Reviews of local pros in Plainfield, Illinois

4.6 based on 2357 reviews Back to the listing
    5

    A great caring group of professional people. They did a great job of cleanup and took the time to explain the entire process. I could not have found a better company to work with.

    5

    Servpro is a very reputable and great company! Kelly and Jayme are wonderful and very helpful. Servpro works hard to get the job done!

    5

    They were professional, on time, and did a great job of getting our basement cleaned up after our sump backed up. Would highly recommend.

    5

    ServPro of Plainfield has come to my rescue a couple of times. They cleaned up 2 separate water leaks, one with extreme water damage. They worked quickly and without upsetting my schedule. I have since referred them to my friends and will continue to do so.

    5

    This Franchise is the best I’ve seen for restoration work and clean up, they get the job done! Very professional and punctual.

    5

    This crew was amazing when I met them and their job is one of a kind. Robert I believe was one of the names, gentleman was amazing and couldn’t have asked for better!

    5

    My family has used this company multiple times throughout the years and hands down. Best quality service you can get. Extremely fast and reliable. I recommend to everybody.

    5

    I have known the owners for many years now. They are the BEST when it comes to describing their qualities of Character, Dignity, Loyalty, Trust and Pillars of the community.
    You can depend on them to get the job finished as efficiently as possible every time!

    5

    We were having an excessive amount of humidity in a building that was under construction. We made a phone call to Servpro and within a couple of hours, the folks at Servpro were onsite with their heavy duty dehumidifiers. Their expertise and products worked exceptionally well in mitigating our humidity problem.

    5

    My basement recently flooded and we needed to act quickly to avoid any further issues (mold, further damage). Dave, Joe, and his team responded quickly and provided a quote that was much lower than other restoration companies. They provided a detailed quote immediately after coming out and started the work the day after. I highly recommend using Servpro in Plainfield.

    5

    Thanks from all of us at Axe Factor Throwing. All of you were tons of fun and very friendly and very generous. We couldn’t have asked for a more amazing group of people. So much fun! I can’t remember the last time I’ve laughed so hard. Please come back again and see us. Thank you again!!

    5

    Good quality work and detailed. They work well with my insurance company and took detailed photos making it quick and easy forr the insurance company to approve. Thanks Servepro for all you do!

    5

    I managed River Run at Naperville and needed Servpro last moment! They were professional, prompt and so great at the work done! Highly recommend

    1

    Horrible experience. We've been waiting weeks for the work to be completed following the remediation. Dan and Jeff who have been handling our project have really dropped the ball. They keep telling us someone will be there and then no one shows up. The follow through has been terrible. So far, someone has been at our condo for a total 6 hours. The tile floor isn't level or centered properly in the room. This has been a horrible experience. I would not recommend them to anyone and will never use them again.

    5

    Kevin, Juan and Cole did an amazing job with our water damage. They were onsite within an hour of our call at 9:30 on a Thursday night. Got everything under control and had the equipment drying out our basement in no time. Thank you Servpro of Plainfield - Shorewood.

    5

    I’ve met the staff, attended several of their continuing education classes and they are super friendly. I’ve used their spot kits and they work fabulous. I would definitely recommend them.

    5

    I cannot suggest ServPro enough. We’ve used them multiple times for just your typical move in/move out carpet cleaning. This time most recently, for fire and smoke damage. The small fire that filled our house with smoke left an incredibly strong smell. The morning after, we called ServPro and Alec was able to help us that same day. He took the upmost care in helping us through a stressful situation. After air filtration and air fresheners, they came in and ran an ozone treatment to rid the rest of the smoke smell. After that, you can’t even tell our house was full of smoke just one week prior. I highly suggest trusting ServPro with any and all projects you may need. Their service was second to none, and truly cared about getting our home back to normal.

    5

    I had a bad leak from the huge storm that rolled through a couple weeks back. The team came out on time, was very responsive coordinating, efficient with their work, and a pleasure to deal with. Highly recommend them!

    5

    I've used Serve Pro for several emergencies and have not been disappointed. I had a flood in one of my properties and it was really bad. Serve Pro team was out within 1 1/2 hours and immediately began clean up. They explain everything step by step and were in constant contact with me about the operation. I will not hesitate to use or recommend this Serve Pro team. From my representative to the last guy on site, all pros.

    5

    I used this business not only in a professional setting, but also for personal. They are courteous, explain the procedures to be done thoroughly, answer all questions very patiently, do a professional job, clean up is outstanding. The care they take in wrapping all my personal property was incredible. They are available for each phone call. When visiting their facility it is clean and organized. They go above and beyond to meet the customer's needs without hesitation. And more importantly, their charges are very reasonable. Can't say enough about them. I have referred friends to them and they loved them as well.

    5

    After coming home from a trip and finding my basement flooded, I was very upset. Luckily, neighbor referred me to Servpro Joliet and I’m sure glad she did. After calling, someone came out promptly to assess the situation. I will say that I was very impressed with the attention to detail Servpro went through to make this a seamless process. I was hesitant when the gentleman told a small crew was on their way to help remove the damaged padding and to begin drying the wet carpet. They came in, laid blankets down did not even touch the hardwood on the main floor! So awesome. This is a top notch business from start to finish. Communication was impeccable. HIGHLY RECOMMEND. They are doing it right!