Home Services reviews in Naperville, Illinois

Sarah was fantastic getting rid of the large hornets nest and very knowledgeable!!!

I signed up for service in Nov of 2024. I have had nothing but problems with their billing system, the technicians disregarding what I am having trouble with even though it has been pointed out. Latest was May service, showed them wasps, carpenter bees and ants. Nothing was done and after I discovered several bore holes and stung by wasps twice, it took 1 month to get them out for a respray. 5 Days ago they finally showed up and I discovered a rodent bait trap, with bait in it, left open in an area my dogs have access to. Couldn't recommend these clowns if it was a free service

I'm very pleased with their service. The technician was very personable and informed and willing to do everything asked of him.

The technician that came out was personable, very pleasant and friendly. He took care of everything in a timely manner and explained as he went along. Considering why he was there, it was a good experience and I highly recommend them and him.

I’ve been with Greenix for 4 1/2 years. We had an incident on Saturday where a few wasps had gotten inside our house, and sure enough there was a nest in the attic. We have two young children at home. Called for emergency service and couldn’t get ahold of anyone (called between the hours of 830-1030). Online it shows both 24/7 operating hours as well as hours between 8-7 on the weekends. Wound up having to call Orkin and they had someone out within two hours. Greenix won’t do anything as our contracts just renewed. How disappointing!

I'm so far I just had them for one day so we will see how the rest of the month goes and the rest of the year I will keep you guys posted

I am thoroughly impressed by this company. I had used a few companies like Orkin and eco shield before and was a bit skeptical when their sales person, Simon, came to my door telling me their service was better. I decided to give them a shot, it’s been almost a year now and I’ve seen a dramatic difference in the companies. They are much more professional and timely, we don’t have anymore ants, wasps, mosquitos, or mice, and they return promptly if I want anything extra done around my home. 10 stars!

We had good experiences so far with Greenix. Jadyn was very thorough and professional. He checked in before coming over, and offered suggestions when he left.

We had a great first experience using Greenix to help us with our yearly spring ant problem. I filled out their form online on a Sunday and heard back within an hour or so and had an appointment scheduled for the following day! Our service tech Anthony arrived within the time frame given and was very helpful and knowledgeable. Looking forward to our first year with them in the hopes they help us get rid of these ants!

We have nothing to say except positive feedback. Brian (technician) came out to help with a Bee problem (not Honey or Bumble) . Brian explained what was going to happen and went about digging around a BoxWood to locate the nest. More than an hour later the nest was finally found. A lot of effort went into the process. Brian then applied necessary application for having bees leave nest. It will take a few days for Bees to settle down and finally move on. While the process is not completed until Bees are gone we are impressed with Brian’s work ethic and attention to resolving our problem. Could not ask for a better customer experience. Thanks Brian!

The top priority at Greenix is hustling you into expensive subscriptions to maximize revenue. They may or may not also solve your problem, but that's a secondary concern.

Shea, the service provider, was very pleasant, personable, and professional. He listened to my comments and observations and then made recommendation for treatment. Added an additional bait trap for the vole issue. Should be effective.

Luis was fantastic - he braved the two yellow jacket nests, sprayed the entire perimeter, put ant granules down in several areas and even took out the cobwebs on the first level. Top notch service and would highly recommend!

Luis from Greenix was on time, polite and so knowledgeable! He showed me possible places of entry for the rodents and gave me solutions to rectify them. He was so kind. He also sent me pictures to reference the locations. Great job Luis!

I am extremely disappointed with Greenix Pest Control. This is the second time they have come out and completely failed to do the job.

They promised to call or text before the visit—they didn’t. They claimed they rang the doorbell—they didn’t. Most shockingly, they falsely stated that they spoke with me, completed both indoor and outdoor service, which absolutely did not happen.

For the outdoor treatment they claimed was done, none of the patio furniture or cushions were moved, which would have been necessary to properly treat the area. No photos, no proof, no evidence of any work completed.

To make matters worse, we are now locked into a contract, but they are not providing the services they are billing for and claiming were done. This feels deceptive and unprofessional. I regret signing up with Greenix and would strongly caution others to avoid them based on this experience.

Terribly unprofessional so far in my service with them.

As an edit they did call me and reach out asking how they can fix it. They attempted to do a reservice and then failed to show up they continue to fail even the most basic of expectations.

Took the time to hear us put and to analyze the property, technician was super respectful and knowledgeable. Appreciate them helping keep critters out of our home!

Had a year-long contract to help me rid my yard of voles. Their bait stations worked well, and they tended to them properly. NO MORE VOLES :)

They deserve a 0 star. The sales person signed me up saying that even if my lease is over, I can cancel early since I am moving. When I called they charged me an early termination fee and was rude and hung up on me as I explained what I was told. Their service was not great either. The staff performing the task were kind but it did not get rid of the bugs. I would still use their services if their customer care was kind and stayed true their words.

I would give this company negative stars if I could on here. I've never left a bad review before on Google so this is a first.
To start, we hired on as to take care of ticks and mosquitoes. With an initial fee of $299. After the first two treatments we had to call back because it almost seems as if the mosquitoe presence had worsened after they sprayed. They did come back out to respray once and still no change. Most recently I called in September 1st to try to cancel the service since the mosquitoes have gotten worse if anything. Their reply was first to say that they would send a "better" technician to come spray more in depth. So what kind of service was I recieving prior? A "subpar" technician? Then to add on they ended the call or I should say the call was "dropped" then they texted saying if we want to cancel is would be $299. And that i couldn't get out of the contract, even though the service has been horrible in every way. Overall product, customer service, and also the fact that they wont let someone cancel a product that we have told them hasn't worked consistently for over 3 months. Not to mention the presence of ticks were still relevant. I hope somehow someway that they can do something to make their company more customer friendly and actually listen to the people that support their business to stay open. Sorry for the long review. I would highly recommend you look elsewhere before signing into a place with these values.

Melanie was thorough, communicated everything she did and so kind. Best service I have ever had from Greenix.