HVAC reviews in Joliet, Illinois

My furnace, that I purchased from Johansen & Anderson, is still new but I want to maintain it to keep it running in top shape.
Evan was my Technician. He was a very polite young man. My furnace is in a "room" outside. It was foggy and drizzling, but for once is was a very mild 51°. Evan cleaned and checked every component, and made sure the settings were still set correctly. He also checked for any gas leaks (there were none). I always worry about that, because I live in a Condo built 1978.
My parents always called Johansen & Anderson for their furnace/AC maintenance. So, I'm following my father's advice, quote "Go with them, they know what they're doing and you can trust them. Others may be a little less expensive, but it's because they don't do quality inspections and work, and that'll cost you MORE in the long-run." Thanks for the great advice Dad ❤️
Thank you Johansen & Anderson and Evan.
Oh...just so you know...I was NOT compensated or sponsored in any way for this review. Every word of it is truth!

5 star experience. Needed an inducer fan to replace the rattling one preventing the furnace from operating. I didn't realize local parts stores were wholesale only. Not a problem but it was -10 F and I needed heat for my family. I was recommended to try J and A as that they sell parts direct. Walked in thinking I would get a run-around since it was a busy weekend and day, but Dennis and Joe were very helpful. They heard me out, I showed them the part and they had it ready in a few hours. This is the second time my family relied on Johansen. Both their service call repair quality and customer service has always been helpful, reasonable and respectful. We are a family customer for life.

My home is not in their normal service area. They were able to get to me within 2 hours of my call. They finished the repair in a timely manner. I had two technicians in my home. They were polite and personable.

Our a/c went out at 2am on July 4th. Our usual place no longer does 24/7 service. We called around. Waited for call backs. One place wouldn't come out until Saturday. I remembered the J&A jingle from WJOL and we gave them a call. The guy called back within 5 minutes and they were out at 11am and took care of the problem. Very happy with the service.

A Great Company ! The installation went very well .The three Men were. Amazing , They did a Beautiful Job and and. Explained everything as they went along,Explained to. Husband and I how too , what too and all Matience , and made sure it was all up and running ! I had Heat. After almost two weeks of being Cold ! Thank You, Johnson Anderson 😊

I received 3 quotes for replacement of my furnace. Their quote was very competitive and they were able to complete the job before others. The 2 employees that installed the unit were friendly and professional. Ductwork modifications were needed and the work that was done looks top notch. Highly recommended if you need HVAC work done.

Today was another 5⭐️ furnace check up experience with a Johansen & Anderson HVAC technician. Every tech has done an outstanding job and they’ve all been very polite plus on top of cleaning up. My first experience with this company was in 2019. From the sale, installation, and the cleaning they’ve been absolutely awesome!! They’ve been around forever and it’s a no brainer why.

Thanks for doing what you do Johansen & Anderson!

Excellent ! Workers where the best workmen ship I say enough the job was well DONE !!! I had central air& furnace great job and a great price !!! Thank you so much!!!

Thank you Johanson and Anderson for the great customer service I have received. When I called, you immediately came to diagnose the problem. Not only did you send a technician, the manager came as well. I am so glad I chose your company. Great customer service!
Valerie ARDAUGH

I had just purchased my home 5 days earlier when my furnace stopped working and, of course, it was a Saturday....freezing cold. I called my "old" furnace company and was told there was no one available. It was 48 degrees in my brand new "used" home. I contacted Johansen and Anderson and within 10 minutes I was contacted by their technician and 30 minutes later he was here. Long story short, I did need a new furnace, but I have never been treated so well by everyone on their entire staff. What was an unfortunate case, turned out well. I would not hesitate to recommend Johansen and Anderson. They did an excellent job!

Johansen & Anderson were wonderful to work with. They came out and gave us an Estimate. The staff was very kind and knowledgeable and answered all of our questions. They put plastic down the stairs and carpets to keep everything clean. The air conditioning is really quiet works great! I would definitely recommend! Thank you Tony, Sean, and Joe!

I rarely leave reviews, but my experience with this HVAC company was frustrating from start to finish. They showed up late to the appointment, didn’t communicate the delay, and once they finally arrived, the technician seemed rushed and uninterested in actually diagnosing the problem.

They “fixed” my AC, but it stopped working again the same night. When I called back to get help, I was put on hold multiple times and told the earliest they could return was several days later—even though I had just paid for the repair. No sense of urgency, no apologies, nothing.

To make things worse, the final bill was higher than the quote I was given, with extra fees that weren’t explained upfront. I ended up going to a different company who solved the issue in one visit.

I wouldn’t recommend this company based on my experience. Poor communication, low-quality service, and unclear pricing.

Had an issue with my furnace! The company sent someone out super early to look at it. Found the issue in seconds, then gave me a quote to fix it. Very courteous and professional technician! Will definitely use them for my future cooling and heating issues!

Cleaned up my boiler and got it running great again. Honestly and a great price.

Nice people, good products, quality work

The best heating and cooling service in Joliet. Thanks Todd. They are fast and always available

I called these guys for the company I work for and he was out here in less than 2 hours and got the AC running in about 20 minutes. These guys are awesome!

Fast, same day service by Todd. Great local company!

I called their number, the guy who answered seamed like he just woke up its so hard to understand what he is saying at 2pm. We set an appointment at 800am to 900am. And he was a no show, didn't even bother to call back...

Wow! Coldest Christmas weekend and my furnace went out. Thank you Rite guys for coming out so fast and taking care of everything. Will definitely use them again!!

This is a small, family owned operation. They have done many small fixes to keep my 1991 furnace and air conditioner running like new. They never tried to upsell me, and the bills for service are always fair. The biggest recommendation I can give, is when my Grandmas air conditioner went out she called someone from the yellow pages, they told her she needed a bunch of electric work done on top of a new air conditioner. Since I am a electrician by trade I went over to look and immediately knew something was fishy, nothing was wrong with her electric. I gave her Rite Guys number and within 48 hours she had a brand new air conditioner, and two years later it's still blowing cold air and she hasn't had any problems.