HVAC reviews in Chicago, Illinois

Rangel is highly competent and delivers top-notch work. He's handled both my heating and cooling systems during extreme weather, and his rates are spot on. I wholeheartedly endorse him as an exceptional service provider.

They got the hard-to-find blower motor I needed and are open later than others on Saturdays, which is a big plus. The owner's customer service is top-notch and even took the time to unpack the part and simulate an installation with my furnace type. They clearly go above and beyond - great experience that earns me loyalty, so I'll definitely come back if I need more parts.

Rangel is a lifesaver! My AC unit stopped working, so I started by swapping out the capacitor - and to my surprise, he had it in stock right away. After calling a few local companies, his price was unbeatable. What impressed me even more was that he not only supplied the necessary parts but took the time to walk me through how to connect them in a clear, straightforward manner.

Unfortunately, I soon discovered that the condenser fan motor was also out of commission - which I ended up fixing myself, but running into trouble disassembling it. Luckily, Rangel came to my aid once again, carefully removing the fan and saving me from potentially costly mistakes. When I had more questions about the connections, he patiently explained everything, even pointing out a potential error that could have added to the bill.

What sets Rangel apart is his genuine dedication to each customer's needs - he doesn't rush through interactions and takes pride in delivering top-notch work.

I encountered extreme rudeness from the company when I tried to reschedule an appointment with just two hours' notice. The representative became aggressive, even threatening my son. This behavior is unacceptable in any line of work. You claim to value customer relationships and adapt to unexpected situations, yet this incident shows a complete disregard for your clients' needs and well-being. If you're going to maintain a good reputation, it's essential to treat people fairly and professionally.

My experience with Rangel was marred by two key issues. Firstly, their time management was consistently off; when they promised a 10-minute arrival time, I'd wait anywhere from 30-45 minutes past that. This lack of punctuality is unacceptable.

When discussing business with Rangel, I was taken aback by how often personal problems would creep into the conversation. They seemed to bring up past issues with other customers as if they were relevant to our agreement. What's more, when it came to payment terms, their approach was unprofessional. We suggested paying in half upfront and half upon completion, which is a standard practice for building trust. However, Rangel insisted that we write out the full payment in one check, citing past issues with other clients as a reason. This lack of trust on their part was jarring, especially since they expected us to pay in full before any work had even started.

Rangel's company is top-notch. He arrived at my home to install my A/C, showing great patience and kindness throughout the process. Given the circumstances of the COVID-19 pandemic, I appreciated his flexibility in helping me out. His pricing was reasonable, and I'll definitely be recommending him to anyone who needs similar services.

Rangel's staff are extremely knowledgeable and helpful. They've saved me a significant amount of money, which was a huge relief. It's great to be supporting a local business with genuinely good people and reasonable prices - thanks for the excellent service!

Had a great experience with this service provider. Needed help with heating issues and got prompt, reliable assistance. The technician was knowledgeable, friendly, and priced fairly. Overall, excellent work done efficiently and effectively - I'd definitely recommend him to others.

Called because our furnace wasn't heating properly - cold air kept blowing instead. We needed someone to come quickly since we had a new baby at home. The service company showed up right away, presented options, and were super patient with my mom as she asked plenty of questions. They got the job done for a reasonable price and the heat was working again. I'd definitely suggest them to others.

Fidel provided excellent service, working efficiently and with focus. He clearly explained the issues with my furnace and ensured I understood the benefits of the repair and new thermostat installation. His professionalism was impressive; he's definitely worth recommending to others.

This place saved the day by being the only open shop that could tackle a Saturday replacement HVAC motor job. Fidel was fantastic, walking me through how to wire the new motor right so it'd run at 1/3 hp like my old one. He even offered to take out the original fan assembly so I could reuse it - really impressed with his expertise and customer service. Competitive pricing too, makes me glad I chose them. Thanks again Fidel!

I visited to inquire about issues with my blower wheel not functioning correctly. The owner, Mr. Rangel, was polite and showed respect for my DIY efforts by working on the furnace myself. He provided alternative solutions promptly without hesitation. Upon identifying the root issue, he sold me a replacement motor at a fair price, offering helpful guidance throughout the installation process. My furnace is now in excellent condition, thanks to his assistance. I'll definitely recommend this business to others.

