Reviews of local pros in Lockport, Illinois

So glad we used them. They were very prompt, courteous, and very reasonably price. Totally upfront with the cost, unlike many companies who say “we have to get into it first”. They fixed our issue quickly, and didn’t make a mess. Totally recommend them.

Live review: Currently Chris and Conner have been at my house all day (6 hours or so at this point) to replace my HVAC system, furnace and AC. The previous install was horrid, even my eyes could see that much. They are going above and beyond. They've had to leave to the hardware store to get raw materials that you don't normally need (plyboard that they happily cut and caulked to prevent leaks) and to machine some odd shaped duct work at their shop.

Brian was the one whom inspected the system and saw many of the faults that I saw. He too was top notch.

Dawn has been amazing in helping me schedule all of these appointments and getting me service quickly. Even taking time out of her Sunday to find away to get me service the Monday as Brian and I discussed.

I am so far blown away by this company.

Update: They stayed late till the job was done and were completely friendly. Their boss Jason stopped by at the end to check on his guys and make they were okay. A+ Class act. I would recommend these guys to anyone who asks.

Found myself in a jam with a newborn at home and the hot weather approaching. Reached out to Update and they were able to send out a technician the very next morning. We were able to agree on terms and my new unit was installed that same day. Couldn’t be more satisfied with their service and staff. They’re reasonable and pleasant to do business with. Will ONLY use Update for my household repair needs going forward.

Fine people.

Great family ran business

Great experience. Quality work!

Good customer service, fair prices

Excellent service, would highly recommend them.

Fast and professional. Great service. Reasonabl pricing.

The best for boilers!!!

Frank is a honest professional. Definitely call him for any heating and cooling issues.

Working with Frank is always a very good experience. Professional, responsive, good communication and pleasant.

They are the best heating and air conditioning business around. They are very dependable and have been using them for years. Very reasonably priced.

My boiler motor was having an oil problem on a holiday weekend...I called Bentley and Frank explained to me... a simple fix I could do to fix it...he guided me by phone and cell pictures and it worked...What a Life Saver !!! Thank You..... Frank

I was out of state when my Furnace went out. I called Bentley and had my daughter meet them at my house to Let them in. They were there after just a few hours of me calling them and Had it up and running right away

Coldest day of the year. My furnace is back up and running! Great people to do business with!

Super fast service (THANK YOU for coming out same day - I would hate to think what tomorrow would be like with no A/C). Price was more than reasonable. I wouldn't hesitate to recommend them or hire them again.

So I called a guy..he came..he say there is no way...(emphasis on the word no) he could get the part in time to get my heat moving back today... unacceptable as I have 3 kids...I call someone else..SAME THING....
I call BENTLEY and this dude came over...NOT ONLY WITH A NEW PART...HE FIXED THE OLD ONE TO SAVE ME MONEY WHEN I HE DIDNT EVEN HAVE TO...I am blown away..fast reliable and so affordable...if you see this guy and pass him up for the next guy. You and your money will soon part ways...FOOL!!! THANK YOU BENTLEY HEATING!!!

AC Capacitor took a dump. Bentley came out two hours after closing time. Fixed it real quick and showed me some easy maintenance tricks. Thanks a bunch. Stay cool.

Frank offered to come by and take a look at my AC which had quit over the weekend. Did a simple test and switched out the capacitor and we were back in business!

Compare that to crook that came over earlier who said I needed to spend over $7k on a new AC unit, which was double the price anyone else was estimating! Stay away from Four Seasons! Go with Bentley!

Came out on Christmas Day at 11 am to troubleshoot my furnace during a severe winter storm! Temps have been below zero recently, and my furnace gave out over night. I woke up to my house at 48F! On Christmas Day! So grateful to this company for helping me while I was struggling! Thank you a million times! Highly recommend!!!