HVAC reviews in Chicago, Illinois

I recently got an air conditioning assessment done at my place by a guy named Harrison from Chicago Heating & Air. He came over early this morning and was super friendly, professional, and considerate. He took the time to listen to my issues with my current AC system and also noticed some other problems in the house that needed attention. He's working on bundling these extra tasks into the main repair job, which is a nice touch. I'm still waiting for a quote, but fingers crossed it fits within my budget. I'm really impressed by Harrison's service and would definitely hire his team again - he set a high standard!

We're very pleased with how the heater repair and installation went at our 110-year-old home. Harrison worked with us carefully to ensure new metal ductwork was installed without damaging any existing structure, which was a big relief after past experiences with other trades. We ended up with a reliable Carrier furnace and air handler that met our specific needs exactly. What impressed us most was the company's focus on listening to our concerns, explaining options clearly, and making sure we understood the differences before making a choice. Unlike some other HVAC companies, they didn't try to push any particular unit – they genuinely wanted to find the best fit for our home. We'll definitely recommend them to friends and neighbors in Chicago.

We needed help with our furnace after it stopped working, so we called a local HVAC company. They came by twice to try and get our old furnace running while we figured out a replacement. After about a week, they managed to get it working again, which was a huge relief.

During that time, several other HVAC companies came by to give us quotes for a new system. This one stood out because their technician took the time to review the original installation and pointed out issues with our ductwork that were affecting both heating and cooling. They explained how fixing those problems would improve airflow and make our home more comfortable year-round.

Their pricing was competitive, so we decided to go with them. The installation process was efficient, and they scheduled it quickly. John and Landon, the technicians who did the work, were very professional and took care to protect our floors and stairs. They finished the job in just a few hours, even after having to redo part of the setup due to the original issues.

What impressed us most was that there was no pressure or upselling – just honest recommendations and quality work. The technicians cleaned up thoroughly, leaving little evidence of their presence in our home. Our new furnace has been working great ever since, and the whole experience was smooth from start to finish. We'd definitely recommend this company for any HVAC needs.

I've been a customer of this furnace repair company for over 10 years. Recently, I needed emergency assistance when my heat stopped working on a chilly night. I called their after-hours line and was answered by John within 25 minutes. He completed another job before heading out to fix mine. Upon arrival, he brought all the necessary equipment and quickly identified the issue with my furnace. The repair was done efficiently and safely. Despite the late hour, John took the time to explain what had caused the problem and offered helpful tips to prevent future issues. His professionalism, friendliness, and genuine concern for getting my family warm again were greatly appreciated. The rapid response and quality service I received have earned my trust, making this company an excellent choice for furnace repairs, particularly in Illinois's harsh winters.

Chicago Heating & Air helped us select the right heat pump and handled the installation. They also replaced attic and basement insulation and removed an old gravity furnace. The team was friendly, on time, and worked efficiently. Communication was good - they kept us informed throughout the process. Arrivals were always punctual. What impressed me was how they managed to install everything in just one day. Pricing was reasonable. The workers took precautions like wearing shoe covers and protective gear as needed. They left our space spotless after finishing up. Overall, we're very happy with their service and would definitely recommend them.

I'd give this company 5 stars for a top-notch heater installation - done correctly on the first try without any follow-ups needed. However, since there was one minor hiccup that required a return visit, I'll dock a star. Chicago Heating & Air replaced my entire heating system with high-end equipment, including heat pumps in both upstairs and downstairs areas. They also added an air purifier, UV purifier, and steam humidifier, which has greatly improved indoor air quality. While the initial installation was done well, there was a small mistake with the air purifier's orientation, causing some airflow issues. Fortunately, when I reached out to Harrison, the office staff responded promptly and efficiently, scheduling a quick fix that resolved the issue. Now everything is working smoothly, and I'm thoroughly satisfied with the results.

