HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    The technician from Carl's Heating And Cooling responded promptly to our emergency call, fixing our faulty furnace on short notice. He was knowledgeable and explained the temporary fix he provided as well as the cost. The next day, he returned with the necessary parts to complete the job properly. His courteous and professional demeanor made a lasting impression. I would highly recommend this service to anyone seeking reliable assistance.

    5

    Carl's Heating And Cooling is top-notch. The team arrived on schedule, keeping me informed of their ETA. They took precautions by wearing shoe covers and masks to prevent tracking dirt into my home. Throughout the visit, they explained the heater issues in a transparent manner, avoiding unnecessary sales pitches. Their professionalism impressed me, making them an ideal choice for maintenance services. I'll definitely be reaching out again when it's time for AC servicing.

    5

    They performed a thorough maintenance check, just like the other technicians who've visited us before. This guy was incredibly professional, explaining every detail he checked. He arrived right on schedule and took the time to answer our questions patiently. We've been consistently pleased with Carl's Heating And Cooling since they installed our HVAC system two years ago. Their service and professionalism have earned them a solid recommendation from us.

    5

    We had some problems with our heating system and got a referral from a friend to use their service. Scheduling was straightforward and communication was good - they did call ahead of time even though that's not always the case for everyone. The technicians were friendly, competent, and respectful. As someone who's not tech-savvy but wants to know what's going on, they broke everything down for me so I could understand. They explained their process, what they'd be looking for, and how they planned to diagnose and fix the issue. Overall, a very positive experience that convinced me to recommend them.

    5

    Working with Mike and his team from this company was a pleasure. They did an outstanding job. The staff are spot on with their punctuality, reliability, and prices. Their work is done to a high standard, with expertise and dedication. The technicians are knowledgeable and helpful, even offering free tips on maintaining my AC system to prevent future issues. Overall, I'm extremely satisfied and highly recommend them.

    5

    Great experience with this company - prompt visit, friendly tech who explained everything clearly.

    5

    I received prompt, honest, and results-driven service from this company. The technician showed up on time, was professional, and broke down the cost in detail. This wasn't a surprise. The repair was quick and my air conditioner is now running at its best. I wholeheartedly recommend this business.

    5

    Carl's Heating And Cooling did a swift, expert installation of my Mitsubishi heat pump system back in July. Their quote was fair, and they adhered to their schedule. The team was remarkably professional. Given our family members worked from home at the time, it was a relief that the crew at Carl's Heating And Cooling knew how to minimize noise and disruptions even on a large project.

    5

    Our small business was struggling to stay cool during a hot summer period. Customers began to complain about the sweltering heat inside. We reached out to this company, and their technician appeared promptly the following day. He serviced the unit by cleaning the condenser coils, replacing the air filter, and topping off the refrigerant. By mid-morning, our space was comfortable once more, and customers were grateful for the relief. The technician worked efficiently around our schedule, finishing before the lunch crowd arrived.

    4

    The technician was very friendly and thorough. Scheduling with Avery was quick and efficient, getting the job done in under a day. Overall, I'd definitely suggest Chicago Heating & Air to anyone looking for reliable service.

    5

    I had a major AC breakdown right before a long weekend, leaving me scrambling to find someone to fix it quickly in Chicago. I was hesitant about calling anyone on Friday afternoon, but thankfully, Chicago Heating & Air came through. Their technician showed up the next morning, and not only did he identify the problem, but he also fixed it promptly. What impressed me most was how much extra effort he put into his service - he truly went above and beyond. I'm now confident in their ability to handle my future AC needs; I'll definitely be reaching out to them again.

    5

    I'm thoroughly impressed with the HVAC service I received. When I reached out for a new system, John responded promptly, and Avery arrived at my Chicago home the very next day. A few days later, the installation team showed up, led by Harrison and Earl. Despite the efficiency of their work, they still took the time to swap out filters before finishing - a nice touch that demonstrates their attention to detail. Overall, I'm extremely satisfied with this HVAC service.

    5

    We were on vacation when our air conditioner gave out unexpectedly. Given it was a weekend, we expected to wait until Monday for assistance, but Chicago Heating & Air arrived within 30 minutes on a Saturday night. Their technician, Earl, quickly got us back up and running. We're extremely grateful for their prompt response and the care they showed. The service was truly commendable; it's clear they value customers above speed.

