HVAC reviews in Chicago, Illinois
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Kevin's team is excellent to communicate with - a huge improvement from my previous experience with another HVAC company where I spent years trying to find someone reliable, and now I'm thoroughly satisfied with this choice.
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Kevin is a skilled pro who spotted the problem, fixed it, and dropped some valuable tips on energy costs. I'm extremely satisfied with his work and strongly suggest this company for all your furnace upkeep and fixes.
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We're satisfied with Mid-City Heating's service. Their technician was knowledgeable and arrived on schedule. It's great that they offered a senior discount, which we weren't aware of. We've already referred them to a friend struggling with an apartment radiator issue.
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I've got to give huge thanks to Mid-city - they genuinely saved the day. As a renter, my landlord was dragging his feet, so I needed someone to call ASAP due to the sweltering heat. From that first conversation, I knew I was in good hands with their representative; he was super responsive, understanding, and kind. He managed to fit me in despite it being the day after July 4th, which is crazy busy for them.
The technician arrived about 30 minutes early and, boy, was he a pro! I had no idea my AC unit was on the roof - mind blown! He quickly got to work, diagnosed the issue (a new capacitor), and fixed it all in under 30 minutes. I'm still grateful (and my cat too!) for their speedy service.
I'd absolutely use them again and wouldn't hesitate to recommend them. Thank you for being there for Bronzeville - I was having a tough time finding someone reliable! -
Their response was prompt and professional, showing a clear focus on solving the issue quickly and efficiently. The staff demonstrated integrity by being upfront about the solution, and their reliability earned my trust.
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The Mid-City team exceeded my expectations in every way - they're incredibly professional, accommodating, and offer top-notch service at a price that's hard to beat.
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We've been working with Mid-City HVAC for years and our interactions have been consistently good. The staff is always friendly, competent, and helpful. Technicians show up within the promised time frame, identify the issue, explain what's required to fix it, and provide a clear estimate upfront. They do a thorough job on the initial visit, meeting our expectations every time.
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I hired Mid-City for a condenser and fan coil replacement. Initially, I had some questions, but Russell addressed them thoroughly, providing reassurance on the work's quality and necessity. The installation team was courteous, diligent, and arrived promptly.
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Here's a rewritten version of the review:
If you're in the Chicagoland area or suburbs and need reliable HVAC services, look no further. This company has earned my trust through their professionalism, expertise, and excellent customer care.
My situation: My 91-year-old grandmother's air conditioning unit failed during a heatwave, and I needed help from someone who could travel from afar. After getting recommendations from friends, one friend assured me to hire them. When I called, Russell was understanding about the urgency of the issue and honest about what it might take to resolve it.
He sent Jerrod, their top tech, who assessed the unit and discovered that a recent water damage repair had blocked airflow space, causing the failure. To fix this, they simply added a vent to the door where the unit is located. The repair was done in a fraction of the time I expected, and my grandmother was already feeling cooler.
The best part? They didn't charge me a service fee for the visit. And when I mentioned that a different company had quoted me $14k for a replacement, Russell told me it wouldn't come close to what they did. For me, this is priceless.
This experience has left me in awe of the level of expertise and care these professionals bring to their work. If you're in need of HVAC services in the Chicagoland area or suburbs, look no further. You won't be disappointed. -
Mid-City has been serving Resurrection Church of Chicago's heating and cooling needs for 17 years. Their recent installation of a new furnace was impressive, with professionalism and customer service that exceeded expectations. Going above and beyond, they dispatched a technician on a Saturday to diagnose the issue. All questions were answered in clear, understandable language. A great price was offered, as promised, and met our expectations. We're grateful for Mid-City's dedication and reliability - we'll continue to rely on them for all our heating and cooling needs.
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Here is the rewritten review:
I contacted them for cleaning and inspection services on my AC unit. A technician arrived within an hour, which impressed me. They were tidy, efficient, and courteous. I'm pleased with the work and will recommend their service to others. -
We contacted them today about my father-in-law's boiler issue. Their response was outstanding and they arrived within hours. The technician, Darian, took excellent care of him. We were impressed by the company's genuine concern for his well-being as a 91-year-old customer. It's clear that this family-owned business genuinely treats every customer like part of their own family.
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I found Mid City Heating through a referral, which is how they caught my attention. Once I got in touch, they were able to schedule an on-the-spot assessment. When I mentioned having other crews scheduled, they assured me they'd match any competitor's price. Given their expertise and professionalism, I decided to go with them. From initial contact to the actual installation, represented by Russell and Ely, I'm thrilled with my decision. Their team is accommodating and genuinely professional throughout the process.
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This company has consistently shown me kindness and care from the start. They've handled both routine maintenance calls and new installations without issue. Prices have always been fair and met my requirements. The staff are respectful, reliable, and on time. I'm confident in their service and look forward to continuing our relationship.
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I had a great experience with this company, thanks to Russell's professionalism. Despite some initial scheduling hiccups, they eventually sent out technician Darius for a diagnostic. I appreciate his honesty in recognizing my boiler system was beyond his expertise, and he referred me to the owner, Charles, who has decades of experience working with old systems like mine. Charles got my boiler up and running quickly - an impressive feat considering its age. Overall, I'm extremely satisfied with the service and appreciate the staff's understanding, helpfulness, and fairness. They truly deserve an A+ for their excellent customer care.
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They did a great job efficiently and professionally, but still need to finalize unit registration.
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I've been using this company for 20 years, making it one of my go-to providers for my old house's steam heat system. What sets them apart is their unique approach - the workers seem to genuinely care about fixing your problems, and they do so with a sense of optimism that can be hard to find elsewhere.
When they arrive, you know you're in good hands. The service technicians are clearly experienced professionals, and I've been impressed by young worker Darius's expertise. He's paired with seasoned veteran Mr. Jerry, who brings valuable knowledge about boilers.
Initial contact is always friendly, even if it takes a bit of time to get someone on the phone. Once you're connected, you can trust that they'll take care of your issue properly. I appreciate their no-frills approach - it's not always an easy job, but they do it with competence and respect for the work.
Overall, this company is reliable and gets the job done. The mom-and-pop vibe makes me feel like I'm in good hands, and the prices are competitive considering the quality of workmanship involved. I highly recommend them to anyone who needs reliable boiler service. -
The crew from MidCity were super polished, recommending top-notch goods at a steal. Their install went smoothly, no mess left behind. They were courteous and considerate. Overall, the experience was great, I'm stoked to work with them again in the future.
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I've been consistently satisfied with this home services company over several years. They've never overcharged me, which is a rare trait in this industry. When my AC stopped working, they arrived promptly to fix the issue, and their price was extremely reasonable. The service from Mid-City was top-notch, and I'd highly recommend them. Their professionalism and value make them stand out from other companies.
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I avoided a previous bad experience with contractors and got good referrals, which led me to Mid-City. From the start, I felt comfortable. The team showed up on time, were friendly and got the job done quickly. I'm extremely satisfied with the outcome and will definitely be using them again for all my future contracting needs.
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I'd give them an extra star if I could. The technicians were top-notch - honest, upfront, and genuinely knowledgeable about their work. Thomas, the customer service rep, was also spot-on - professional and helpful in addressing all my questions. With temperatures soaring into the 90s, Mid-City Heating was a lifesaver, arriving promptly to fix my broken AC unit. They not only fixed it but also offered valuable insights on maintenance to prevent future issues.