Reviews of local pros in Hazel Crest, Illinois

4.4 based on 102 reviews Back to the listing
    5

    Mr. Bradford was top-notch. He showed up promptly, diagnosed the problem quickly, and had my heating system up and running in no time. The service provided was prompt, efficient, and thorough. I appreciated the honesty with which he explained the issue to me. His professionalism is to be commended, especially considering he worked on a Friday evening when my day ended in disaster – finding my house unbearably cold.

    5

    The technician, Randy, was great - super nice and knowledgeable. The one-hour Heat/Air service is a must-try, excellent value.

    5

    Dashon B. delivered outstanding service. He offered top-notch support and was thorough in his work, completing the task quickly and effectively. Highly recommended.

    5

    I tried multiple HVAC companies this morning before giving up on finding someone reliable. On my fourth attempt, I called One Hour Heating & Air Conditioning, who responded promptly. The owner arrived the same day to help me get my furnace working again, even though it was a short notice. He offered a competitive price and provided fast, expert assistance - exactly what I needed to get my warm home back up and running quickly.

    5

    This company exceeded my expectations. The service they provided was top-notch, including the return and supply vent, furnace, and dryer vent cleanings. Overall, I'm extremely satisfied with the quality of work and would highly recommend them to anyone in need of similar services.

    5

    Deshon kept his promises and did exactly as he said he'd do - no hassle at all, thanks for the service.

    5

    Terry is a top-notch technician who fixed the issue with my system in one go, identifying and resolving the problems during his single visit.

    3

    They showed up to clean my AC unit and check its age. The only downside is that they sent an invoice without explaining what the service included, which made it hard to understand what I'd been charged for.

    2

    The service we received from Ronald was lacking in customer service skills. As an industry veteran with 25 years of experience, it seemed like he needed a refresher course. My wife was home when Ronald showed up, and after an hour of diagnosis, he had to inform her that the furnace was in bad shape and needed to be replaced. He even called me personally to discuss the issue.

    When I spoke with the office, they couldn't provide much clarity on what exactly needed to be done, making it difficult to understand Ronald's initial assessment. The problem seemed to stem from a dirty filter that had been neglected for months. While the technician's experience was evident, his approach felt unprofessional. He simply stated that the furnace was in bad shape without offering any repair options.

    The only redeeming quality was the office calling me ahead of schedule with the appointment. However, this wasn't enough to make up for the subpar service we received from Ronald. I'm giving two stars because of this one positive aspect, but overall, the experience fell short of expectations.

    5

    We called on Monday after work for furnace servicing. DuShawn contacted us promptly, explained his initial stop before our call, and offered to see the issue himself within an hour of arrival. He arrived and got the furnace up and running again.

    We appreciate the professionalism, knowledge, and reliability shown throughout the process. The speedy response was particularly appreciated.

    5

    Valente from One Hour Heating showed up right on schedule and came across as very reliable. He explained exactly what he'd need to do and did it promptly. I'm glad I'll be calling him again for any future HVAC work.

    5

    Valente from One Hour Heating & Air did a fantastic job! He methodically completed his checklist, explaining each step as he went along and finished promptly. The service was efficient and effective, and I'll definitely be back for regular maintenance every six months. Great work, and thanks again - exceptional service from start to finish.

    5

    Jude Larose and his partner did a great job. They explained everything clearly and helped me feel at ease with the process.

    5

    They did an excellent job with great professionalism and speed. The technician arrived promptly and resolved the problem efficiently. The cost was reasonable. I'd definitely recommend this company for any home services needs.

    5

    Dashon fixed my broken heating system fast - thanks for showing up ASAP after it blew out! He did a great job, no fuss, was super professional, knew his stuff and didn't waste any time getting me back on track.

    5

    The technician showed up right on schedule, was courteous and respectful throughout, and used his equipment to identify the faulty boiler. He assessed its safety and created a report, informing us that replacement options would be presented. No attempt was made to fix the parts instead.

    5

    Terry and his team delivered excellent service. Extremely professional, courteous, and knowledgeable, they made a great impression. I'd highly recommend them for any future heating needs.

    5

    Valente was knowledgeable, professional, and arrived on time for our appointment. He thoroughly explained the necessary replacements for my furnace, showed me the parts that were replaced, and got my home warmed up quickly with no issues. His work was reliable and efficient. I highly recommend this company due to Valente's excellent service.

    5

    Patrick was incredibly helpful and I'd highly recommend him without hesitation.

    5

    Great job on customer service - they showed up at my place with a professional attitude. The technician was polite and explained what they were doing before getting started. Efficient and thorough, I'll definitely use them again for my yearly vent cleaning needs.

    5

    Valente the Technician came across as approachable and well-informed. His explanations about maintaining the furnace were clear. I appreciate his willingness to address my queries. Overall, One Hour Heating and Air Conditioning seems like a reliable option for furnace maintenance.