I recently had a great experience with this company. The representative who helped me understood my budget constraints and worked closely with me to find an affordable solution. When we finalized the plan, the technicians showed up promptly at my home within an hour. They efficiently replaced my old heating unit and installed the new furnace. The team was meticulous about leaving everything tidy, using protective mats to prevent any mess or damage. Their work was top-notch, and they took the time to address all my queries and explain their methods in detail. I'll definitely be reaching out to them again for future repairs.

I recently had Earl inspect my air conditioning unit and he identified multiple issues that another company had overlooked. His expertise and work ethic are noteworthy. The company's customer service is top-notch, which is why I wish I'd contacted them sooner. When Landon and Harrison installed a new AC unit, their professionalism and attention to detail were impressive, ensuring everything functioned correctly. Overall, I'm extremely satisfied with the quality of work and service provided by this team.

I've dealt with this AC repair company a few times now, and they always treat me like the most important person in the world. The guy who manages my projects, Harrison, was super responsive - he'd call me, text me updates, and help with all the paperwork and permits. He's always friendly, attentive, and quick to answer my questions, which is a big plus since I don't know much about air conditioning. Even when things got hectic, he made sure I felt taken care of. On installation day, the team showed up right on time - they were led by John, who and his crew were all respectful of my home. They did a great job with the installation, making sure everything was in the right spot and explaining what they were doing as they worked. The final result is fantastic. One thing I can say for certain is that their customer service is top-notch - they genuinely care about their customers and go above and beyond to make things right.

My heating system failed me, and a closer inspection revealed some rust and water damage on the furnace as well as corrosion on the hot water tank's pipe. After getting quotes from other companies, I was impressed by this one's competitive pricing for fixing all three issues. Harrison took the time to explain the different heater and furnace models using Consumer Reports, which helped me make an informed decision. The crew arrived, removed the old units, installed new ones on the same day, and even included a surge protector for the furnace - a thoughtful touch. They also re routed the water condensation from the heater into my sink, eliminating the risk of leaks outside. When they finished, everything looked spotless as if nobody had ever been there. I'm thoroughly satisfied with the service and would definitely call them again if I have any heating issues in Chicago.

I had a last-minute need for furnace repair in Chicago and called an HVAC company. The person on the phone was very helpful and tried to assist me right away, even though I wasn't sure what was wrong. When it became clear that professional help was needed, she quickly scheduled Harrison's arrival.

Harrison showed up promptly and came across as both professional and courteous. He didn't mind my young child being curious about his tools and made me feel at ease while asking questions about the heating system. Harrison took the time to explain what was wrong with my furnace, how it would be fixed, and addressed all my concerns without making me feel rushed.

He also checked if the broken part was still under warranty since I had recently purchased the home. Even though the warranty had just expired, he ensured that the new part came with its own warranty for future protection. Before leaving, Harrison double-checked everything to ensure my furnace was running smoothly. Overall, I'm extremely satisfied with the service, attention to detail, and follow-up.

I've worked with Chicago Heating & Air since they took over my AC installation, which already feels like a long-term partnership. A trusted acquaintance in the service industry steered me towards them, and I'm grateful for their recommendation. They handled the recent AC installation flawlessly, and I'll definitely be reaching out to them again if I need any future AC or heating assistance – which happened just this week.

To give some context, I needed to replace my old furnace from the 1950s that was installed in my crawlspace. I initially hired another company, but they showed up with the wrong unit and didn't know how to adapt the ductwork. This would have meant additional missed work for me and extra charges, and they never even followed through on their promise to reschedule like they said. After that debacle, I contacted Chicago Heating & Air for a quote. Their technician, Harrison, arrived after my workday, which saved me from taking more time off. Just by watching him assess the property, I could tell he was a seasoned professional – someone who truly knew his stuff. As someone who used to work as an industrial HVAC tech myself, I can spot quality work when I see it.

