HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    I'm extremely grateful for being referred to Chicago Heating & Air for their exceptional handling of my aging gas boiler and radiator system. What made a significant impression was the technician, Earl's, extensive experience, insight, and specialized expertise that could have potentially prevented a serious situation.

    When Earl examined a single radiator not producing heat, he uncovered numerous problems with my antiquated heating system. One critical issue was a leak in the attic's exhaust pipe, which was accumulating and releasing carbon monoxide into the house. This problem had gone unnoticed in the recent inspection report before I became the homeowner. As I settled into the house for about a month, I started feeling extremely fatigued and unwell.

    Following Earl's guidance, I underwent a hospital blood test, which confirmed I'd been exposed to low levels of carbon monoxide. Unlike just fixing the heating issue and leak in the exhaust pipe, Earl also addressed other problems and helped me devise a plan to enhance my system for future safety and efficiency. I'm genuinely impressed with Earl's helpfulness, knowledge, empathy, and support throughout the process.

    I have complete faith in Earl's work and believe Chicago Heating & Air offers reasonably priced services too. Overall, I'd strongly recommend this company to anyone requiring HVAC services related to gas boilers and radiator systems.

    5

    We needed urgent help with our central AC unit when it suddenly stopped working right in the middle of winter. That's when we called them, hoping someone could come to fix it quickly. The technician who arrived, Avery, was a young guy but surprisingly competent and skilled - you'd be hard-pressed to find someone more efficient at their job. He put our needs first, being polite and friendly throughout the process.

    Avery got straight to work, taking a quick look around before spotting the problem in under 10 minutes. Turns out, corrosion had taken its toll on the heat exchanger, causing it to crack. We'd also been complaining about no warm air upstairs until the unit gave up working - it turned out that the previous installer had fitted the ductwork poorly, leaving a narrow space for the air to circulate.

    Considering our old AC system was well over a decade old, we weren't sure if repairing it would be worth the hassle. So we decided to invest in a new one instead of risking further issues down the line. We also opted to disconnect and replace an upstairs duct with a ductless unit - this area is our master bedroom and acts as a large finished attic space.

    The team gave us a rough timeline for the installation, which they stuck to. The technicians who came were punctual and efficient - we were impressed by their professionalism. However, it took a bit longer than expected for Landon, the gas fitter, to finish his part of the job after recently losing his son. We understood the delay and appreciated Landon's determination to get the job done despite his emotional state.

    The next day, we encountered an issue with the new ductless unit upstairs - it tripped the breaker and left a nasty arc inside the panel. We called them back, hoping they could sort it out quickly. Within an hour, Avery arrived at our door to investigate. He found a nick in one of the wires that had probably come into contact with the case and caused a short circuit.

    Avery fixed the issue promptly, replacing the breaker and re-terminating the wire. He was out of there before we knew it. Both units have been working perfectly since - we're extremely satisfied with the service.

    5

    I was blown away by the speed of response from the team - they got back to me quick and had an appointment scheduled for a same-day diagnostic visit. The service rep, John, was top-notch, showing up on time and being extremely professional, considerate, and attentive throughout the process. I appreciated the detailed updates he provided about each test and troubleshooting action. The cost estimate was transparent with no hidden fees or surprises. They efficiently sourced parts and arranged a follow-up visit. Their work crew, led by Landon and Earl, saved me during a chaotic week in Chicago. Not only did they fix my issue, but they also shared valuable tips to keep my HVAC system running smoothly. I'd highly recommend their services and will definitely be reaching out for future needs.

    5

    We had an outstanding experience with Chicago Heating & Air. They promptly scheduled us for the next day's service, keeping us informed with a text message that included a photo of their arriving technician. John, our HVAC technician, followed all necessary safety guidelines - donning a mask and maintaining social distancing throughout his visit. He efficiently diagnosed the issue with our system and made the required repairs without any issues. The entire process was seamless and stress-free. We're impressed with their professionalism and will be using their services again in the future.

    5

    I ended up contacting another company to fix my heater, only to be quoted $500 for a pressure switch replacement. In contrast, Chicago Heating & Air offered a second opinion that turned out to be spot on. Harrison quickly found the correct OEM part locally and assured me it would cost just $240, a fraction of what I was initially quoted. A detailed breakdown of his proposal was sent via text beforehand, no fuss. He showed up promptly in under 15 minutes and got the job done without any extra sales talk - just pure efficiency. Now my heater's running smoothly and I've cut ties with anyone else for future repairs.

