HVAC reviews in Chicago, Illinois

This company is fantastic, a family-run business that's always come through for me in emergency situations - preventing me from freezing or sweating to death. Every interaction, from the top people down to the crew on site, has been exceptional. If possible, I'd give them more than five stars.

Francisco and his team exceeded expectations when our restaurant's AC failed during a heatwave. They were transparent, efficient, and courteous throughout. Their professionalism and courtesy made a huge difference. Highly recommended.

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I've relied on Safe Heating and Cooling for five years without issue. Their service has consistently impressed, thanks to reliable technicians like Francisco who know their stuff - I'd trust them with both new installs and routine maintenance.

A top-notch team with extensive expertise delivers outstanding work every time. I wholeheartedly endorse this company as a go-to partner for businesses seeking dependable HVAC services. Since 2021, they've handled our bakery's installation and subsequent maintenance, consistently meeting high standards.

We hired Safe Heating & Cooling to install our HVAC system earlier this year. When the AC stopped working during a heatwave, they sprang into action quickly, arriving on short notice despite our hectic schedule. The technician swiftly diagnosed the issue and made the repair within minutes. He also gave the entire system a thorough check to prevent any future problems. Their prompt response, professionalism, expertise, and friendly demeanor were incredibly refreshing in an industry often lacking these qualities. We'll continue to use them and would definitely recommend them to others.

I wholeheartedly endorse Safe Heating for their top-notch technicians who deliver precise diagnoses at fair prices.

The technician arrived promptly and quickly identified the problem with my blower motor. He provided a detailed estimate and ensured my refrigerant levels were checked before starting work. His professionalism and attention to detail made the experience seamless. I'm impressed with the quality of service - I'll definitely be using Safe again.

The technician who came out was extremely skilled and professional, with excellent communication skills. The service was prompt and comprehensive, addressing not just my air conditioning issue but also ensuring other components were functioning correctly. Thomas quickly diagnosed the problem and went above and beyond to get everything working properly. I'm very satisfied with the level of care provided by Safe Heating and Cooling, and I would highly recommend them for any HVAC work - Francisco is a standout.

They fixed our faulty furnace that kept shutting off by swapping out a faulty high limit switch. Two other HVAC technicians said it was working just fine, but this one pinpointed insulation as the problem. Impressed with their diagnosis and solution. We'll use them again for any future work.

I had a great experience with Safe. I shopped around for contractors and received bids from five companies, but Safe's proposal stood out for its detail and affordability. The office staff responded quickly to my questions about the job, and the crew on installation day was meticulous and professional. Francisco, the owner, is clearly hands-on and invested in his business - it's reassuring to know you're dealing with a family-run operation from the start. I'll definitely recommend Safe to others looking to upgrade to a mini split AC system, as they delivered top-notch service at a competitive price.

We've called this house home for nearly four decades. After almost two decades with SAFE, our heating and cooling system needed a major overhaul - new boiler, furnace, and AC installed. The most memorable experience was when we had guests, including the bridesmaids, for a Saturday wedding. Just as things were getting heated, the hot water heater gave out on Friday morning. A single call to SAFE resolved the issue by Sunday afternoon. It's impossible to put a price on such reliability.

We're extremely satisfied with the service we received from this company. The issue with our stove exhaust was complex, requiring extra effort to get right. Mary in the office was fantastic to deal with, always prompt and communicative. Francisco visited for free to assess the problem and provide a quote. A team of four arrived quickly after that, worked through the day, and resolved everything efficiently. They also installed a new thermostat for our in-floor heating system - although getting it up and running took some perseverance. Overall, we're delighted with their work and wouldn't hesitate to use them again if needed.

I'd suggest using Safe Heating for a new boiler - they delivered promptly with three options to choose from and the system's now up and running smoothly.

I highly recommend Safe Heating - they're punctual, trustworthy, skilled, and genuinely honest. Before hiring any other contractor, it's worth verifying with Safe to avoid unnecessary replacements.

During the recent cold snap, my furnace gave out. Safe Heating & Cooling showed up promptly and fixed it with a new motor and installed a smart thermostat - all within a reasonable timeframe. I appreciate their emergency response and the veteran discount offered; it's great to see companies prioritize veterans like themselves.

Mark and his crew did a top-notch job installing our new boiler. I was relieved to find a reliable firm that could tackle the task, especially since it's not a common service. Mark's team showed up promptly and got the job done efficiently - we're glad we chose Five Star and look forward to using them again in the future.

They were a pleasure to deal with overall. My only concern was not being informed about the upfront payment requirements beforehand. I should have also done my research on their website before scheduling. Fortunately, they offer a payment plan which is convenient. However, it doesn't cover down payments. Despite this, I'd still consider working with them again in the future.

This company puts its money where its mouth is when it comes to customer satisfaction and employee performance. I recently had a home AC system with a humidifier installed, but didn't notice any issues until the heating season rolled around. They sent someone out to fix the problem, which was great. The technician's determination to track down the issue wasn't just about me, but also about sharing their findings with the company so they could improve. This level of commitment from an employee is impressive, and it says a lot about the company culture.

The service technician, an exceptionally young employee, displayed remarkable professionalism and expertise. His performance left a very positive impression, making the company seem truly exceptional.

We'd been putting off condenser replacement for 20 years, but it finally needed to be done. Mark, the owner, had to navigate some complexity with our condo board reps before getting started. He was top-notch - always available and willing to help. We're extremely pleased with Five Star's service. Tom and Ivan did a fantastic job; we'll never hesitate to recommend them again - they truly are excellent!

Quick response with a competent expert who understood an outdated system.