HVAC reviews in Chicago, Illinois

We'd highly recommend Service Pro Titans for their emergency service. Our tenant's furnace gave out unexpectedly, so we looked up providers online at 8pm that evening and chose Service Pro Titans. The next day, our technician confirmed he was on his way about 30 minutes later. When he arrived, he was friendly, knowledgeable, and quickly solved the problem. Luckily, he had the replacement part in his vehicle, fixing the furnace within 30 minutes. We also appreciate their warranty policy for the part they replaced. Their professionalism saved us from a stressful situation, and we're grateful for that.

My experience with Service Pro Titans was vastly different from what I expected. They pushed hard to sell me on services that ended up being far more expensive than needed.

Their technician started by suspecting a slow refrigerant leak, but couldn't confirm it without doing an $900 leak check. Instead, he filled the system with refrigerant at $200 per pound to see if it would hold, only to determine later that this wasn't effective and I'd need to do the leak check anyway. The total cost for the initial fix was $400.

The technician then suggested replacing the entire unit, which is 5 years old, for a range of $5300-$5800. However, after getting a second opinion from another company's tech, it became clear that my issue could be fixed at a much lower cost.

This other company added refrigerant to assess the leak but charged only $68 per pound, significantly less than Service Pro Titans' rate. Based on how well the unit held the refrigerant, they determined the leak test was unnecessary and instead focused on fixing the problem for under $500. In contrast, I paid Service Titans Pro $300 for a poor diagnosis, overpriced refrigerant, and no actual solution to my issue.

I recently had a problem with my heating system, which Service Pro handled efficiently. Brandon followed up diligently until the necessary parts were ordered and the repair could be scheduled. The technician, Jeffrey, explained the solution clearly and got to work on fixing the issue. He was courteous yet firm in his approach. My furnace is now working properly, and I'll continue to monitor its performance moving forward.

We had a great experience with Service Pro Titan's recent service visit. They promptly responded to our request and arranged for a visit on the same day, addressing an issue with our boiler. The technician arrived swiftly and efficiently, resolving the problem quickly. He was friendly and presented himself professionally throughout the entire process.

Our furnace gave out in January, which isn't ideal. Fortunately, David showed up promptly as a trustworthy technician who took the time to explain what was wrong. He set us up on a regular maintenance schedule that same day, ensuring we were prepared for the harsh weather ahead. It's great to have a reliable professional like him to rely on.

Brandon and his team were fantastic. They walked into my place, and initially, I thought I had one problem, but they corrected me - there was another issue entirely that needed fixing. They got to the root of the problem quickly and efficiently, even returning to fix a minor boiler issue without charging me extra.

I've been working with this company for a while now. It took some time to find one that fits, but they deliver on their promises - reliable, reasonable prices, and solid craftsmanship.

The technician was excellent - kind, professional, and knowledgeable. They fixed the issue with my furnace promptly and provided valuable insights on my water heater, prompting me to book future maintenance. I'll definitely be using them again.

They did a great job fixing my furnace issues. After two blowouts in a month, I opted for pros instead of DIY.

The technician arrived on time, showed good communication skills, and fixed things promptly. He not only replaced the motor but also tackled the underlying cause, adjusting gas pressure to achieve a more balanced temperature.

We now have consistent heat without the super hot periods followed by cold snaps. The noise from the furnace is gone - no longer does it sound like a truck starting in our basement at night. After twelve years of this constant disturbance, David resolved the problem quickly and efficiently.

They quoted a $129 service fee, but ended up charging me $250 for diagnosing an issue with my cold water pump - it's a two-unit problem that would cost another $129 for dispatch and $89 each to clean the fan coils. I won't be using their services again due to the excessive fees and lack of transparency about what was needed to fix the problem.

Had a great experience with Service Pro Titans again. It's about time I left a review to show my appreciation. Over the years, they've helped me with several projects, including installing a new water tank, replacing ductwork, and fixing a faulty gas valve.

This latest visit was for our rental unit's heater, which stopped working unexpectedly. The technician arrived within an hour, identified the issue quickly, and got the heater up and running in just over two hours. He was pleasant, patient, and adapted to my limited communication windows due to my busy work schedule.

I highly recommend Service Pro Titans for their responsiveness, fair pricing, and exceptional quality of work.

I've worked with SPT for routine maintenance on my HVAC system, as well as adding ventilation to my office space. They consistently do a great job with scheduling and billing. Their service is always reliable and hassle-free, making me confident in their ability to handle both commercial and residential projects.

Service Pro Titans just finished their seasonal furnace inspection. The technician showed up on time, was courteous and knowledgeable, got the job done quickly, and even provided a breakdown of the system's condition through photos. This level of professionalism far surpasses my experience with Sears, Geek Squad, or independent contractors. I'm very pleased and would definitely recommend them to others.

Had to call the service team at home when my fiancée woke up to a chilly house - the temp had dropped to 60 degrees, and the radiators were cold. They sent someone over ASAP after I got home from work. The technician diagnosed the issue and shut down the boiler for safety reasons. By morning, they were back with a plan to fix it by 8am on Jan 14th. Initially worried about getting sold a new system, but they replaced only the necessary parts and we're back to comfortable temps within half an hour.

I recently used Servpro Titans for the first time. Called on a Tuesday with an AC issue and was connected to someone who was friendly and efficient in getting a technician out the next day. The technician arrived promptly and fixed my problem without any hassle. He was also very courteous and knowledgeable about his work. The prices for the service, parts, and installation were extremely reasonable. Overall, I'm thoroughly impressed with Servpro Titans' service - I'd definitely recommend them to others.

Finally found a service that gets it right. We've had three different companies try to fix our coil fan units over the years, with disastrous results. Service Pro Titans is a breath of fresh air - they arrived promptly, diagnosed the problem quickly, and implemented a solution that worked. Their follow-up was flawless and professional.

This company truly delivers exceptional service. The replacement of my heating unit was handled by Jeffrey and his team, who went above and beyond the call of duty. Despite it being a Friday before winter, they arrived on time, ensuring I had heat when others might have delayed until Monday. Jeffrey's dedication to his customers is impressive - he prioritized my needs and attended to any issues promptly. His commitment to excellence shines through in every aspect of the service. With this company, you can rest assured that your needs will be met with care and attention.

The service team at Pro Titans is great, especially Veronica - they've helped me through the hassle of a faulty HVAC and furnace. They're very helpful, attentive, and made scheduling easy. Overall, I'm sticking with them.

The team demonstrated exceptional expertise and skill, utilizing top-notch equipment to tackle the emergency furnace installation in February and subsequent A/C condenser replacement in May. Their professionalism shone through, particularly from Jose 1, Jose 2, and Javier, who provided outstanding service and consideration. After working with various contractors across multiple properties, this team stands out as exceptional - a testament to their expertise and dedication.

Service Pro Titans is top-notch! We've used them multiple times for various HVAC jobs and consistently received high-quality service from professionals who get the job done right. I highly recommend them to anyone looking for reliable home services.

I had a critical AC problem during a heat wave and needed immediate assistance. I reached out to Service Pro Titans and got a response within three hours. The technician showed up promptly and was knowledgeable; he walked me through the repair process and discussed pricing with my landlord over the phone. They fixed the issue efficiently, which was much appreciated.