    5

    Our old furnace, nearing 25 years of age, started failing us in the late afternoons. We called Chicago Heating & Air and within thirty minutes, John arrived at our place. He quickly identified the problem and swapped out the ignitor. Once the heat was back on, he pointed out another issue - the furnace shutting off prematurely before reaching its set point on the thermostat. Feeling like we'd reached the end of the line with a non-stop running furnace, after two years of constant operation, we've finally got one that works as it should. It's been a welcome change, only activating when needed. We're impressed and grateful for John's work.

    5

    Chicago Heating & Air did an excellent job installing a whole house fan for us. From start to finish, the process was hassle-free. Avery helped us get a quote, while Harrison and Landon handled the actual installation with professionalism. Initially, we weren't sure if we'd need additional vents in our attic, but after their inspection, it turned out they weren't necessary - this was later removed from the quote/invoice. The company's transparency is truly commendable.

    The installed fan has been a great investment for us. It can cool the upper floor of our Chicago home in about 10 minutes, making us less reliant on air conditioning. We're impressed with the quality of both the fan and the installation.

    4

    We recently had a new gas furnace and central air system installed, and it's been a complete success from start to finish. From our initial contact in the office, we felt welcome and well-represented by the team. Harrison, who provided our quote, was punctual, responsive, and thorough in his communication. The technicians, Earl and another, did an excellent job - they were knowledgeable, courteous, and efficient. We're extremely satisfied with the work done, and I would highly recommend this company to anyone without reservation.

    5

    We recently had an exceptional experience with a furnace and hot water heater installation, thanks to the top-notch service from their team. From our initial inquiry to the completion of the job and preparation for inspection, they were incredibly responsive. They even went above and beyond by arranging an inspection appointment on our behalf after all work was done. The materials used in the project were excellent value, with no pressure to upgrade unnecessarily. We were particularly impressed with Harrison and Avery, the technicians who handled the installation, who worked diligently despite some unexpected challenges with removing our old furnace. Their professionalism and attention to detail were outstanding. We appreciated that the final cost matched their initial quote, which was a huge plus. Overall, we would wholeheartedly recommend this team to anyone in need of HVAC services - they truly deliver exceptional work.

    5

    We've been working with this company for years to keep our heating systems in good condition. Recently, one of the units stopped working, so we contacted them. The Service Manager got it arranged quickly and the team found out that the unit was beyond repair. They took the time to check the whole system to figure out why it had failed so early on. What impressed us was that they didn't just replace the faulty part and bill us - instead, they looked for a more permanent fix. The technicians, John and Earl, were really helpful and thorough. They made sure everything was working properly as soon as possible. We're grateful for their honesty and dedication to doing things right. Their service is top-notch, with friendly staff who genuinely care about getting the job done. I'd definitely recommend them - they've got a great reputation for being trustworthy and knowledgeable in what they do.

    4

    We recently had our attic and crawl space ductwork replaced in our Chicago home. The service technician, Harrison, had previously warned us that our old ducts were on their way out due to wear and tear, and subpar insulation. Given the age of our house (27 years old), it wasn't surprising when the latest inspection photos revealed we needed new ductwork.

    The team scheduled the job over two days. On the first day, they took down and replaced all the attic ductwork. The next day, they did the same for the crawl space. In addition to the ductwork, they also installed an air scrubber, a new filter for our HVAC system, and a dehumidifier for the crawl space. Landon, the lead technician, explained the process in detail, confirming Harrison's earlier findings and answering all my questions.

    Despite some dust generated by removing old ductwork after 27 years, the crew left behind minimal evidence of their work. Overall, I'm extremely satisfied with the experience. The team handled a large project with ease, putting me at ease despite my initial stress.

    5

    This company's professionals showed up in a big way - from start to finish, they delivered top-notch service. I needed some heat pumps fixed. They zeroed in on the problem right away, which wasn't easy since the original install was inside the walls. This meant a full replacement for all three units. They handled it like pros, reinstalled them along the outside walls with ease. The whole team kept up a high level of professionalism throughout. If you're a new homeowner dealing with heat pump piping issues, take note: they can help. The crew was fantastic - knowledgeable, efficient, and courteous. Well done!

    4

    We had a three-week ordeal with our heating system, which was a nightmare to deal with. After I got home from an outing around 4pm one day, I called a local repair service and they scrambled to send someone over by 6pm that same evening. Avery showed up promptly and fixed my thermostat, getting the heat back on - it worked like a charm! A couple of days later, the heater went haywire again and John came to investigate.