    5

    I just bought a foreclosed property with an ancient heating system that had seen better days - 32 years of neglect and abuse have taken their toll on this old furnace. The previous owners must not have bothered to check if it was installed correctly, as you can see some half-baked attempts to hack up the air vents for the basement, which completely wasted its potential. It was a lost cause trying to fix that thing.

    I decided to cut my losses and invest in something new instead. By Sunday evening, Landon's team showed up at my doorstep - I guess they had a tight schedule. They got everything up and running by Monday morning. Unlike my previous estimate, which seemed like a slapdash attempt to prop up a broken unit, Landon took charge of the whole job with some real professionalism.

    He even suggested swapping out the old coil for a new one and revamping the ductwork to improve airflow and efficiency. I wasn't expecting that level of detail or expertise from someone who would just patch things together. The price was fair considering they had to work extra hard on it. Thanks, Landon!

    5

    I was stuck with an AC unit that just couldn't hit the mark. But when technician Earl showed up, he gave it a thorough overhaul - essentially doing a 'tune-up'. The invoice he provided was super detailed, even including photos of the work done. This level of transparency is really refreshing. It's great to see someone going above and beyond like this - more AC repair services in Chicago should definitely follow suit!

    5

    This HVAC company delivered exceptional service from start to finish. Their team, led by Earl and his assistant John, provided us with a comprehensive quote for a new air conditioner replacement. However, what began as a standard installation quickly turned into a more complicated process due to the discovery of disconnected ductwork.

    The inaccessible area required a significant cut in the ceiling to access it, adding hours to the original estimate. To make matters worse, they had to make an additional trip to retrieve necessary materials for the repair. Despite the prolonged work time – nearly twice the initial estimate – they chose not to pass on the extra costs.

    In the end, the new air conditioner works flawlessly and the ceiling repair looks expertly done. The cleanup was spotless, with no remaining dirt, insulation, or debris left behind. If you're seeking top-quality work at a fair price, this company is an excellent choice – they consistently deliver without compromising on service.

    5

    I was impressed with the team from Chicago Heating & Air who upgraded my HVAC system. The technicians arrived promptly and took care to protect the floor from dust during their work. They were knowledgeable and answered all my questions. After completing the job, everything was left tidy, which was a nice touch. I'm especially pleased with the new thermostat - it's easy to use and straightforward. Thank you to everyone involved for making the process smooth and efficient.

    5

    We're glad we chose this company for our heater repair needs. After years of use, our old unit gave out and we got quotes from several companies, but only Avery made the effort to take a thorough look at our place, checking both indoors and outdoors, including the attic. He clearly understood the scope of work involved.

    What impressed us was that when we had questions and requests, he went out of his way to address them, even on a Saturday, which none of the other companies were willing to do. We signed with Avery on the spot.

    Landon did an excellent job setting up and adjusting the thermostat, explaining how it all worked through an app. The team members were professional and pleasant to work with. This company stands out from others that overpromise and underdeliver. They actually delivered what they promised, which is rare these days.

    Our new heating system has been working great. We'd definitely recommend this company for any heater installation, repair or maintenance needs.

    5

    I completed my AC repair and maintenance training back in 2007, followed by an HVAC design certificate from the summer of 2005. The instructors, particularly John and Avery, were genuinely kind and motivating. Their guidance made a lasting impression on me. If you're based in Chicago looking to learn about AC repair or related services, I'd wholeheartedly suggest giving this institution a try.

    5

    I had a major issue with my furnace during a severe cold spell, which turned out to be a significant problem. When I reached out to Chicago Heating & Air, they sent someone over the same day and replaced my furnace just 26 hours later - an impressive turnaround time. Before installing the new unit, they explained what was wrong and how it would take to fix it. Not only did they offer the best price, but their repairmen were incredibly honest and transparent. I specifically appreciate the work of Earl and Harrison; they're among the most genuine repairmen I've encountered. They communicated complex issues in a clear and non-judgmental way, making me feel at ease despite my lack of technical knowledge. Their professionalism and courtesy are truly commendable - I highly recommend Chicago Heating & Air to anyone in need of reliable service.

    4

    We were referred to this air conditioning service by our home warranty company. The experience was largely thanks to John, who efficiently coordinated our appointments and kept us informed throughout. His colleague, Harrison, was also exceptional - patient, diligent, and thorough in his work. He took the time to thoroughly inspect the unit, accurately diagnose the issue, order the necessary parts, and install them. This attention to detail paid off as our AC troubles are finally resolved just in time for the upcoming summer season. I highly recommend this air conditioning service, particularly John and Harrison's services.