HVAC reviews in Elgin, Illinois
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I like the Temco customer service. Perfect on time whenever you have them on schedule. Very friendly team.
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Mark is always a pleasure. We have been using Tempco for 9 years now.
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Jason @ Tempco is very professional, friendly and provided good number of suggestions for HVAC and humidifier maintenance. I know that my system is in safe hands. Thanks Jason!
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Jason, our service tech, was extremely knowledgeable, and thorough. He took the time to explain what he was doing, and why. He also helped me understand how to get more efficient use out of our existing system.
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Friendly and knowledgeable service. I had routine maintenance done, and the technician diagnosed a furnace issue I had been having that could have been a bigger problem down the road. Service was quick, and I was very happy with the price.
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We called a tech to come take a look at the furnace because this is the unit the builder put into the house supplied by Tempco. They quoted my wife $85 and charged us nearly double that. Spoke to a less than helpful person in their billing department (after trying to contact them multiple times to resolve this issue) and was informed that it was nearly a "service call charge". No effort on Tempco side to remedy this situation at all. We will not be using them in the future. No receipt was given until I had to ask their billing department to provide one. The tech cleaned the flame sensor and used our supplied filter. Not worth the amount they charged us and terrible customer service. Any business that just takes a customer's card after quoting them one price and then charging a different amount and then make it fall back on the customer to play catch up with them is a terrible business model. Plenty of other HVAC services in the area that won't give us this problem and that we will be happy to give our business to. Not Tempco, they have lost that trust. I could not imagine in my line of work charging a customer more than what they were quoted without explanation and then expect the customer to beg for me to follow up. Unacceptable business practice and I will be going to BBB about this as well.
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Omar is very polite, courteous and knowledgeable. Happy to have him service our HVAC anytime.
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Leith is the absolute BEST and they have the greatest people!! Sean was out today to help with a blocked ducting problem and went above and beyond to fix it!! Thanks Sean!! Never use anyone else for HVAC!!!!
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Got a recommendation for Leith from a coworker and had a wonderful experience during some of the hottest summer days. Maybe biased because they found the leak and it was fixable! But Kristian did fantastic work and Leith was communicative throughout the process. I am a newer homeowner and I appreciated the transparentness and honesty of their work. Thank you Leith! Thank you Kristian!!!
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Excellent service. Prompt, thorough and reasonable prices. A well run family owned operation. Sean our technician was great. Would definitely recommend.
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Omar arrived on time expected. Diagnosed and repaired within a timely manner. Great service. Very happy to be warm again so quickly!
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As usual, Leith Heating and Cooling did an amazing job! I contacted them for the spring check-up on my air conditioning unit. The customer service team was awesome. They had appointments readily available.
Kristian is a phenomenal technician. He did a thorough inspection of the air conditioner and discussed everything he saw. He even gave me suggestions to think about to help keep the unit running well for years. Kristian is polite, knowledgeable, and provides excellent customer service.
Leith Heating is a great, trustworthy company and employs the best individuals! -
Esteban, Carl,Jake and everyone else we've delt with were outstanding. What a remarkable experience. On-time, very informative, well organized, and very pleasant people to work with.
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Amazing same-day service and professional and knowledgeable staff. We are new to the area and I am grateful we found Leith Heating and Cooling.
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I can’t say enough about Leith Heating and Cooling. Our old furnace from ‘97 was inconstantly igniting. I called up Leith early morning driving into work, Brian the owner answered the call and remembered me from a couple years back when I reached out for a quote to replace the old equipment. Within a couple hours a technician arrived and showed me the issues with the furnace.
At that time I decided to replace all the old furnace, AC and thermostat. Jake arrived to go over the previous quote and talk about new options available. By the following day everything has been installed and working like a champ!
The entire Leith Heating and Cooling Team has all been nice, courteous, on time, efficient ,throughly explained everything, from equipment choices, pricing, warranties, how they size the equipment , and what to expect for the installation. The installation team cleaned everything up like nothing happened. Again, can’t say enough about them all. Not easy to find these skills and qualities today.
So bottom line, if your in the market for a new HVAC system don’t hesitate to contact Leith Heating and Cooling, -
Last week Leith Heating and Cooling replaced a 25 yesr old Central AC / Forced Air Furnace with a new highly efficient gas furnace paired with an AC / Heat Pump - inverter combined unit. Leith won my business as they clearly listened to the requirements and worked with me to get to the right solution for a good price. My highest requirement was low noise for the AC unit (it's on a patio we like to have cals and do office work on). This nee AC/heat pump is so quiet we do not hear it running. Removal of the old system and installation of the new system was all done in one day. And they cleaned up the place at the end of day.
Kudos to Jake for his patience in going through the possible options during the sales cycle, and to Sean, Esteban, and Frankie for an excellent install.
I highly recommend Leith Heating and Cooling! -
This is the second time Esteban has performed seasonal service to my furnace and air conditioner. He is always on time, polite, and friendly. He explains in detail what he has done and what he notices with my older air conditioner. He also helped me with my carbon detector taking it down and determined it wasn't wasn't working. Thank you Esteban for going above and beyond!
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Omar came out to do maintenance on our furnace and air conditioner, including the humidifier. He was very professional. He left everything neat and clean. First time using Leith and was very pleased with the serviceman. Will use again.
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Carl, Frankie, and Kristian were wonderful. Once the system was installed, they explained everything and answered all questions that we had. I would highly recommend Leith Heating & Cooling!
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Sean and Carl did a great job with our boiler install. They were thorough and great to work with. I highly recommend Leith Heating & Cooling
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Leith H&C is an A+ company. Brian came out put together 3 quotes for AC and furnace replacement within my budget. They were here the next day and were so professional, polite and helpful. Did not leave until the work site was clean and working. Explaining everything before they left. Checking in day after to see if everything was working properly and I was happy.