Steam boiler stopped working. I called Rangel Heating & Cooling for help. Someone arrived within two hours, and Fidel answered the call. He was very tidy and courteous. Diagnosed the issue quickly. The problem turned out to be a wire connection between the thermostat transformer and gas valve that was causing a short circuit. Replacing the wire fixed it. Fidel ran new wire neatly, taking only around 20 minutes to complete the job. Great service - I'll definitely use them again.

I've finally got around to leaving a review - long overdue, I know! I've had issues with my HVAC twice now, and Rangel's has consistently delivered on both occasions. They respond promptly and make the necessary repairs at a fair price. As a family-run business, they genuinely care about their customers, making them stand out from the crowd.

Fidel, the technician, came across as extremely knowledgeable and took the time to fully brief us on what he'd be doing before beginning the job. If you have questions, he'll happily address them in detail. He's thorough and genuinely takes an interest in his work.

Called ahead to check availability of a replacement blower motor for my furnace - they had it in stock for immediate pickup. When I arrived, Fidel gave me a brief overview of how the installation would work. The service was efficient, with good prices and helpful staff. They handled the whole process well, making it easy to get the part.

I called at 5pm, knowing the store was closing at 6pm to purchase parts for my furnace. When I arrived, the person who answered the phone wasn't there; instead, their partner was helping look for items. However, it became clear that the company has a policy against returns or exchanges of any parts. Given this, how could I be sure a part works without someone from the company selecting and testing them? The woman on the other end of the call tried to charge me more than the original price quoted over the phone. To make matters worse, she grew frustrated with my response when I pointed out that prices online were significantly cheaper.

She told me to hurry up and decide, implying that if I didn't, she wouldn't contact the owner again to confirm the prices. The woman's behavior was extremely rude and impatient, especially considering her lack of knowledge about working in an HVAC store. She did mention trying to find compatible parts for my furnace, but this wouldn't have alleviated my concerns about purchasing from a company with such restrictive policies.

I ended up buying the necessary parts online and at Lowe's for a fraction of the cost. I plan on visiting another HVAC store tomorrow to purchase the remaining components, as I won't risk throwing money away on parts that can't be returned or exchanged. The experience was disappointing, and I wouldn't recommend this business to others.

I also left a note for the owner, expressing my disappointment with their staff's lack of knowledge about where parts were located. It wasn't about Amazon prices; it was about prices from real HVAC stores. The company needs to improve its attitudes and customer service, as they came across as sarcastic when I called at 1am. I'm grateful for Google reviews that highlight better-performing businesses with more reasonable pricing.

I've had good experiences with Rangel HVAC in the past, especially with my brother's recent furnace issues. Unlike other contractors who downplayed the problem and tried to sell him a new unit, Rangel got to the root of the issue and did a satisfactory repair at a reasonable price. Their service has been consistently reliable for me over time.

We were stuck with a broken furnace, but luckily stumbled upon Rangel's shop on a Sunday afternoon. Our fingers were crossed that someone would pick up the phone. The owner not only had the right part, but also threw in the installation without extra cost. What impressed me most was his willingness to open his business on a Sunday, which really turned our day around. It's clear he genuinely cares about his customers. I'll definitely be recommending Rangel's shop to others and am grateful for his help – it truly made a difference.

Fidel showed up promptly after our call on a Friday, which impressed us. The service was efficient without feeling hurried. He double-checked his work to ensure everything was fixed. Overall, we were very satisfied with the experience. We'll definitely be using Fidel again and recommending him to others.

We've found a reliable service provider for home repairs. Our heating system malfunctioned, requiring a new draft inducer motor. Most other companies won't answer the phone or carry Goodman brand parts, and those that do are only wholesale to contractors. Rangel HVAC stood out by having the part in stock and responding promptly over the phone. They made it easy to confirm availability before visiting. The pickup process was straightforward – they had the part ready. Prices were reasonable, as agreed upon during our conversation. Our heater is now up and running smoothly again.