HVAC reviews in Chicago, Illinois
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I've dealt with my fair share of HVAC companies in my building, but Five Star stands out as the exception. In essence, their techs are top-notch, and I'm grateful for the work they did on my unit over the past year.
As someone living in a Chicago high-rise with an all-electric HVAC system, I've had my fair share of electrical issues. Years of neglect, poor wiring, and subpar components from other contractors took their toll. The last straw came when another company botched an installation, causing a chain reaction that ended with a blown blower and us losing heat for nearly a month.
After trying four different companies, we were steered towards Five Star by our building engineer. Since then, they've been the only ones who truly care about getting my system right. They're meticulous in their work, never rushing repairs or cutting corners. Their dedication to identifying root causes and resolving issues properly is impressive.
What sets them apart is their customer-centric approach. Unlike many other contractors I've dealt with, they don't try to take advantage of you. Instead, they focus on complete satisfaction. From repairing and replacing components to installing new parts like a steam humidifier, which was surprisingly affordable, Five Star has done it all with professionalism and care.
I want to give special thanks to the technicians who worked on my unit, particularly Pawel and Sergio, whose expertise and work ethic are second to none. Their commitment to delivering top-notch service is what keeps me coming back to Five Star. -
Paul did our job efficiently, politely, and carefully. He seems like a top-notch diagnostician as well. Thankfully, the work was finished today and Paul has saved the day. After completing the installation, he went over everything with me thoroughly and tested the work to ensure it was done right. He kept our home safe and secure at all times. A skilled tech with excellent customer service - what more could you ask for? The manager from the install department showed up to review the project beforehand, which is truly impressive in terms of organization. Perfect scheduling, timely notifications, and punctuality - this guy gets it right!
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Good job.
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Quick response from professionals, thanks.
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Fast response times and thorough expertise - this business delivers solid customer care with a personal touch.
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He sent me off to find another technician. Unbelievable. I'm really hoping this isn't a personal service - that would be absurd. Needless to say, I'll never use their services again.
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Steam boilers can be tough. Other technicians gave up on the issue but Darryl tackled it head-on, found the root cause and resolved the problem.
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The service was good, with clear communication and quick scheduling. The online portal made tracking service calls very easy.
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Darryl was a pleasure to deal with, responding quickly and efficiently solving the problem.
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D's Air & Cooling fixed my thermostat/furnace issue in just one day and got it working right away - they clearly know what they're doing, I'm very satisfied with their service.
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I got a brand new boiler installed, and they did a great job - super professional, chatty, smart, and not too pricey.
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I've hired D's Air & Heat multiple times, handling both residential water heater replacements and commercial boilers. Their work has consistently been top-notch.
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D's Air & Heating is super reliable and pro - just had them fix my AC issue. They not only serviced my unit but also noticed a door needed repair, which they took care of too. Great job! Extremely satisfied with their work, thanks to D's Air & Heating.
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They handled the job with complete professionalism, even identifying an issue I wasn't aware of. The technician arrived promptly on the same day, prepared with everything necessary, and resolved the problem without a hitch. Their timely service was invaluable; I'm extremely satisfied and will definitely be using them again.
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Highly recommended for emergency plumbing issues. Quick response time and efficient resolution of our issue, which was caused by a faulty water heater on a freezing cold day.
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Darryl delivers top-notch service with integrity and punctuality – a refreshing find in today's industry. Keep up the excellent work, you're highly recommended.
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The AC was blowing warm air when it should have been cooling. The technicians identified the problem as low coolant and a faulty blower, which they fixed by replacing the motor and refilling the unit. Since then, it's worked flawlessly. Prompt service and friendly staff made for a great experience; I'd definitely recommend them.
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Fast and hassle-free experience. Their maintenance packages are a game-changer, keeping my gear in top shape with minimal fuss.
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Demarte provided an excellent quote and completed the work efficiently.
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This service was very convenient, fast response and quick fix of my water heater. I'll definitely be using them again and would highly recommend.
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I had AC issues right in the midst of Chicago's scorching heat. ABC showed up, diagnosed the problem, but sent someone else the next day. The salesman quoted an unusually high price, so I reached out to another company, D. Their quote was significantly lower - $2,000 less - and they arrived on a Sunday to install. They did a professional job efficiently. I'm now sticking with D for all my future HVAC needs.