    He poked around the unit and wiring in the basement, swapping out a circuit board and a breaker. However, over the next fourteen days, the problem persisted and we had to replace our thermostat four times more. John made multiple trips to our place, working tirelessly to track down the root cause of the issue. He tried replacing wires, adding breakers, and chasing down every lead until he finally found moisture on one of the electrical components.

    What struck us was how dedicated John was to solving the problem - he didn't give up. The office team also gave top priority to our calls every time. John was professional, friendly, and explained what he was doing as he worked. We were impressed by his perseverance and attention to detail. We won't be taking our business anywhere else.

    5

    We hired Chicago Heating & Air to upgrade our furnace systems in Chicago. They adjusted the ductwork on one already zoned unit to shift coverage areas as planned. On the other system without zoning, they installed a new setup, reconfigured the ducts and rebuilt the plenum. The price was fair, and the job got done fast and right. All is working smoothly now that the changes are in place. We've also had them fix a furnace issue under our home warranty previously, and the service was top-notch then too.

    5

    I compared quotes from several companies before reaching out to Chicago Heating & Air, and they provided a significantly better offer. They installed a new furnace that complements our existing air conditioning system perfectly, along with a 75-gallon water heater. The job took just four hours to complete, which was exactly as planned. Avery and Harrison were efficient and ensured everything was installed correctly, tested the systems, and even showed me how to operate them. I'm not only pleased with the new equipment but also impressed by the team's professionalism, punctuality, and affordability. Overall, I'm extremely satisfied with my experience.

    5

    I've had a fantastic experience with Chicago Heating & Air for my heating repairs. I needed new equipment, duct cleaning, and hot water tank installation. Avery was spot on - he provided exactly what we required without trying to rip us off or lowball the price. He's super approachable and comes across as genuinely interested in his customers. No other company in Chicago can touch their pricing! The team showed up on time, did an outstanding job, and left no mess behind. The final bill was spot on - not a single penny extra. Their service made the whole process effortless and stress-free for us. We'll definitely be calling them again for any future heating issues.

    4

    I had a broken air conditioner and needed a replacement. Most companies I contacted in Chicago said it would take 1-3 weeks to get an estimate, which was frustrating. However, when I reached out to Chicago Heating & Air on a Friday afternoon, I received a quote the next Monday from Harrison, which I promptly accepted. They arranged for the installation and had my new unit up and running within two weeks. The process was seamless, with friendly and professional service from everyone involved - from the office staff to the installers. Despite being busy during the heatwave, they managed to prioritize my job quickly. What impressed me most was their willingness to accommodate a potentially challenging location, without any issues. If you're in need of HVAC services or a new AC in Chicago, I highly recommend them.

    5

    This company's furnace repair service is top-notch. They provide same-day support that's both efficient and courteous. If you're dealing with heating issues, don't look elsewhere - they'll exceed your expectations. My system was up and running in just three hours after my initial call. Unlike other services I contacted in Chicago, which took days to schedule an appointment, this team stepped up quickly. They even sent Earl over on the same morning I reached out. I've already booked my autumn cleaning and I'm looking forward to it.

    5

    I had a good experience with Chicago Heating & Air, thanks in part to Landon, the technician who came to replace my heater's capacitor. He quickly figured out the issue and got it done fast - I didn't even have to wait 10 minutes before he started working on it. The whole process took under 20 minutes from arrival to completion, which was impressive considering the short notice. What did surprise me was the $250 bill for a relatively cheap part, but overall, I'm satisfied with the service and the technician's professionalism.

    4

    We're moving from Chicago and just before we left, our old heater's pilot light went out. Since safety was a concern, we booked an inspection on a Saturday. Harrison showed up knowledgeable and polite, found the problem with the system that needed a new unit. He got us sorted in time for Monday afternoon, despite snowy weather. Throughout this process, Harrison provided top-notch service, answering all our questions patiently and explaining how the heater works. His professionalism earned our trust and respect. We've already recommended Chicago Heating & Air to friends and family, and we'll continue to do so.

    5

    As someone who runs a business, I've got a keen eye for what makes a difference in HVAC service - it's often the little things that count. Chicago Heating & Air really caught my attention from the get-go. From the speed of getting a quote to the smooth installation of my new AC unit, their customer service was top-notch. The techs, especially Landon, were clearly well-trained and seemed genuinely invested in doing the job right. It's evident they focus on the finer details. I'm thoroughly impressed with the work and highly recommend this HVAC company to anyone looking for reliable heating and cooling solutions. If you need your AC or furnace taken care of, give them a call - you won't be let down.