HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    Sergio arrived, diagnosed the issue and rectified it promptly. He recommended replacement air filters for my other AC unit, which I bought. Paul showed up today and swapped out the old filter for a new one. The whole process was smooth and efficient. I'm thoroughly satisfied with their service – they've gone above expectations without hassle.

    5

    Great experience with this company. Extremely knowledgeable and competent staff. High recommendation for their heating and cooling services.

    5

    I hired Five Star to replace my old AC system, and I was pleased with the deal. They struck a good balance between cost and quality, which is more than I can say for some other companies that just upsell without understanding our specific needs. The quote process was thorough, and they took the time to ensure they were recommending the right system.

    The installation team arrived on schedule and did a professional job. When we later added zones to our new boiler system, we encountered a few teething issues, but Five Star stood behind their work and promptly resolved them. I'm happy with how everything turned out, and I'll be using them again for any future HVAC needs.

    5

    Isaac did a great job fixing our AC problem - his expertise showed right away. The other technician had missed it, but Isaac found the fix quickly. He installed a new thermostat too.

    5

    I got lucky with 5 Star HVAC Services thanks to a friend's referral. They installed new AC and furnace units in my home, and it was top-notch work. The company's customer service is fantastic - Pete was great at keeping me informed about what needed doing and getting the job done quickly. Their professionalism shines through, and I'll definitely be using them for future services. If you want quality work with good service, look no further than 5 Star HVAC Services; they're a cut above the rest.

    5

    Five Star installed an Unico system in my 3-bedroom apartment, which proved challenging due to the vintage building's layout and numerous concrete beams. The technicians, George and Rich, excelled at navigating these obstacles, expertly routing ducts through closets and above ceilings to maintain a sleek appearance. They were also meticulous about relocating my belongings to accommodate their work. The system functions flawlessly. This project was handled efficiently and professionally, making for an exceptional experience overall.

    5

    We recently received excellent service from Five Star when they helped us with a cooling fan unit issue at our home. A technician noticed some missing panels while servicing our neighbor's unit, took a picture, and informed them and then us. Fast forward to a few days later, Five Star arrived promptly and replaced the panels without any hassle. As new customers, we were impressed by their polite, friendly, and affordable service. We're extremely satisfied with the experience and wholeheartedly recommend them.

    5

    Sergio and Eric arrived promptly and swiftly identified the air conditioning problem. Sergio's deep understanding of our system was impressive, making him an asset to the team. Taylor managed to schedule the appointment on the same day, despite a hectic workweek, which greatly contributed to their excellent service. Overall, we're very satisfied with Five Star's professionalism.

    5

    I'm extremely satisfied with Isaac and Peter's service. They installed a humidifier just before winter and I couldn't be more pleased. Scheduling was quick and straightforward, while Isaac and Peter were true pros - knowledgeable, courteous, and speedy. They answered all my queries, left no mess behind, and offered the best rate in Cook County. Highly recommend them for any future needs.

    5

    Sergio and Paul were top-notch service techs who delivered exceptional work and customer service. Their attention to detail was impressive, from using shoe covers to maintaining a professional demeanor. I highly recommend them - they truly exceeded my expectations.

    5

    Their name says it all - Five Star truly delivers. From start to finish, our experience was top-notch. The whole team, including Nick and Pete, who handled our duct installation, exceeded expectations with their attention to detail and willingness to address any concerns. They took the time to answer every question we had, making the process seamless.

    5

    Five-star service all around. They got straight to the point on the phone, explained exactly what they needed to do, and fixed our gas valve in no time. Would definitely recommend to others in need of HVAC repairs - very reliable and efficient.

    5

    They're a standout in a sea of unprofessionalism, consistently delivering top-notch service thanks to their well-run team. Highly recommend.

    5

    When disaster strikes with a breakdown at freezing temps, Five Star HVAC Services is usually on hand to bail you out. They get there fast, don't give you the hard sell, and are fair about their prices. I've sent several friends and family in their direction, always recommending them without hesitation. Juan was our guy today - he arrived quickly, zeroed in on the problem, and fixed it with minimal fuss.

    5

    Excellent experience with Five Star HVAC Services. Paul, the technician, was very professional and explained everything in detail, helping us identify the problem and suggesting solutions. We'll continue to use them for our yearly maintenance needs, which is why we give them a high recommendation.

    5

    These guys are top-notch. Extremely professional and great at communicating. The installation of my condo's heat pump was flawless, with clear explanations on how it works. Highly recommend their service.

    5

    We had a top-notch experience with Five Star HVAC. The technicians arrived promptly and were thoroughly knowledgeable, taking the time to explain our options clearly. From the initial consultation to the installation, they demonstrated exceptional professionalism. Our new system is working flawlessly, and I highly endorse this company for anyone seeking reliable quality service.

    5

    Excellent experience with this company. Their installation was top-notch, making the process of upgrading our outdated systems a breeze. The new humidistat and air purifier units were installed with ease, transforming our 100+ year old condo into a modern and comfortable space.

    5

    The staff are all knowledgeable and extremely helpful, tolerating even the most tech-challenged customers - acting as gentle guides.

    5

    Excellent customer service, good value for money, and prompt responses.

    5

    Great service from Five Star HVAC - they outdid others I'd previously contacted. Replaced my AC with excellent results; would definitely recommend them.