HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    I've been relying on HeatCool for 18 years now. They've installed a range of solutions - space-saving radiators in my kitchen, attic heating/cooling systems, hot water heaters, boilers and chimney liners - as well as central air con. Over the years, they've done annual fall/spring servicing to keep everything running smoothly. I don't trust anyone more for reliable, knowledgeable service - thanks to John!

    5

    I was on the verge of facing an $8k repair bill for my AC unit, only to have Heat Cool step in and fix it instead. Their technicians were extremely knowledgeable and got the job done in just a few hours. I owe them one - they truly deliver!

    5

    Sameer was incredibly accommodating throughout the entire process of updating our thermostats and addressing the pending maintenance issues.

    5

    We got a new HVAC system from HeatCool and it went smoothly. The entire experience was hassle-free and easy. I've already recommended them to others. If you need someone to fix or replace your furnace quickly with minimal fuss, HeatCool's your best bet.

    5

    HeatCool did a great job. They got along well with my landlord and me, replacing both units before the Chicago summer arrived. They provided a reasonable estimate and were consistently polite throughout the process.

    5

    I hired this company for an AC unit inspection and noise troubleshooting. Technician John arrived promptly with a clear estimated time frame and demonstrated courtesy throughout the visit. He thoroughly examined the unit, providing detailed explanations of its operation, pinpointing the issue, and outlining his proposed solution. His professionalism and expertise made for a positive experience. Overall, I was satisfied with the service and would recommend this company to others.

    5

    I've had a long-standing relationship with HeatCool, working with them for over 15 years. They've maintained 10 of our furnaces, primarily serving our tenants. Their communication is straightforward, explaining the necessary work up front. Quick responses and efficient fixes have left me satisfied with their service.

    5

    HeatCool installed two HVAC units in my high-rise condo quickly and efficiently. The technicians were respectful and prompt. When a unit failed shortly after the one-year mark, they arrived promptly, swapped out the faulty motherboard at no additional cost despite it being outside of warranty for labor. I'm extremely satisfied with their service.

    5

    Sameer and his team installed the furnace like pros.

    5

    John inspected our furnace, air conditioner, and water heaters. He's extremely knowledgeable about his equipment and explained the issues he found. Honest and transparent, he showed us what was happening. The inspection price was reasonable. Theresa set up the appointment quickly and kept me updated throughout. John's professionalism impressed me. I'd work with this company again without hesitation.

    5

    I had been using HeatCool at my business location for years when I needed AC service in my condo. The custodial crew highly recommended them and their familiarity with the building's systems was a bonus. They were clear about the work required, billed on time, and there were no surprise costs. Their professionalism made it a pleasure to deal with them. Given their excellent performance, we won't be looking elsewhere for our heating and cooling needs again.

    5

    The technicians did an excellent job. They installed everything, demonstrated its operation, and even brought a backup battery since one remote wasn't working properly. Their professionalism is impressive, especially considering they anticipated potential issues beforehand. Highly recommended for heating and cooling services.

    5

    This company exceeded expectations in every way for my apartment's extensive renovation needs. John Freson and his team delivered outstanding service with professionalism and courtesy that's hard to find. He took the time to explain each step clearly, making even complex processes understandable to a non-expert like myself. His commitment to honesty was impressive, which is why I opted for him to oversee additional work on my property - including plumbing and wallpapering. The wide range of contractors available through Heat Cool gave me confidence in their ability to handle various jobs.

    5

    John and Oscar came out to replace our furnace in Rogers Park. They're top-notch - friendly, reasonable prices, and went beyond what's expected. The new furnace is working perfectly, and they ensured all vents were functioning correctly. After leaving, the furnace room was even cleaner than when they arrived. Great job by these guys; they deserve a high rating for their service.

    5

    I needed a new AC unit for my apartment. The technician arrived on schedule, explained the issues and suggested solutions in detail. The work was scheduled promptly and completed as planned. The team members were all very professional and courteous. Customer service was attentive and answered all my questions patiently. I'd definitely use them again.

    5

    Sam is excellent, consistently providing top-notch service with courtesy, professionalism, and helpful insight.

    5

    HeatCool is hands down the best service company I've used across all industries. The staff are intelligent, swift, honest and genuinely kind. I couldn't recommend them more highly - their work on my 100-year-old building was top-notch, including a custom radiator installation and ongoing A/C maintenance. Their professionalism shines through in every aspect of their work, making them truly exceptional.

    5

    I've dealt with Heat Cool for over two decades, as they installed our original air conditioning unit nearly 20 years ago. They've provided regular maintenance and cleaning services, consistently demonstrating a kind and professional demeanor. When I needed to replace my AC, John, the owner, went above and beyond with his extensive experience, exceeding my expectations. His commitment to customer satisfaction is evident in every interaction.

    5

    Had a fantastic experience with this home services company. Scheduling was quick and hassle-free. The job got done efficiently and to a high standard. Sam is extremely knowledgeable, responsive and helpful. The entire team demonstrated excellent professionalism and courtesy throughout the process.

    5

    Here is the rewritten review:

    I was pleased with the service SAM provided this morning, fixing my non-functional air conditioning system. His 3-hour visit was efficient and informative, addressing all my questions clearly. I appreciate his ability to explain complex concepts in a way that made sense to me.

    Sam diagnosed an issue with the copper line, which had been installed over 50 years ago. John, the owner, took the time to send me a detailed message explaining why the work wouldn't qualify under warranty due to its age. However, he offered a discount for the work being done now.

    I'm also impressed with Teresa, who helped facilitate the service. Overall, I'm very happy to share my positive experience and recommend SAM's services in the future.

    5

    Sameer had a good understanding of the appliances he inspected. He provided clear explanations for his actions and was approachable. The interaction was friendly, making the experience positive.