Reviews of local pros in Plainfield, Illinois

I would highly recommend this company. Corey goes above and beyond to help. He is very honest and not just trying to scam people like other companies do. I had an AC emergency on a Sunday and he was over within an hour after I called him.

Corey is the most honest person to call when it comes to maintaining your heating and cooling system. He explained everything you need to know and charged you with a fair price. That is why I always call him everytime when there's an issue with our unit. Highly recommended! 👍

Arthur did an outstanding job fixing my furnace system. He educated me on the issue and make sure we had heat before the end of the night.

Great company. Everyone were very polite and responded in a timely manner. Arthur was great! He arrived on time, was very professional and answered all of our questions. I would definitely recommend this company.

Anthony & Tyler were amazing and very professional.

Anthony was excellent. He showed me exactly what the issue was and what was needed to resolve the issue. Very friendly. Eagle Air also kept me informed on when they were arriving. No issues with Eagle Air.

This company is great. All their employees are complete professional. Let you know when are arriving with phone calls & texts messages. I highly recommend them.

Anthony did great giving us a thorough explanation on everything that was a problem and what to expect

Tyler and Anthony did a great job and everything went smoothly.

Horrible experience. Came out to our home 3-4 times as our upstairs ac unit was not cooling, and each time they did one thing quickly and said the problem was fixed and left. I don't understand why they just don't take the time to do the job properly in one go. Waste of our time and their time. This most recent time, the technicians called the boss "Tony" to double check something and I overheard "Tony" talking about our family in a vulgar, disrespectful, and unprofessional manner. I am one to support local businesses, but I would strongly avoid this place.

Arthur and Anthony came out for a AC cleaning and a small repair. They were very professional and knowledgeable, answered all my questions and provided tips to keep my HVAC running efficiently. Definitely would recommend.

Tony and his team are always responsive and professional in their diagnosis and repairs of our furnace and air conditioner. Their charges are fair and their work in guaranteed. I highly recommend Eagle Air!

The worst service ever, no integrity, not honest, try to sell you services for extra money, very rude. They came to my house after a service request to my warranty company. Instead of fixing the issue as supposed to, they did a temporary fix and told my tenant that it will break down again soon, and they turned the tenant against me. I called them to ask why they did not fix the unit for permanent fix if they diagnosed the issue, or if the unit is in extremely poor condition as they wrote on the invoice for the tenant, they would request a replacement though. They were very rude and disrespectful on the phone. I called a recall for the service per the tenant request, instead of being professional and return back a detailed report to the warranty company as we have requested, they said it's been fixed for good and working and nothing wrong with the unit just needed cleaning. We have the statement on their invoice saying that unit is in extremely poor condition and will break down again. But they acted with no integrity, they just turned my tenant against me and lied to the warranty company when we requested the opinion they put on their invoice. And if they will respond to this rating saying after we talked to the owner, you should know first hand they are lying because I am not gonna answer their phone call anyway.

I would strongly discourage the use of this company.   Extremely dishonest and argumentative.

We called rhem for an annual service/cleaning.  They sent a tech who claimed that the Run Capacitor was malfunctioning and recommended that we have our waranty company put in a claim for the repair, since it is a $300 part.  We said we would.  He also claimed to have cleaned the unit thoroughly.

We then  called our Waranty Company.   They sent out a different company that we had called out previously.  This tech was straight forward and showed us everything before he even thought of doing  anything.  He advised us that the Run Capacitor was NOT malfunctioning and that the unit had NOT BEEN CLEANED.  we were shocked at how filthy it was.  The previous tech did absolutely nothing and charged us for it.

Then when I called to speak to the manager(Tony).. he was very hostile and argumentative.   He refused to offer any attempt to rectify the situation.

Poor service. Did not fix problem with gas furnace originally, then offered to come back 4 days later when my area was experiencing sub-freezing temperatures during that time and I had a toddler in house. Took forever to get through to someone (they put on answering service after 5pm, and no one contacted me after that, despite an expedited request put in by my home warranty service), who was rude and insulting to me. Choose someone else.

Our home was covered by American home shield (AHS). When our 21 year old ac suddenly went out I was skeptical about the process and the reviews of eagle air didn’t seem encouraging. So I went out and got quotes to replace the entire ac and furnace system. After 5 eye-gouging quotes, I decided to pay the $100 fee to use AHS/eagle air.

Brandon from eagle air showed up. He immediately knew what was wrong and fixed it in 15 minutes - it was a blown capacitor on the condenser. After fixing the issue he went on to check the health of the other systems. Very professional and experienced. I have no idea what the other reviews are about…maybe the negative reviews are for AHS process instead.

Do not use this company! My mom's home warranty company referred this company to come in and do work. They are ruining her equipment and causing future problems on purpose! And I am not assuming this, my husband RUNS and HVAC company in the area and called to speak with the owner. He TOLD my husband his plans to mess with her furnace and when my husband told the owner what he does for a living and was asking questions about WHY he would do something like he described all he said was for my husband's company to go in and do it then. It doesn't matter that the home warranty is for Eagle Air. Also, there is a very big possibility that the heat exchanger is cracked and causing carbon monoxide to leak into her home and the owner said he refuses to check it. DO NOT use them!! Now we are back to square one and fighting with the home warranty people for a new company that isn't going to endanger others.

I've had Tony & his company out a few times through our home warranty. Everyone there has been professional & found and fixed the problem efficiently. I like that it is the same guys and feel as if they know our family. I would definitely recommend this company!

My furnace was down due to a faulty blower motor. I called ahs and they assigned Eagle Air Inc. They were quick to schedule and kept me very informed. Tech Anthony came out, diag the problem, and within an hour he was done and my furnace is blowing strong with no noises. Great job and thank you for what you do!

Tony from Eagle Air is great. He listened to our concerns and investigated the equipment with impressive diligence. He was very thorough with his explanations of the problems and solution options. We have owned 7 homes throughout the years. Our experience with Tony at Eagle Air has been the best so far.

Stay away from this trash company. The problem with my cooling system was that it would not go below 80 degress in my house and would work very hard just to get to 80. The first time the technician came out he said it was my capacitor. I had done some research before having the tech come out and knew that the main function of the capacitor is to start and keep the AC unit running. I had zero problems with my unit starting and staying on which is why I have no idea why he swapped out the part but I gave him the benefit of the doubt. I asked him if my freon level was low and told me the freon was perfect. Swapping the capacitor did not improve anything so he came out a second time. This time he told me that my freon was low by at least one pound. I asked him why he told me that my freon level was perfect the first time he came and he couldn't answer me. He charged me $100 for the pound of freon and helped my AC get down to 78 degrees for about a day. After that my AC was at the same status as before. The tech came out a 3rd time and said that there was a design flaw because I only had 5 intakes for the 11 vents. I asked him why he did not do a full system test to tell me this the first time he came and again he just had a stupid look on his face that could not answer me. I strongly believe that it is not a design flaw because the house is only 30 years old and the prior year my cooling system worked perfectly. I am currently in the process of getting my $100 refund and working with my home warranty to send a different company. It is very obvious that this company deserves the horrible rating that it has. What this company is doing is criminal and should not be in business.