Reviews of local pros in Plainfield, Illinois

4.6 based on 2357 reviews Back to the listing
    5

    This company was referred to me by a friend, so I called Jason & he sent out a guy that same day to clean carpet that had strong pet odor from previous tenants. They were very friendly, informative and very professional. And, the best part is that the carpet smells so nice now! Very happy with their service. I highly recommend them. Thank you Jason and Michael!

    5

    Crew was totally professional, friendly, and efficient. Carpets, rugs, and furniture look practically new now. Most highly recommended.

    5

    Rave reviews!!! This is the second time we've used Dupage Carpet Cleaning and we will continue using them for future cleanings! Jason is the owner, and he truly is all about giving the best customer service possible. His great service has translated to his employees Michael and Carlos. They were both wonderful, especially Carlos! He was knowledgeable, personable, and from the moment he walked into our home, we knew we were going to be provided with top notch service. My husband and I couldn't be happier with the results as well. Carlos also informed us of how to keep our carpet looking fresh longer. We really appreciate the tips and tricks (white socks always, no bare feet..who knew???)! Now our 9 month old can crawl all over the clean carpets, leaving Mom and Dad worry free! Thank you again for your great customer service, professionalism, and knowledge. It is greatly appreciated!

    5

    We just had our carpeting cleaned yesterday by Sam. He was excellent, on time and did a wonderful job. Very clean and polite. I would definitely recommend. Their prices are great!

    5

    Jason is great and prompt with quotes, with a little patience on your end. Supporting local businesses is a big thing so a little patience won't hurt .. DuPage carpet cleaning prices are reasonable and it is great service!
    Michael arrived early in the time slot and was done in under two hours cleaning our four bedrooms and basement. Very efficient and effective because I could smell the cleanliness right after!

    5

    I highly recommend this company! The owner, Jason, is honest, super knowledgeable, and quickly responded to my request for a quote. The service was easy to book and they were flexible with my schedule. They were on time, friendly, and professional. My carpet looks amazing and I will definitely use this company again. Great value!

    5

    We had an excellent experience with Dupage Carpet Cleaning! Sam and Jason were both excellent - the customer service is top notch, and they are highly responsive to requests and calls. We will definitely be calling them in the future. 10 out of 10 recommend!

    5

    We needed to have our carpets cleaned and DuPage was great. We had a not so great experience last time from a different company so we were hoping that this time it could be different. It was. Jason was great. He gave me a quote over the phone. He gave me tons of info and was easy to talk to. Sam came and cleaned our carpets and he was wonderful. He did a very thorough job and explained everything. So easy to talk to. You can tell he takes a lot of pride in his work. It's refreshing to find companies like this. I have a lot of relief to know that we found a great company we can use year after year. Thank you guys so much!!!

    5

    Jason was able to come the next day after i called for a quote to steam clean the very worn carpets of our new rental home. He was very responsive, easy to work with and did a great job. Our carpet that had many stains looks so much better now. Very reasonable pricing. Will definitely use this company again!

    5

    Jason and his team are extremely professional and efficient. With two pets and relatively new carpet, it has been a challenge keeping our carpets clean but we turned to DuPage Carpet Cleaning more than once and have never been disappointed. I have and will recommended them to friends and family and everyone has been happy with the reasonable prices and excellent work.

    5

    Very speedy, on-time and carpets (and chairs! and couch!) all look great. I would advise anyone using them to vacuum beforehand, which I didn't do because I am quite dumb.

    Would definitely use again.

    Update - used them again and they did a fine job this time as well. Particularly worked hard on cleaning our rather grody couch. Highly recommend them. Excellent communication.

    2023 update - Sam did a great job - will definitely be using again! Prompt, great communication, polite and thorough.

    2025 update - same excellent service and communication! Looks like this is our family carpet cleaning service for life!

    5

    This was our second time using Dupage Carpet Cleaning and we had another great experience. Our carpet feels and smells so much cleaner and Sam was very knowledgeable and friendly. We will definitely use them again!

    5

    Dupage Carpet Cleaners did an amazing job! I would recommend them every time for your upholstery or carpet cleaning needs!

    5

    Jason was so quick to respond and a crew was out the same afternoon. The crew was thorough and professional! Best part-the carpet stains are so much better. This was my first experience, and I am so grateful that I reached out. Highly recommend!

    5

    The guys came over and did a great job. It’s the third time I’ve used Dupage and I continue to appreciate their attention to detail.

    5

    This company just blew my mind and I couldn’t wait to praise them.

    Three dogs, a toddler, along with normal day to day living… needless to say our carpets were in desperate need of a good deep cleaning. Two weeks ago, we hired another company as they were recommended to us and they did an awful job. Pet odor was worse than before the cleaning, stains still on the carpet, and dog hair matted into the stairs - I needed to find another company before we host a party tomorrow and absolutely cannot have the carpets looking and smelling the way they were.

    I found many recommendations of Dupage Carpet Cleaning and I’m so blown away by their service. Sam and Allen completely exceeded my expectations, as it looks like we just had new carpet installed. I never thought my carpets would look brand new as my main concern was eliminating the pet odor. I’m completely blown away - look no further for your carpet and upholstery needs. I wish I could give ten stars - I’m that impressed.

    5

    Great service and great guys doing the work. Sam and Alan made my carpet look like new!

    1

    The guy I spoke to was so unprofessional. He was annoyed that I called him while he was driving. Didn’t even give his name. I asked if he could do it on a weekend and he said employees have stuff going on weekends and that he would “look into it”. Why would you advertise weekend availability if your staff is too busy to do it?? Never heard from him after he said he would “look into it and get back to me”. You must not want any more business if this is how you treat potential customers. All he had to do was say no and not waste my time! Thankfully I found a company that was more than happy to do it on a weekend and they were very pleasant on the phone!

    5

    Jason and his crew were amazing. Explained everything and was very real with us about stains etc. he talked to us about proper carpet maintenance and not in a pushy way just trying to inform us. Our carpets are clean and beautiful

    5

    Hired them to clean carpet in my new home, honestly an amazing job and made my moving in so much easier. Absolute professionals and do a great job getting every spot. My carpet not only looks new but smells incredible!

    Definitely recommend hiring them!

    5

    I highly recommend Dupage Carpet Cleaning! This company offers a professional service throughout the whole experience. When the crew arrived they explained the expectations and went through the process of what was going to be done and did not disappoint.
    My carpets look like new!!

    Thank you guys!!