Reviews of local pros in Plainfield, Illinois
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My sump pump went out and was not discovered right away. Servpro came out immediately to access the damage and come up with a plan. Alan and his team worked amazingly fast to remove everything that was damaged and begin the remediation process. Reconstruction is next and I know I will have the same experience with the reconstruction team. Bill has been a godsend with estimates and working with the insurance adjuster. Communication has been consistent. All questions answered professionally. They definitely know their stuff! Would give 10 stars if I could!
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"I cannot recommend the team at SERVPRO of Joliet enough! We had a sump pump failure that caused a major mess in our basement, and I was incredibly stressed. Alec and his team were professional, communicative, and reassuring from start to finish. They arrived quickly, explained the restoration process clearly, and got to work immediately to mitigate the damage. The team was respectful of my home and made sure everything was perfectly dry and clean before they left. If you ever have a water emergency, these are the people to call. Thank you for turning a nightmare situation into a smooth experience!
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Great service! Great team! Handled the contents of my home with care. Worked diligently when moving things back in my home. Shout out to Michael for being patient and explaining the whole process and working with me and my insurance.
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I was referred to this company and all I can say is that I was very pleased!!! The customer service is exceptional and offers affordable prices. Sean was very nice, he came right in and gave me a thorough explanation on the treatment of the carpet, started cleaning and was complete in less than an hour. Very good customer service!
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I was amazed by the level of professionalism and timeliness of this company! The team was very pleasant and my carpet looks terrific! Being asthmatic, I can literally feel the difference since having the carpet cleaned! I highly recommend this company!
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Jason and his team at Dupage Carpet Cleaning did an amazing job on my old carpet. They performed their job like persistent professionals who really cared about the results of their work. I would definitely recommend their services to anyone and will be using them in the future.
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Our family has been using this company for about three years now, hands down they are the best. Quick, efficient, knowledgeable, and professional people. Thank you again for a great carpet cleaning.
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We were very pleased with both carpet and furniture cleaning and thrilled to see a spot pulled out of a couch that a different company could not get out before! The men servicing our home were very friendly and professional too! Highly recommend!
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They were able to come next day which was perfect. Michael arrived, I showed him what was needed for us, couple hundred sqft, and he got it done within an hour. When it dried the following day it looked fabulous. That carpet hadn't been cleaned in five years and now it looks great for the holiday season, Thanks DCC!!!
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Great service! The owner is very friendly and Very thorough in explaining the process of cleaning the carpets. Some areas just won’t clean or stains may come back, most places will tell you they can get it out and cleaned with no issues, when in reality it will come back! I asked Jason about my sofa and rather than saying he can get it clean he said he can clean it but more than likely it will come back. He was honest and didn’t just take my money ! Super friendly people and they are honest! I will use them again!
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Have used Jason and team previously, so we keep returning. Jason is responsive and honest, he will let you know up front what to expect, so no surprises. He will try to do whatever it takes to obtain the best results. He communicates well, both in advance and day of appointment, and his prices are fair. This time we wanted to get our newly purchased 1999 RV carpets, upholstery and ceiling cleaned to help spruce it up. Jason didn’t think everything would come out new, but the results certainly made it look and smell much better. And our dog had taken ill on some very old beige carpet, again Jason made it look as good as it could for the age and minimize the stains. Thanks Jason!
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Used DuPage Carpet cleaner to clean my carpet and a recliner that were both in pretty bad shape. Sam came out and I must admit worked some serious magic. I could not be happier with the results and would highly recommend this company to do a repeat performance.
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My sister recommended Dupage Carpet Cleaning to me. They cleaned all of the carpets before she moved into her new home. I hired them to clean our carpets and area rugs, including a few high traffic areas like the stairs, which had a lot of small spots. They did a wonderful job - QUICKLY. Everything looked great and there was no odor at all after they left. Will definitely be using them again!
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I had Dupage Carpet Cleaning come out and clean a sectional, a dinning room chair carpeting and area rugs at my home. What a fantastic Job they did!!! Scheduling was very easy and flexible, they sent me a text message when they were on their way and they showed up on time. Jason and his helper Matt were very professional, they wore booties and had these special corner protects so their hoses wouldn't damage my walls.
They worked methodically and got the job done in a timely fashion, all the furniture and carpeting looked great, they even got the coffee stain out of my beige area rug!!! Best part was everything dried faster then the precious company i had used.
I definitely found my new carpet guys!!! -
Dupage Carpet Cleaning provided the best carpet cleaning services that I’ve ever had. From scheduling through the service, I am very pleased. The amount of time the technician spent cleaning the carpets was far longer than any other company I’ve ever used. The carpets look and smell brand new, and their prices are more than reasonable. Will definitely use in the future and highly recommend.
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Jason was easy to get ahold of and to schedule an appointment. Sam was punctual and polite. He did an excellent job on our carpets and took his time, especially in the high traffic areas. I highly recommend them!
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I called Dupage Carpet Cleaning to have some rooms in our house cleaned. Jason responded quickly and we were able to set up an appointment that worked with our schedule. His team came to our house on time and were very professional. After the cleaning, Jason was very responsive to any of our concerns and strives to ensure that all our needs were met to our satisfaction. I would definitely use and recommend Dupage Carpet Cleaning again!
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Been using this service now for about three years and the professionalism of the cleaners has always been consistent. They arrive when they say they will, they respect my home and family, clean the carpets very well, and are fairly priced. I will be calling them again in 6 months (because I have kids who hate to see anything clean) and in the foreseeable future.
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Dupage Carpet cleaning and restoration should have about 10 stars. I’ve used them for 2 years. No job is too little or big for Jason. He treats you like family and always double checks via text to make sure the job is satisfactory. I’ve had small and somewhat big projects and always has been outstanding!! Jason does go above and beyond for his customers!! What’s more important is he always picks up the phone or calls right back. Great communication. I can’t say enough. Also decent rates.
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A great prompt service with a very courtiius crew. We are happy with the cleaning of our area rugs. A very reasonable in price compared to others.
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These guys were so great to work with. I'd recommend them to anyone! Not only did they do a fantastic job with our basement carpet, but the customer service was excellent. The owner, Jason, was very thorough in explaining how the process would work and went out of his way to ensure we were happy with the results. Matt and Nick came to the house and were very nice, professional and knowledgeable of the product. Great results, excellent customer service.