Reviews of local pros in Hazel Crest, Illinois

Great job from the team at this home services business. They sent a reliable technician who arrived promptly, updated me on progress, was friendly and knowledgeable, and worked according to my schedule.

The service was prompt and effective during a severe cold snap in Chicago. A technician arrived quickly to address the issue with my furnace. The work was done efficiently, and I'm grateful for the reliable service, which got my heating back up and running.

This company exceeded my expectations in every way. The initial call was answered promptly and professionally, with a friendly and helpful representative who efficiently scheduled the repair for just two hours after my 2pm call. The technician, Dashon, arrived on time and resolved the issue quickly and effectively, leaving me extremely satisfied with the price as well.

I had a great experience with 1hr Heating and Air, especially considering my unique situation with a special needs child at home. The technician was understanding and accommodating, making me feel valued as a customer. They stuck to the agreed-upon price for air conditioning repair, which I appreciated. Their professionalism left a positive impression – thanks again!

The technician showed good professionalism and expertise. We're satisfied with the service.

Our technician showed up on time and got straight to work. He clearly outlined the issue and what it would cost, no small print or extras tacked on. He was polite but didn't waste my time with unnecessary details. When I decided not to proceed with the job at that moment, he made it clear they'd be happy to come back and help when I was ready, without any fuss. The service was solid, from start to finish.

I'm thoroughly satisfied with the service provided by Hour Heating. The technician was courteous and explained every step of the repair process in detail. Initially, we received quotes from three other companies indicating that our furnace needed to be replaced, but this heating specialist resolved the issue within an hour. Diagnostic work was completed in under 20 minutes. He methodically tested various components before finalizing the fix. Impressed by their efficiency and expertise, I've committed to a yearly maintenance program for my heating and air conditioning systems.

I booked a cleaning and maintenance service but the night before the appointment, a motor failed, leaving me without heating. When I notified Dashon, the owner, he promptly sent a technician to fix the issue. Despite the initial setback, Dashon's customer service was exceptional - compassionate and professional. His swift response and attention to my problem turned a potentially disastrous situation into a positive experience. I'll definitely recommend One Hour Hearing & Cooling to others and will continue to use their services.

I recently had them install a new heating system at my place, and I'm thoroughly impressed with the outcome. The team showed up on time, were courteous and expertly knowledgeable. They took the time to walk me through the entire process and answered all my queries patiently. The installation was hassle-free, and they left my space spotless afterwards. My business is now warm and welcoming ahead of winter's chill - I'd definitely recommend them for heating services.

I hired One Hour Heating for a dryer installation and was satisfied with their service. They arrived on time and offered fair prices. The technician, Dashon, was knowledgeable and spotted a potential fire hazard from the previous attempt. His supervisor was friendly, professional, and polite. Overall, I'd definitely recommend them to anyone.

Dennis did a great job - he identified the issue fast and returned promptly to fix it the following day.

Called One Hour Heating to replace the pipe heating tape under my home, but they only fixed the dryer duct hose issue I mentioned to the technician. The payment was processed, and when I checked the invoice, it didn't mention replacing the tape at all. Pipe heating tape is a crucial electrical device that keeps water pipes from freezing - it plugs into an outlet and has a thermostat that activates when needed. I'm still waiting for the missing part to be fixed.

Patrick was knowledgeable and explained complex concepts clearly. His professionalism and positive demeanor made the experience seamless and appreciated.

Dennis V provided top-notch service with lightning-fast response times during Chicago's brutal winter. Highly recommended for any heating or cooling issue.

I was impressed with the free estimate I got for my home services needs. The technician showed up on schedule, was courteous and very competent. I'm looking forward to future work with this company.

I had a faulty furnace that kept turning off, so they sent someone over to diagnose the issue. They told me I needed a replacement flame sensor - but it ended up being ridiculously expensive at $343 for something that should only cost $20. Despite the high price, they left and didn't fix the problem. When they returned, they said another part was needed - this time a high-low pressure switch quoted at $1200. They claimed to order the part and contact me, but I got a second opinion from someone else who figured out the real issue: my thermostat's face plate just needed charging with a micro USB charger. Now the furnace is working again. Meanwhile, their customer service has been abysmal - I tried to reach out to management at One Hour Heating & Air and haven't heard back, which only adds to my frustration and loss of trust in this company.

One hour heating and air conditioning gets it right with same-day service. Technician Dennis delivered top-notch work, keeping the job going until the furnace kicked in. He exceeded expectations by ensuring everything ran smoothly afterwards.

I'm extremely dissatisfied with this company, starting from an initial positive interaction with Dan, who called to let me know they'd still arrive despite being late. However, subsequent experiences have left me questioning their credibility.

After purchasing a new furnace, I lost money on it, and the technician has been repeatedly pushing back scheduled appointments, citing unavailability due to being "really busy." This pattern of behavior has become increasingly frustrating. A few weeks ago, Dan promised to follow up with a call to reschedule, but he never did.

I recently sent him a text inquiring about canceling service with another company and was met with complete indifference. The lack of response or courtesy is appalling. I would strongly advise against hiring this technician – he's skilled at making excuses without delivering results.