HVAC reviews in Chicago, Illinois

Tech Blachut from Best Comfort arrived promptly, got the job done quickly and fixed the issue. He was courteous and showed expertise. Their service exceeded my expectations, making me confident to call them back for any future needs.

I called BCHC after my furnace stopped working, and they were quick to send someone over - within 30 minutes or so. The service was top-notch, and I'm grateful for their fast response. Unlike some other companies that just charge you to diagnose a problem without fixing it, BCHC actually knows how to do the job right. I'll definitely be recommending them to friends and family who are struggling with heating issues - thanks again for making this experience positive!

We had a positive experience with this company, utilizing their services at our auto repair shop. They thoroughly investigated our persistent heating issue and accurately pinpointed the root cause. We'll be recommending them to others and potentially using their services again in the future if needed. Their work was excellent, and pricing was reasonable.

These technicians were refreshingly honest and genuinely great to work with. They installed my furnace, central air, and water heater across multiple visits to my home. Over time, I've consistently been impressed with their professionalism and reliability. Expect the same level of service on each visit, which is exactly what you get. I'm confident they'll be my go-to for any future needs. The company itself seems solid, and I appreciate their down-to-earth approach. Just ask for Trey or Kryztof - that's how you know you're in good hands.

Called them on Tuesday morning to schedule an estimate for A/C repair. They confirmed a 1pm appointment for Wednesday, but by 2:30pm they'd vanished. I tried calling the number we set up, but got no answer after five rings - not even an automated message or voicemail. It's baffling that a company can't keep its first commitment. I didn't receive a call from the estimator to explain the delay, nor did the company reach out to apologize. This experience left me unimpressed and lost my business.

I was supposed to receive a time slot between 9am and 11am, but I never got called. When I tried to confirm, the agent asked for my info again like it was a new appointment. Then they had the nerve to quote me $135, which is $50 more than what I was initially quoted. I reluctantly paid an $85 service fee, but declined the repair because if they're going to increase one price point, you can bet they'll jack up the parts and labor too.

I was pleasantly surprised by Trey at Best Comfort, who picked up on the first call. The other companies I reached out to still haven't gotten back to me after four days. He arrived promptly and had the new unit installed that same evening. What I got was good quality work with a small company attitude, similar to what you'd expect from a larger firm. A comprehensive warranty came along with it - one of the best I've seen.

I reached out to them at 9 PM on a Friday, hoping to get a callback the next morning. They got back to me within 20 minutes and had their technician, Krys, over less than an hour later. The technician was extremely courteous, knowledgeable, and took ownership of fixing the issue like it was his own home. He arrived fully equipped to handle the problem, which resolved in just a few hours. This service saved us from freezing out in our home - literally saving us from having to sleep on the streets. Given that I called outside regular business hours, their prices were remarkably reasonable. The level of service and expertise far exceeded my expectations.

Best Comfort Heating and Cooling has excellent service. I called when my furnace failed, and they arrived within an hour. The technician was courteous and explained what he was doing. He worked efficiently and left promptly. Their professionalism is top-notch, making me confident in their abilities. I highly recommend them to anyone in need of reliable HVAC services.

Best Comfort came to inspect our furnace ahead of winter. Their service was top-notch and they offered decent pricing compared to other local options. No complaints, their professionalism and follow-up check were impressive. I've had good service before but none as reliable. They even checked in after the job to ensure everything was working properly. For now, I'll be reaching out when summer rolls around for my AC unit's maintenance.

They offer same-day service and throw in a waived diagnostic fee if you go with their quote. The technician who showed up was knowledgeable and did a great job. He explained that my old furnace wasn't working well after just two years of use because it was installed incorrectly and didn't match the type of heating system my house needs. They offered a better solution, which included installing a tankless water heater instead of replacing the entire furnace and redoing the ductwork - at a lower cost than another contractor quoted.

Trey did a great job at my home. He only replaced what was necessary, no upselling. He worked efficiently and took breaks to explain the work to my husband over the phone. The cost was on the higher side ($610 for a broken blower), but Trey demonstrated expertise and professionalism throughout.

Best Comfort knows how to handle everything. Their technician, Krys, was super knowledgeable, showed up promptly, and had the necessary parts to fix my furnace issue right away - only a few hours without heat. He impressed me with his expertise and efficiency. I've already spread the word to everyone I know, and I'll definitely be reaching out again when I need help.

They showed up on time and got it right. They probably prevented a disaster from unfolding - my furnace went out during a winter emergency weekend and they were the only ones who could fix it. The support team was accommodating with my scheduling needs, which I appreciate. Their diagnostic fee was fair.

I had a second opinion because mine wasn't working properly. Robert was the tech who came out and he knew his stuff. He discovered carbon monoxide leaks that caused my headaches - weirdly enough, my CO alarm never went off. He arranged for a new furnace and helped fix some previous chimney damage that was affecting it. The new furnace is working fine now. They did a great job, hands down.

Found the issue in the pipe system and they're headed in the right direction now.

The team showed exceptional professionalism despite the challenges we faced at our location. We're thrilled with the final result.

Trey, the attending technician, showed a very positive attitude during our furnace repair on New Year's Day.

Trey did a fantastic job on our ancient boiler - nothing seems to work for that age. He was the only one who could fix it, and he did.

It was fine.

This company appears to be deceptive, with a misleading storefront. Be wary of their "Premium General Contractor Service Membership" offer. They'll schedule an appointment, but the technician may not show up or appear at all.

They're top-notch. I've been using them for years and they consistently deliver. Their service is always reliable, whether it's for heating or AC. They truly exceed expectations every single time.