HVAC reviews in Elgin, Illinois

4.8 based on 450 reviews Back to the listing
    5

    I called at 8:30 this morning and by 10:30 Jerry Saenz came to service my furnace. He explained the dripping I heard as normal condensation draining into floor drain . With a few fixes he helped muffle the sound. He also checked the furnace to make sure it was running correctly. Jerry was very knowledgeable and friendly. I will definitely request him again.

    5

    Jerry came and fixed my AC for me. He was super helpful and honest.
    They were very affordable, going with them saved me a ton of money. Thank you!
    Stay away from 4 Seasons heating and cooling, they're crooks.
    Go with Advantage Contractor Solutions.

    5

    I was impressed by Advantage Heating & Cooling's reliable AC repair service. Their tech quickly identified the problem, explained the necessary repairs, and had my cooling system up and running in no time.

    5

    I had Advantage put in a new system (A/C and furnace) at my house. Maria set me up with Randy and then Randy took over. I have to tell you that I was extremely impressed with how Randy handled things. He obviously knows his stuff and was the least pushy contractor that I’ve ever dealt with. Randy offered us multiple different solutions – including fixing our 45 year old system. He gave us the pros and cons in a very unbiased manner. Although I thought of the old system as my personal science experiment, I knew in my heart that it was finally time to say goodbye. After we made the decision, Randy did his best to get his guys out here ASAP given that we were w/o any A/C.

    We are very happy with the new system and it’s running like a champ. I just wanted you to know that your people are fantastic!

    5

    Our neighborhood experienced a major issue with power during sub zero weather last night and quite a few of us had our furnace go out. Let me tell you, Jerry S. from Advantage handled the issue like a champ. I am so grateful for Jerry and the rest of the team that responded so quickly to this emergency and got our heat back up and running within a few hours. I have two babies at home and they slept through it all. I feel so fortunate that the builders of our house chose to work with Advantage. From the bottom of my heart, thank you.

    5

    Contacted Jeff from Advantage for a quote to install a humidifier and media cabinet, he was very responsive and professional. On the day of install, Eric came out and was on time and professional. Everything went smoothly. Highly recommended.

    5

    Jerry did a great job, he answered all my questions and tested both my heating and air conditioning. he went above and beyond by showing me how to balance my air flow in my new home. I highly recommend Advantage Contractor Solutions

    5

    The gentleman arrived on time wearing a mask. He was very courteous. He introduced himself, told me why he was there, asked me if the air conditioning system was working well. I told him I thought it was. He checked the workings in the basement; then outside. He indicated that the system was working properly, but that the compactor was getting a bit worn and might need replacement the next time around. After checking the thermostat, we discussed payment. I opted for one full year and gave him a check for $190.00. He is a good man.

    5

    Michael Sanchez came to the house to complete our furnace check for the winter and I was most impressed with him. He explained what he was doing, went the extra mile, and was polite and efficient. I highly recommend him for your consideration. Thank you, Michael

    5

    Have used Advantage Heating for 5 years and have always been very satisfied with their work. They do a spring tune-up on our air conditioning and a fall tune-up on our heating. They are very professional. Would recommend them to anyone.

    5

    I have used a handful of repair/contractors in my 17 years of home ownership and Advantage Heating & Cooling is one of maybe two that I would recommend to everyone who they are willing to serve.

    Advantage H&C was the contractor that installed my HVAC system 10 years ago when my house was built new. I called them for a warranty issue a few years into service, which they corrected it quickly without any issue for me. I continue to use them for the annual Heating & AC cleaning & inspection and found that they point out minor issues but don't make a big deal out of them AND if they do find something in need of repair its not an arm and a leg like the big name HVAC companies.

    I just had a 4" filter modification preformed along with a blower cleaning and the first time they arrived they tried to lay out the work but the job needed a second person to do it correctly. While the reschedule was not ideal I did appreciate them not doing a hack job with the one person that was at my house just to get it done and cash out.

