartedly recommend them to anyone in the area.

The technician provided excellent service, getting our issue resolved promptly and efficiently. He was knowledgeable, professional, and transparent throughout the process. The communication was clear and consistent, keeping us informed every step of the way. Great to deal with a company that delivers on its promises.

We've been using Service Pro Titans for AC and furnace maintenance and found their technicians to be courteous and knowledgeable - they get the job done efficiently and effectively, making me confident in recommending them for similar services.

They showed up during a heatwave when others were slammed - even fitting me in for an evening visit. Their scheduling is impressive and the technician was friendly, showing great customer care.

Came home on a Saturday evening to find my heat had stopped working. I searched online for a service provider and quickly got a call back that was close by. The technician arrived within an hour and checked out the furnace, which was on its last legs - literally rusting inside. Despite this, the guy managed to get it up and running safely, provided some feedback on the fix, and had everything done in under an hour. Since all the work was done during off-hours (10pm-12am), I appreciated that extra attention to detail. The whole experience was quick, efficient, and helpful - exactly what you want from a service provider.

Here is the rewritten review:

My AC stopped blowing cold air after I replaced the thermostat myself. As a handy person with some wiring experience, I figured it would be an easy fix. However, things didn't go as planned and I couldn't get it to work again. I tried some troubleshooting steps but nothing seemed to work.

I reached out to my building's on-site engineer who suggested calling Service Pro Titans for help. When I contacted them, the person on the phone was helpful and walked me through some additional troubleshooting tasks over text. Despite the late hour (around 9:30pm), they responded quickly.

The next day, a technician arrived and replaced the defective thermostat, getting my AC up and running smoothly again. Throughout the process, I appreciated how professional and responsive the team at Service Pro Titans was. They didn't try to sell me anything extra, which is a big plus in my book. Overall, I had a great experience with them - they fixed the problem quickly and without any hassle.

Great service from this HVAC company - they did a top-notch AC job. The owner, an expert with excellent communication skills, demonstrated a high level of professionalism and integrity.

Fantastic service from start to finish. I needed a new AC during an extremely hot stretch and was seen by Jeffrey promptly, who assessed the situation and provided a clear explanation of what was needed.

We exchanged several emails, with Jeffrey answering each question thoroughly and considering my budget constraints. The office team was just as impressive, accommodating my work schedule and respecting my time.

The installation took about a day to complete and was carried out efficiently. I opted for their service plan, which includes benefits such as discounted repairs and a future discount on any needed maintenance. The new AC is a welcome upgrade - quiet and well-built.

Overall, I'm extremely satisfied with the experience and will continue to use them. I'd highly recommend Service Pro Titans to anyone looking for reliable and professional service.

Highly recommend Service Pro Titans - they're upfront, trustworthy, and know their stuff. We've used them for both maintenance and buying a new unit, and I'm consistently impressed. The owner, Jeffrey, is actively involved and genuinely helpful to work with.

Service Pro Titans did a great job. They responded promptly, showed up when they said they would, and answered all my questions. This was a big improvement over other companies I've used in the past. Their service was efficient and reliable. I'd definitely recommend them for any HVAC work needed. Last year's coil cleaning was fine, but this year's full system replacement exceeded expectations. Still great to deal with - just installed a new AC system that's ready to go.

We appreciate the complimentary diagnostic service - it's a great value.