Reviews of local pros in Plainfield, Illinois

The Tranquility team was great to work with. They had a can-do attitude. They run a very professional operation. They have excellent project management skills and collaborated very well with our designer. They had excellent design ideas that tied everything together. They were a pleasure to work with, easy-going, and flexible. I am extremely pleased with the kitchen remodel and would highly recommend them.

Primary Suite Renovation. Tranquility was simply amazing. Finding a reputable contractor was of paramount importance to us, and reviews are what led us to discerning that Tranquility should be considered. With all confidence, and 14 months post our renovation, we can say that we absolutely made the right decision to hire Tranquility for our job. Everyone on their team, including the subcontractors they bring on the job site, encapsulated professionalism, vision, kindness, creativity, and beyond all else, high levels of craftsmanship. Ryan helped us envision a completely new layout for our closet and bathroom, which included gutting both spaces (adjacent to one another) flipping the bathroom and closet 90 degrees, and installing a new wall that solved all of our space problems, bringing our hopes to reality. Miranda’s design vision married perfectly with ours, and we were able to collaborate with one another in order to install exactly what we wanted. Collectively we chose materials, some of which they fully brought to the table, and vice versa - Tranquility was very open to allowing this as long as the materials did not compromise the integrity of their work, which we fully appreciated! On the job site, Jim ran the job. There are not enough words to describe how incredible Jim is as a contractor, and, beyond that title, as a gentleman, being approachable, kind, and communicative. Jim ran a tight ship, managing the subcontractors that came in and out of our home, ensuring they were doing a great job, and working on his own time to make sure every detail met his high standards. He even ensured our two golden retrievers got ample pets and treats we set out (boy did our pups love Uncle Jim and Sean!). Sean was Jim’s right hand man, and he was just as amazing as Jim. Regarding the subcontractors - wow! Wood team (Jack and others): we installed 3/4 inch redwood floors in our primary bedroom, which bumped up to our existing 16 year old hardwood; the transition and color are seamless as if they were all laid at the same time a number of years ago, and we didn’t even have to sand the portions of hardwood outside of the primary. We had architraves and crown molding in our space, which mostly had to be demoed, and the new pieces Tranquility installed matched the rest of the home absolutely perfectly. Additionally, the custom walnut cabinet Ryan suggested for our space, with matching built in shelving is gorgeous. The tile team was incredible; Jesse’s crew has such deep care for their work, and it truly shines through in our finished product. Our finished bathroom has a large percentage of tile throughout, and Jesse’s crew did an impeccable job. Again, collaborating with Miranda on the finishes was a terrific union, and we truly enjoyed working with her to make our lighting and tile choices congruent to her vision as well. For our closet, we knew we did not want cabinetry, as we wanted to see our items easily in the finished product; Ryan’s direction allowed us to work with a local store and their design team in order to keep the space beautiful, bring our vision to reality, and stay within our desired closet budget. With that in mind, the overall budget Tranquility projected for the job stayed true throughout. More could be shared here, but if you have made it this far, just know that Tranquility is more than just a name - their incredible work brought us tranquil peace of mind throughout, and we continue to immensely enjoy the tranquil product we created together. Thank you so much Tranquility team; we love the work you did for us, and we truly look forward to working together again in the future.

Tranquility was our 3rd and final attempt in securing a contractor for a unique project. We were transforming an above garage storage space into a full blown coach house/condo. Well to say it worked is an understatement. From day one, this dynamic family run team delivered on all points; on time, on budget, creative use of space, excellent project management. Every day I would know what to expect from my point of contract on the job. Never was I left wondering what was happening daily, weekly, etc. The professionalism was above and beyond with everyone they brought into the job. I highly recommend this team. They brought a creative element to the job in addition to great design ideas! Their craftsmanship on the job is phenomenal! If you’re looking for a team to deliver on time, in budget, excellent quality and amazing with communication, look no further.