    2

    Eric was good. However, the compressor on my 3 year old air conditioner should not be going out this soon and other units in our neighbor hood had issues with their compressors. I shouldn’t have to pay 1600 dollars for Advantage to come fix my Lennox air conditioner.

    4

    They weren’t able to have anyone come out the night the heat went out due to “warranty repair hours” not being in session. Then when someone did come out we were told it wasn’t covered by warranty anyways. Still not sure why they have an emergency number if they won’t respond because it’s not “during warranty repair hours”. Our technician, Marcus, was great though, he was very polite and professional. He explained things and did his best to help with pricing, so I appreciate him at least.

    5

    Advantage was very quick to schedule and install an humidifier. They were able to offer a discount since they were also the ones who installed my HVAC system. My technician, Ventura, was extremely friendly and knowledgeable and made sure I understood the system. I would recommend Advantage to anyone needing install or repairs.

    5

    Adrian has been awesome from day one when he installed our humidifier and scrubber. He answered all our questions and offered to come out whenever we need help. So nice to have that piece of mind. Highly recommend ACS and their team!!

    1

    I'm not sure what's going on with this company. They installed my unit in a new construction home. Part of buying the home included a warranty for the air and furnace that extended my warranty on work if they installed it. They called me and said they won't be servicing my area anymore and referred me to a new company. However no other company will extend my warranty because they didn't install it. It appears predatory. You took on a builder outside of your service area and it's appears to be an attempt to not have to be responsible for the unit beyond the 5 years. I will be finding a way to handle this as people that had there unit installed by them should be grandfathered in. I will be calling around to see how this can be remedied including reporting them to the builder with the hopes they won't use them

    5

    Had technician install a new Smart Thermostat. Did a great job. Explained the features of the new Thermostat (that I purchased at Lowe's) and set everything up. Checked to make sure settings were correct, connected to WiFi and reminded me to register the product and install the app on iPhone. Overall great experience.

    5

    our a/c fan motor decided to stop working on the hottest day so far. they had someone out within 6 hours of my call.
    Riley Hudson did a terrific job of completely checking and cleaning the whole system and made an accurate diagnoses of the bad fan motor. he was very patient and easygoing explaining and showing me everything about the unit. it took a couple of days to order the part ( not his fault...) but he was back at our house asap with the part and put everything back together and stuck around to make sure it worked .
    in this day of poor and even non existant customer service , riley and advantage went above and beyond my expectations.
    and he has a very friendly helpful personality.
    i recommend advantage for all your hvac needs

    5

    I was helping my daughter out when she needed a service call on her unit at their new house. Jerry Saenz was the tech sent to her house. Not only did he fix the original problem but he also helped balance their system properly as it was a new house. Jerry was so great on this call that I decided to contact Advantage and I had them put me on the yearly maintenance agreement for my house. I requested Jerry and again he went above and far beyond the normal tech call to help make our systems work to their peak performance. I would strongly recommend Advantage Contractor Solutions and Jerry Saenz.

    5

    Great job by Eric. I'm selling my house and the buyer inspection revealed a need to check the furnace. I scheduled on Friday for Monday morning with Advantage. Eric arrived early and found and fixed the minor issue quickly. Advantage has a monthly maintenance plan that I now have on my new house. Highly recommended.

    5

    I’ve had the pleasure of Riley being my technician the last couple of years, performing preventative maintenance on my HVAC unit during the fall and spring. Reilly is prompt, courteous, and above all, knows what he is doing. I asked him several questions regarding the unit and he answered my questions easily and in a way that I understood. I especially appreciated that he maintained exceptional safety standards during the peak of Covid. He is very thoughtful about my safety and his, and on one occasion, he firmly but courteously reminded a property manager that he needed to provide space in order for him (Riley) to work safely. I really appreciated that. Thanks for being an outstanding technician!