Their price was competitive with the first company, which was a bonus for me. Removing the old furnace wasn't easy, but their team handled it efficiently. Given the challenges of working on an older property like mine in Chicago, the installation turned out to be top-notch. The new system is running smoothly, and they left the premises spotless – even hauling away the old unit in pieces faster than I expected. There's one minor adjustment still needed, but I'm confident they'll take care of it when they can since it's not urgent.

I've since severed ties with the previous company and had Chicago Heating & Air come out to fix mistakes they made on three office units. Their level of service is unmatched – their team is professional, friendly, punctual, and respectful. I wholeheartedly endorse them for both residential and commercial clients in Chicago.

I had a great experience with this Chicago-based home services company. Booking an appointment was straightforward, thanks to friendly customer support staff. When technician Harrison arrived at my place, he was courteous and expertly handled the heater repair. He provided valuable advice on maintaining my system and reducing energy costs during winter months. Overall, I'm very happy with the service and plan to use them again for any future heating needs.

I've dealt with several companies for heater repairs and new furnaces, but what impressed me most was Harrison's straightforward approach to explaining the options and pricing. When we decided on a solution, his team arrived promptly and finished the job in one day. A couple of weeks later, I noticed a minor leak near the heater. Despite it being a Saturday, Harrison responded quickly and had the issue resolved within two hours, ensuring everything was tidy. The service was efficient, courteous, and well-executed. Overall, I'd highly recommend this company for anyone seeking heater repair or related services in Chicago.

We're thoroughly pleased with the heating service we received. Our friends had a similar experience when they had their furnace replaced by this company and sang its praises. When we called about our heater troubles, Landon arrived on the same day and was courteous and straightforward to talk to. Since we'd never dealt with a broken furnace before, he took the time to walk us through what he was checking and explained our options clearly. He installed a new furnace for us just a couple of days later, restoring our heat - a necessity here in Illinois. His follow-up visit a week later helped answer any remaining questions and ensured everything was working properly.

Landon's professionalism, attention to detail, and thoroughness were all impressive throughout the process. Not only did his pricing outshine other quotes we received, but even our contractor commented on the quality of his work. We were so impressed that our contractor asked for Landon's contact info to recommend him as well. The fact that our new furnace works seamlessly with our smart thermostat is a great bonus. Overall, we're delighted with our new furnace and the service we got - highly recommended!

Fantastic service from HVAC pros.

Be extremely cautious, avoid them at all costs.

The technicians were incredibly attentive throughout the entire process. Same-day emergency service was provided during a scorching heatwave, allowing us to get back on track quickly. Their work met our expectations and we'll be reaching out to them for all future air conditioning needs. They're definitely worth considering if you need AC services or repairs.

Jeff visited our place to diagnose the non-functional AC unit, which had stopped working since Friday night. He was courteous, polite, and efficient. The technician was approachable and explained what he was doing, making it easy to understand. He quickly replaced a faulty part and ran additional tests to ensure the system is functioning correctly. We've used this company before for our AC issues and can confidently rely on them to get the job done.

I was disappointed with the service I received from this company. They initially scheduled a visit between 8-11 am, but I wasn't contacted until around 2:30 pm. When I spoke with the technician, they confirmed my no heat issue and said they'd be there within 30 minutes. However, they ended up calling me back 15 minutes later to say they'd been reassigned to a closer job in Chicago, which pushed their arrival time back by another two hours. By that point, I was exhausted from waiting, and when the technician finally called to let me know they were on their way, I learned it would take an additional 45 minutes due to the distance between Indiana and Chicago. Given the lengthy delays and communication breakdowns, my husband and I ultimately had to switch to another company, feeling like we missed out on what must be the exceptional service everyone raves about in reviews.

I recall the time my three young girls - ages 2, 5, and 7 - were in the car with me when it broke down near church. As a single mom, it was nerve-wracking. But after calling Delaware Roadside & Towing, I felt reassured that help would arrive quickly. Within 20 minutes, a flatbed tow truck showed up and fixed the issue. Their prompt service as a single parent is really appreciated, especially in an emergency like this.