HVAC reviews in Chicago, Illinois
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Fixed my furnace ventilation problem immediately at a fair cost. The technicians, led by Darryl, were courteous and competent, earning my recommendation.
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We called at 4:30pm, and they arrived promptly with expert Darryl who fixed our issue on the same day. He's highly skilled, service was swift and courteous. We'd trust them to any homeowner in need.
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I've had a good experience with this business, using them twice so far. Their recent visit replaced my entire duct vent in under an hour - quick service like that is hard to find. I'll keep using them.
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Had an air duct cleaning service performed. The technician was very professional and friendly, showing respect for my home as he worked. I appreciate that the company is a family-run business - it's always nice to support local families. This job was top-notch, highly recommended. Note: The company's location seems outdated on Google; they're actually located at 549 Monticello Ave, according to the invoice.
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We were once satisfied with the quality of work provided by D's Air, but their performance has drastically declined.
We hired them to fix our furnace in one of our apartments and they failed to show up for the appointment. When I called to discuss the issue, the response was unsympathetic and unhelpful. The text message sent by Darryl included a dismissive tone, implying that we should have maintained our equipment before the busy season began.
This kind of attitude is unacceptable when dealing with a critical situation like a broken heating system. We can no longer trust D's Air to provide reliable service, making them a poor choice for future work. -
They're one of the few services that tackle portable ACs. Thankfully, I stumbled upon them.
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D's installed an air conditioner about 2 years ago, and initially, his installation was friendly and responsive. However, he ended up installing a faulty unit. When the issue was brought to his attention, multiple requests were made to him, but his response has been that he couldn't find the required part. At first, I gave him the benefit of the doubt, expecting the problem to be resolved quickly. Unfortunately, this wasn't the case.
The lack of effort from D's team is what really bothers me - it feels like they're not even trying to locate the part to resolve the issue. Given the high cost and my expectation for quality work and service, I was disappointed. I had chosen him based on his good reviews, but this experience has left a sour taste.
I now regret selecting D's services, as the level of quality and customer care fell short of my expectations. I would caution others to explore alternative options before committing to their business. The lack of transparency and accountability from D's team is concerning, and I won't be recommending them to anyone. -
D and his crew deliver solid work at a reasonable cost. Over the past decade, I've had two successful installations of top-notch central AC units in my homes - each time they got it right on the first try. He's transparent about what he sees and can do, offering helpful guidance. Trustworthy service.
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I'm reposting this review since my original one got lost in the system. These family-run business owners truly deserve a 5-star rating for several reasons. What I appreciate most is that they understand ordinary people aren't just numbers to them, and they treat us with respect. The repair prices are reasonable, especially with an affordable payment plan option for those on a budget. Their flexibility with work-life schedules is also commendable. Five stars aren't enough - after my experience, I've become a lifelong customer in the maintenance field, and I now only want to deal with family-owned businesses like this one, where people genuinely care about their customers.
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I've worked with D's for routine upkeep and emergency situations, consistently receiving prompt attention and assistance. They significantly exceeded expectations when I needed urgent support. I highly endorse their services and plan to exclusively use them for all my heating and cooling needs going forward.
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They did an excellent job replacing our old hot water heater while working late into the night, ensuring it was up and running by morning. The technician's work was top-notch, with clear explanations throughout the process. No issues or surprises - just a solid, professional installation.
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Darryl visited my Avondale property to upgrade my furnace with air conditioning, as well as insulate the ductwork in the attic to prevent condensation. He was very responsive and explained his options for brands and installation procedures clearly. The job was completed on schedule and I'm pleased with the results. When a noisy vent came up during follow-up, Darryl returned to investigate and resolve the issue. His professionalism and reliability have earned my recommendation; I plan to use him again in the future.
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Selecting a dependable contractor for AC and furnace installation can be overwhelming, especially when big-name companies take advantage of consumers. Fortunately, we found D's Air & Heating to be an exception. As a small, family-owned business, they genuinely prioritize their customers' needs. Their quote was more reasonable than the larger players, and their representative, D, was responsive and knowledgeable. He provided us with multiple options and addressed our queries without trying to sell us extras. The work was completed on schedule, as promised, and we were extremely satisfied with the experience.
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Installed a new water heater from Bradford White. Got a great deal, and the work was done quickly and professionally. The crew cleaned up thoroughly afterwards, which is always appreciated. For water heater installations in Chicago, this company seems hard to beat.
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Darrel is reliable, knowledgeable, and efficient - also very friendly and approachable. I had a non-functioning heat system and contacted several companies on Yelp for quotes. Darrel responded promptly and visited me the following day, even though it was a Sunday, without extra charge. His quote was reasonable and competitive. Overall, I'm extremely satisfied with his service and would highly recommend him to anyone in need of heating or cooling work.
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They sent someone over for just one issue, but instead of fixing it, they ended up doing some entirely different work and then charged you for it. To make matters worse, they left a crucial connection loose during their visit, causing the furnace to stop working. This gave them an excuse to charge you for a whole new furnace. The next day, they came back to "clean" or "dust" other things still, never fixing the original problem that brought them in the first place.
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We had a fantastic experience with D's, starting with lightning-fast response times to initial contact. They presented multiple options quickly and delivered proposals promptly. The installation was hassle-free, thanks to efficient scheduling and prompt arrival on the big day. The work was done professionally and efficiently. Our new Lennox system (furnace and AC) is working great at a fair price. Overall, I'd highly recommend D's based on my experience - they're now top of mind for future service needs. Thanks, Darryl.
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This company is top-notch for all your heating and cooling concerns. They're straightforward, punctual, and charge what's right. The technician genuinely cares about customers and delivers excellent service. Their maintenance plan is exceptional - thanks again!
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Stay away from Darryl's services altogether. He quoted me $832 for an AC repair job, which turned out to be a nightmare. The "fix" was far from complete, and soon I found wires exposed. To make matters worse, the unit started leaking water into my ceiling. When I asked him to come back right away, he said it would take 7 days - completely unacceptable.
I repeatedly followed up with him, but his communication was abysmal. He'd send mixed signals about sending someone else to fix the issue, only to disappear again. In a city where summer heat is unbearable, I needed reliable AC service ASAP. Unfortunately, Darryl's poor work and terrible customer service made me abandon my initial intention to support local businesses. -
D's air exceeded expectations with prompt service when I lost heat. They quickly dispatched an expert who installed a new system without pushing additional products. The technician was transparent about costs and provided email updates on the installation process. Darryl and Derrick were professional, friendly, and explained everything clearly. Their work was high-quality, and they showed genuine care for their customers' needs.
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Darryl and technician Roberto were knowledgeable and courteous. Darryl installed my AC unit in 2019, and I've continued to receive good service since then. He's remained a reliable option for me.