Plumbing reviews in Chicago, Illinois

4.6 based on 3734 reviews Back to the listing
    5

    Pete and his son Noah took out the largest hair clog I’ve ever seen and were in and out in 30 minutes. A bit on the expensive side compared to other plumbing companies I reached out to but better to pay once and have it done right then to pay twice.

    5

    Loga was very professional and thorough. He helped clear an incredibly clogged toilet quickly. The company was responsive and even showed up early! Definitely recommend!

    5

    Pete and Owen were great! They arrived on time, answered questions and helped to fix our kitchen faucet. Highly recommend.

    5

    Quick response from the company. I was able to schedule an appointment the same day. Gentleman were on time, professional, polite and explained the steps of repair BEFORE proceeding with service.
    Work was done efficiently and within reasonable time.

    2

    The value of 2 stars is they did a free estimate. Their lack of 3/4/5 stars is due to their lack of effort. My problem was that I had warm water coming from my cold side faucets on my 2nd/3rd floor. Their two colleagues that inspected my place spent less than 10 minutes in my house. They heard my problem, walked up and down and saw all of my fixtures, but didn't really listen to me. They told me I would have to remove the drywall from behind every sink, bathtub, shower, etc. Then they verbally estimated $15-18000. They took my information, including email. They also admitted that after their repair, I would require someone to close the holes in the wall. I sough a second opinion and scheduled a 2nd Chicago plumber. Concurrent to this I sought the advice of my Uncle, also an Ohio plumber. With 2h of listening to me, walking up and down my house, and looking at my fixtures, he identified the suspect fixture. It took me some time, closing the other sinks and showers, but he was right. Ultimately I replaced the bath faucet that was the source of the problem. After doing so my problem was solved. I think this business is motivated by big projects. I'm not sure if they bid me high because they didn't think the actual solution was worth their time or money; I asked several other plumbers for estimates, and at least the others told me it wasn't worth their time. I think the fact that they asked me to remove my walls and for $15-18k was BS, especially considering the ultimate solution was valued at my time and the replacement of a faucet ($200-2000, if you go from the cheapest to the most luxurious option). Their plan included wrecking my home. I'm not sure if they were bidding me high to dissuade me from their services, or trying to take advantage of me, but regardless, this was a problem that they overbid by 10x the cost.

    5

    Pete came out promptly to quote the work and when he came back to complete the work with Noah, he was fast and efficient and got everything fixed! Would definitely use them again!! Thank you!!

    5

    I highly recommend Rescue Plumbing. I hired them to plumbing work for a bathroom rehab in my Rogers Park high rise condo. Loga and Djenkis did a great job. Not only was their work impeccable, they were also professional, respectful of my home and were very patient answering my questions. The office staff are also awesome! They charge by the job not by the hour and the final cost was right on. If you are looking for a plumbing company for a job large or small -
    This is the company to use!

    5

    My pipe burst and I called Rescue Plumbing. Javier and his coworker came very promptly and fixed the issue quickly. I highly recommend using them and I will be using them again. Thanks Javier!

    5

    Logan and Jenkins were fantastic! They were quick, friendly and efficient! They were very helpful and thorough when they came out to look at our faucet. Would highly recommend!

    5

    Had accidentally drilling into a water line. I was able to shut off the water and schedule an appointment the next day. Vincent was very efficient with his repair, which likely saved me a few bucks than he originally quoted. Thanks again!

    5

    These guys are top notch. They come out promptly and on-time! Pricing is very reasonable -- and no upselling! Logan in particular is professional and easy to work with. Thanks again!

    5

    Pete and his helper were incredibly fast and professional. They clearly laid out the options I had and were able to fix my leaky faucet in the matter of an hour or so. Highly recommend!

    5

    Did a fantastic job with a free inspection. Found the source fast and provided recommendations for the next steps. Professional and prompt.

    5

    Logan & Jenkins were awesome, helpful and on time to fix & install our new garbage disposal. They explained the process first and showed us afterward that all was working properly. I would use this company again.

    5

    Disclosing for ethical purposes that this is a paid review although I was going to leave one anyway. I got a quick response and an appointment set up the next day for a non-emergency kitchen sink leak. Logan and Djenkis came to help and were very professional, prompt and respectful. Logan explained that the leak is due to the garbage disposals age/quality and the drain pipe cracking and leaking. They changed everything in a timely manner with no issue. They also explained everything to me, including the fact that they used an expensive, quality disposal because of its reliability. The total was $620.

    5

    Logan was fantastic. Explained in detail what they were going to do with cleaning my ejector pit. We get odor from the ejector pump and they came in a cleaned it and sealed it. He also gave clear recommendations on future maintenance. Overall, great experience and will use them again.

    5

    Logan and his teammate were really great. Took time to explain what they were going to do - and what I should do going forward to help prevent further damage. Very efficient and cleaned up after; fair. Plus, just really nice - goes a long way for new home owners of a very old house.

    5

    Pete and Noah were amazing. I highly recommend asking for them when you call in.

    We had a complicated issue with a drain blockage that solved by going through a kitchen.

    They not only showed us what the issue was in our building but walked us through preventative services we can do.

    Very knowledgeable, personable, and friendly.

    5

    Logan and Djenkis were great - timely, professional, friendly and very communicative about the work that needed to be done. Customer service was also much better than many I’ve experienced. This is the second time I’ve used Rescue, and I highly recommend them.

    1

    There is no consistency in how they charge. One team came to our house, inspected the problem and said we need to replace our kitchen faucet. They quoted 375 the replacement. We had to go buy a new faucet and schedule for another day. Then a different team came two days later and asked for 700+! For a kitchen faucet replacement? In what world??

    5

    Pete and Noah were great professionals. They came for a leak inspection and noticed that all the plumbing seemed to be in great shape. They figured some water must have went down a vent and that is what caused the water stains we were seeing. All the plumbing was bone dry. They were honest and only charged for opening up the ceiling when they could have easily lied about the issue to charge us more.

    Pete was also super fast. He came the day after we called even though he had a booked schedule. He is also super professional. They brought their 9wn tarp and made sure to fold it in a way that would not cause any mess.

    I can't recommend Pete and Noah enough.