HVAC reviews in Joliet, Illinois

I bought my home in Kendall Ridge about 20 years ago and have dealt with Lockwood since then I have used them for semi-annual maintenance and any needed repair work and my AC and furnace have lasted 19 years. I have recently chosen to have Lockwood replace my AC and Furnace and I Confident they will do the same great job for me. I am a huge supporter of local business and Lockwood is a great one. Very highly recommended by a very loyal and supportive customer.

Lockwood Furnace Company installed a furnace and air conditioner at my home. They were able to complete the install in one day and did an excellent job. The technicians, Doug and Mike, were very knowledgeable and dedicated to their jobs. They took pride in their work and thoughtfully answered all of my questions. I highly recommend Lockwood Furnace Company for your HVAC needs!

Excellent, knowledgeable and professional service performed by our technician Terrance today. Lockwood is A+ for customer service! We highly recommend Lockwood Furnace Company for your furnace and air conditioner needs.

Called Lockwood for furnace repairs a couple years ago. Repairs were made and furnace has worked great since. We were told we should consider replacing the unit because it was no longer made and parts were hard to get. We called them back for the estimate when we were ready to replace the furnace. We did not get any other estimates because of previous experience with them. Had the work done a couple weeks ago and as with the repairs, everyone was polite, professional, and work was done in a neat and timely manner. Would definitely recommend Lockwood Furnace.

From start to finish the Lockwood furnace team were fantastic. They were very knowledgeable and did a fantastic job retrofitting our new HVAC system. Shout out to Andy and Zach! These guys are pros. My wife and I couldn't be happier, highly recommend.

Lockwood Furnace did an excellent job. The installer's had a long day. I got furnace an air conditioner installed. They had to replace 30 years old equipment. They had to do some fabrication with the duck work. AND REPLACE ALOT OF ELECTRIC. THANKS GUYS . YOUR THE BEST.

I will say this I have been a loyal customer with Lockwood since the building of my home in 2004 and I will continue being such because of technicians like Matt who visited me on 6/23/23. He provided me with so much information regarding our current air conditioning unit that i am considering replacing both the furnace and air conditioning units. He was extremely professional and friendly and explained to me everything he was doing and how to get my units replaced. I really enjoyed his visit. I told him that all the information he provided he sold me on looking at getting my units replaced immediately. Thanks for sending him to my home what a really nice young man.

What a great experience we had with Lockwood furnace. From our initial visit for quote to our install everyone single person was professional and pleasant. Communication was on point throughout the process. We can’t say enough good things about technicians Andy and Zach. Such a wonderful thing to have friendly, knowledgable, and respectful individuals work in our home. Thank you all!

We've trusted Lockwood for 20 years since moving in our home. Always honest and trustworthy. We recently were in a dilemma where our furnace and water heater needed replacing immediately around Christmas. They gave us a great deal and replaced our central air unit as well. Explained the financing easily. When they came to do the job I couldn't ask for any nicer guys, who did a wonderful job installing everything. I highly recommend Lockwood Furnace Company totally! Thank you for a great experience overall. You guys rock!!!

Bob helped us with an estimate of what it would cost to replace our current air conditioning/furnace system, and was very patient and helpful in answering questions about compatibility and the change in refrigerants that's coming. Jeff came out and cleaned our furnace and really put in the extra effort in explaining exactly what he was doing as well as answering questions about how much longer our system could realistically be expected to last. Lockwood Furnace is an old school business that understands that the experience and professionalism of their technicians is the lifeblood of the business, and it really shows.

Terrance did an outstanding job working on our air conditioners/furnaces. He was thorough, professional and a hard worker. Lockwood Furnace is fortunate to have him as their employee.

Our 55 year-old furnace quit recently during the coldest weather so far this winter. We reached out to Lockwood for a replacement furnace and AC. Their installation manager came out and we Received an estimate the same day. Their lead installer, Andy and his helper were very courteous and professional. They exceeded all expectations for this project, including overcoming additional challenges, discovered once the Old furnace was removed. They even removed the old 4’x4’x6” reinforced concrete pad from the old AC condenser. That weighed over 300 pounds. We cannot say enough about the quality of the work provided for this project. We highly recommend Lockwood for any HVAC needs!

I love having business with Lockwood Furnace Company. I have done my research and I’m happy about their prices, quality, and the technicians they have. Andy and Terrance were so great and knew exactly what they were doing and would really ask for them specifically if I need the same service again. Thanks so much!!

Great company! They installed my new furnace and ac in a timely matter and a grear price. So glad we went with Lockwood!

From start to finish Lockwood did an amazing job. The installers Doug and Mike had everything installed in a timely manner. Couldn’t have been happier. Thank you Lockwood, I would definitely recommend

Amazing service! Highly recommend! Tricia was such a delight to speak with on the phone and answered all my questions. Bob came out and gave us a thorough explanation of what he thought was best for our situation. Within 3 days Andy and Zach came out and installed our brand new furnace and air conditioner. Lockwood made this whole process hassle free and quick! I would highly recommend!! Thanks for all your help !

On the week of 2/9/26, men from Lockwood Furnace re-did my two boilers. Andy and Zack, under the direction of Bob, did a superb job!!!

This company is amazing. Very courteous, professional and helpful all the time they installed a new furnace for me and the installer went out of his way to make sure everything was working properly. I recommend this company to anyone and everyone.

Doug and Will did a great job installing our new air conditioning system with a ductless mini split. They were professional and efficient. Doug installed our first air conditioner many years ago. Even our dogs loved them! We are looking forward to cooler temps in our upper split level without freezing in the lower levels. We should have done this years ago!

Thank you to Bob Swanson, Doug Price, Mike Plada, and Matt our technician! We decided to replace our old (35 yr+) AC and Furnace units in June 2023. Lockwood was recommended by my neighbor, and I am glad we chose them. Our free estimate was easy to schedule, and Bob came out to go over all options needed for our home. During the 2-day installation Doug and Mike explained every step of the way what was going to be done during the process and after installation walked through our new systems answering all our questions. About a month later the AC unit was running extremely loud outside. We made a service call and Matt the technician came out the same day. Immediately upon hearing the unit he identified it was the contactor due to a bad coil and spring. He explained the cause and what needed to be done and fixed within minutes.

From start to finish everyone was personable and professional. Thank you!

Had new Hvac system installed recently. Andy and Zach did a great job. They exceeded expectations in every aspect of the 2 day install. Timely arrival, kept everything neat and clean and even corrected some previous work so the new system could be as efficient as possible. I would highly recommend to anyone looking for a new system, at an excellent price, and outstanding installation techs. With people like Andy and Zach and sales manager Bob, you would never regret working with Lockwood.