HVAC reviews in Chicago, Illinois

Alan was exceptional from start to finish. His maintenance visit before Thanksgiving showed he's diligent about keeping things running smoothly, especially during peak seasons. He offered valuable advice that was both practical and considerate of the bigger picture. What really stood out, however, was his kindness and empathy when I mentioned my cancer diagnosis - a thoughtful gift later on was just the icing on the cake. The new humidifier and thermostat he installed are top-notch, too. It's clear Alan genuinely cares about his customers' well-being.

I had a nagging sense something was off with my furnace's performance. Thankfully, they responded promptly - just a few hours after I called. Their tech, Tony, was incredibly helpful and knowledgeable. He swiftly resolved the issue and broke down the problem in clear detail. Excellent service from an outstanding company - I'm sold for life!

Ed, Luis, and the team were top-notch - super communicative and helpful every step of the way. They really knew how to handle an unusual setup. Their professionalism shone through, making the whole experience seamless.

Called Besco early in the morning, reported a faulty furnace. They assessed and fixed it within a few hours - pretty efficient. Pricing was fair and their guy kept me updated on what they were doing, so I knew exactly what was happening.

The team from Besco Air did an excellent job diagnosing and replacing our malfunctioning furnace. The installation process was swift, and the results are noticeable - the constant whirring noise of our old system is now a distant memory, replaced by a silent operation that's greatly improved our condo's ambiance.

I was particularly impressed with the service provided by Alan and Bob, who were both patient and knowledgeable. They took the time to explain what they saw during their visits, providing us with clear explanations and helping us understand our options. Their approach was educational rather than pushy, which made a big difference in our experience. I would definitely recommend Besco Air for future furnace repairs or replacements.

The technician provided top-notch service, arriving on schedule and keeping me informed throughout the process. The work was completed to a high standard, exceeding my expectations. I'm extremely satisfied with the experience and would not hesitate to recommend this company for future needs.

We recently hired Besco for our furnace and A/C replacement and had a great overall experience. The estimator, Bob, was knowledgeable and accommodating, taking the time to explain every aspect of the job. He made us feel at ease, aligning with our values on customer service.

We got high-quality Lennox equipment at a fair price with a strong warranty, financing options, and flexible scheduling. However, working with a smaller company had its drawbacks: our installation was rescheduled unexpectedly due to a tech issue that affected our schedule, and the install crew, while diligent, weren't particularly personable or communicative.

Despite this, Besco does the job right. For a significant investment like this, it's notable that some aspects didn't quite meet expectations. Nevertheless, I'd recommend Besco to anyone seeking honest pricing, reliable equipment, and solid follow-up service.

We've had a great experience with Besco Air, hiring them for two rental units - one new furnace installation and the other repairs to an existing unit. They made us feel prioritized and understood their work thoroughly, even when explaining complex issues. Their professionalism and customer care have been impressive, making our interactions extremely hassle-free.

Here's the rewritten review:

I had a breakdown at 11 pm on a freezing night and was in a bad spot since my furnace stopped working. Kevin answered promptly and remained calm and helpful as we went through some troubleshooting steps. He arranged for a technician to come out within an hour, which impressed me. When they arrived, he was courteous, tidy, and a top-notch tech who took the time to explain everything clearly. I left feeling satisfied with the service - I hope not to need it again soon, but if I do, I know I'll be going back to Kevin.

Besco delivered great service right away. I called and they arrived promptly, getting to my house within an hour even though I was given a 5-hour window. The technician assessed the issue, had the necessary part in their van, and fixed the boiler within that timeframe. Their work was efficient and effective.

I'm extremely satisfied with the work done on my faulty radiators today. It's astonishing that some of them hadn't been functioning correctly for 10 years. The technician was knowledgeable and took the time to address all my queries about the boiler. He provided valuable insights on how to maintain my radiators, which has given me confidence in choosing this company.

Ed exceeded our expectations in every way. His willingness to listen and kind demeanor made a significant impression throughout the quoting process. We were impressed by his professionalism and honesty from the start, which put us at ease with our decision to hire Besco. From scheduling to installation, the entire experience was seamless and hassle-free. Ed's courtesy and attention to detail are a testament to the quality of service provided by the Besco team.

Had a great experience with this company. I called them in an emergency when my parents' caregiver told me their 90-year-old home wasn't heating due to a possible issue overnight, with temps at 52 degrees. The staff were understanding and prompt, sending someone over quickly. They fixed the problem efficiently and got the heat working again. Their professionalism and compassion made a big difference in a stressful situation. I'd highly recommend them for any mechanical work needs.

I recently had Besco install a new furnace and AC unit, and the entire process was incredibly streamlined. I called them on a Wednesday morning and was up and running again by Friday afternoon.

Ed was very knowledgeable about the right equipment for my unit, providing me with multiple options along with detailed explanations of their benefits and cost breakdowns. He took the time to answer all my questions, making sure I felt confident in my selection.

The install team, consisting of Manny and Joshua, did a great job as well. They arrived on schedule, let me ask a few questions, and then got to work without delay. The furnace and AC were installed by lunchtime, which was perfect since the next cold snap hit right around then. They even managed to fit in installing my new thermostat, which was a huge plus.

Overall, I'm very pleased with Besco's service and would recommend them to anyone looking for reliable home services.

Vaha and Anel installed my new HVAC system this morning. The job was done in under 4 hours, with impressive efficiency and effectiveness. They showed great respect for both my dog and family members. Upon completion, they walked me through the system's components, including the furnace, condenser, and thermostat. Responsive communication from Mike ensured a smooth scheduling process, which happened within just 48 hours.

We've relied on Oasis for our heating and cooling services for a long time, starting with the installation of our roof-top unit. They make the process hassle-free from scheduling to billing. Our most recent service visit was handled by Joseph, who delivered top-notch professionalism and took the time to explain everything clearly.

Their fast response saved us from a long wait - they arrived early the next day to fix our heating issue, which turned out to be a simple wire problem. We've had other experiences with companies that took days to schedule an appointment, so this was a welcome change. The Oasis team is friendly and easy to communicate with, making the whole process stress-free. Thanks for the quick fix and we'll definitely reach out when needed again.

I had a great experience with this company. From initial contact, I found the customer service representative, Natalia, to be friendly and efficient. She clearly communicated pricing and scheduling details. The technician arrived on schedule, explained the work in an easy-to-understand manner, and worked without compromising quality.

Oasis was the first to respond after our heat went out on a bitterly cold night. Fernando and Michael arrived promptly the following day with a new heating unit, delivering exceptional service. Noticing the poor condition of our aircon, they replaced it too, without delay, at a reasonable cost. They were punctual, courteous, and expert in their work - we're grateful for their assistance!

I hit the jackpot with Oasis. A neighbor recommended them highly, which proved true. My heating system gave out unexpectedly and I sent a late-night request for help. Within minutes, someone responded. Fernando showed up promptly at 7am and fixed the issue quickly. He's not only reliable but also very affordable and genuinely friendly. Their speedy response was crucial since it was my business that was affected. I've signed up for their yearly maintenance service, which they'll be visiting on Monday to perform a thorough cleaning.

I recently had an outstanding experience with this home services company after being recommended by friends in Lakeview. My apartment was finalized on Tuesday, and a technician arrived on Wednesday to inspect my furnace and dehumidifier. They completed the replacements by Friday.

Initially, I was concerned about additional charges due to the harsh weather starting to set in, but Oasis offered me a discount and brought everything up to code at no cost or minimal expense.

I'm extremely satisfied with the service and would highly recommend it. I plan to purchase their bi-annual services as well. The technicians were courteous, punctual, and left my space spotless.