Reviews of local pros in Fairview Heights, Illinois

Zane is awesome! Very professional and very quickly diagnosed and fixed the issue with our washer!

Owen was great. He knew the problem immediately, ordered the correct part, and returned to fix the LG range.

Been having problems with my refrigerator for almost 5 months. Had another service guy out yesterday he couldn't figure it out so he decided to put it off on me saying my electric outlet was reversed polarity and that was causing the problem because he couldn't figure it out. Had electrician check outlet and nothing was wrong with it. I'M NOT STUPID Sears is the worst company I have ever dealt with will never buy another GE appliance because they use Assureant for their service repair. They couldn't figure out the problem so they decided to put it off on m. They also have no customer service all done by AI so you can't even talk to a real person.

Not impressed. Could not repair. Sent me to GE with no real diagnosis. GE has been difficult to schedule with no help from Assurant. Repairman was OK. Process gets an F. Still no resolution. No discussion of costs or limits. Totally dissatisfied.

The appointment was rescheduled twice. When service was finally provided, the repair was not completed and my microwave remains inoperable.

The technician requested that my wife sign a damage waiver and responded unprofessionally when she asked for clarification, stating they would be paid regardless. Parts ordered under my warranty were removed from the home and we were told they belonged to the company.

Despite the repair not being completed, the company was paid by my warranty provider. We were left with a broken appliance and no resolution.

Mr. Appliance is very professional fast and reliable for all your needs. I accidentally broke my glass door to my oven and they came to my rescue. Ian was super friendly and helpful in replacing the glass oven door. I will be recommending Mr. Appliance to everyone because how wonderful this company is. If I could give them 10 stars on google I would. They are that good! Thank you, Mr. Appliance. They offer military discounts which is a huge plus.

We had a dishwasher issue. Getting the set up, part, and service was quick and relatively easy. Devan R was our technician and was polite, professional, and worked quickly. Great work, Devan!

The highest marks for Adam . Very impressive man . He was very professional and knew what to do . Was on time and got right to work .

Technician Devan R repaired my Maytag Pet Pro dryer. Great customer service, knowledgeable, and efficient! Took his time listening and answering any questions that I had.

Jason was prompt, skilled, knowledgeable, and efficient. He did a great job fixing my gas kitchen stove and refrigerator.

We’ve had Mr.Appliance come out a couple times for various repairs. They are very responsive, prompt and very quick with all repairs. We highly recommend them for all your repairs!

Eli was very professional and pleasant and friendly. He was thorough and explained everything. I.e. the repairs and findings.

I'd like too say Eli did great work on time got the issue fixed in good time id recommend them too friends and family...thank you Eli

The service technician was extremely professional. He quickly identified the issue and fixed it promptly. Really appreciated the quick and professional service. Thank you so much!

Anthony was a great employee very courteous very knowledgeable. He came the same day I called ordered parts within two days, came back and repaired it very pleasant and very pleased with the service.

The Mr. Appliance personnel were very friendly and thorough. Our serviceman, Eli, was prompt, extremely competent, knowledgeable, and friendly. I would recommend this company, and will use them again!

Excellent service from Devan R!
Couldn’t be happier with my dishwasher repair. Very professional, scheduled things quickly, repair took very little time. Overall I am very happy and would definitely recommend this place to everyone!

Brad was so incredibly friendly and was able to make me feel like I’m not a complete idiot when it had to be tempting. Lol. I genuinely enjoyed the experience.

Jason was amazing and professional. He came out initially and determined what was wrong and ordered the part needed. Jason came back put a few days later and replaced the part and cleaned the dryer lint out. Thanks again!

After I made a call to Mr.Appliance, the service guy was here within 15 minutes. He was friendly, answered all my questions and told me what he was doing step by step. He fixed the main problem with my washer, in a matter of minutes. Then, He went "Above & Beyond" his call of duty by checking out the suspension on my washer. He told me approximately how long it would last with the old one, as is, so I decided to have it replaced. He replaced the parts & checked how the washer ran with the new parts before finishing his job. Then I paid for the service. I would highly recommend Mr. Appliance to anyone needing service on their washer or dryer!!! I'm very pleased with their prompt response to my call & their service!!! Check them out!!! You'll be happy you did!!!

Very prompt and professional. Amazing communication and very transparent business. Would highly recommend for a quick and professional fix