The entire Tranquility team was wonderful to work with. They remodeled the majority of our first floor, including our kitchen, powder bath, family room, laundry room and stairs. We chose to live in the house during the renovation with 3 small children and they made the whole experience as painless as possible. Elliott was wonderful with communication and let us know each night who would be at the house the next day. All the contractors were very professional, knowledgeable and great to work with. We made several changes/add-ons throughout the project and both Elliott and our designer Caitlyn were patient with us and helpful in making sure we got exactly what we wanted. Overall, we were very happy with our experience and love our new house! We look forward to working with them again for future house projects.

Ryan and Kaitlyn designed the basement of our dreams and Bev, Bill, and team made it a reality. They were very professional and they finished our project on time and on budget.

Five Stars - Highly Recommended Tranquility Builders.
Tranquility have redone our last 2 basements and they did an absolutely outstanding job from start to finish. From the initial consultation to the final walkthrough, their professionalism and attention to detail were top-notch.
We love our newest basement - they transformed an unfinished space into a beautiful living space, with multiple rooms (an office, TV room, game room) and they added a bathroom! The quality of the work is excellent - the framing, drywall, electrical, plumbing, etc. were all done with skilled craftsmanship.
Elliot was our project manager and he kept us updated every step of the way and addressed any concerns we had promptly. When we requested a few small design changes partway through, they accommodated us without issue.
We trust Tranquility - we called them about a plumbing issue a few months after the basement was finished and they sent their plumber right out. It's a family business which I like and they delivered a fantastic finished basement at a fair price. We are overwhelmingly satisfied and highly recommend them to anyone considering a basement renovation project. They get an A+ rating from us!

We are so happy that we found Tranquility Builders! We recently bought a new home that needed a significant amount of updating and Tranquility has now remodeled the entire first and second floor of our home (including everything from the kitchen and master bathroom to the mudroom and sunroom). From our first meeting with Ryan, we knew that we could genuinely trust the Tranquility team. Ryan brought creative design ideas to the table, as we knew a second floor laundry room was a must-have for us but couldn’t figure out how to squeeze it in. Ryan came up with a great idea that has worked out perfectly and we are so pleased with the outcome. Bev was our general manager and I simply can’t say enough good things about her. It’s apparent from day 1 that the customer experience is of utmost importance to her and I truly appreciated her open communication throughout the remodel process. Tim was our carpenter and he consistently went above and beyond, his woodwork skills are top notch and he is a pleasure to work with. Tranquility allowed me to make our remodel a truly custom experience from the cabinetry right down to the layout of drawer inserts. Their design software brought everything to life before construction started so I was very confident in what the final product would be, which gave me great peace of mind. By the end of the experience the Tranquility team really felt like family and I look forward to working with them again when we tackle the basement!

Covid made us realize we needed to make some changes at our home. Our initial plan was to do a large addition, however, when Ryan from Tranquility came out to meet with us he helped us realize the space we needed already existed! The design Abby and the Tranquility team came up with was great and their estimate was presented very professionally. They were not the cheapest estimate, but their attention to detail far surpassed the other estimates. The cheapest also didnt respond after their initial estimate. The work was done thoroughly, communication was great via daily texting/calling from Elliot and Bev, and even during Covid we managed to keep good progress to completion. We love our home and have rave reviews and comments from guests. Entire home remodel including kitchen, flooring throughout the home, mud room, powder bath, office, master bath, kids' hall bath, and dining room.

Not a good experience overall with our Kitchen remodel! I’ve tried to write our bad experience in detail but it just is too long. Everything that we were told in order to sign the contract ended up changing. Our “designer” was super difficult and unhelpful after we didn’t go with her initial vision. (We had a very clear vision of our own that we wanted, nothing personal). Communication was mainly via email & terrible. When we finally reached out to Ryan with our concerns, he defended his designer adamantly and after that day, we never heard from Ryan or our designer again. (This was during the demo stage fyi-). For the remainder of the project we were left to deal with our PM who we were told came back from retirement to “help out”. From that point on, we had no set schedule and were left hanging each day wondering if anyone was going to show. We’d get texts around 9pm saying that someone would come the next day. We’d rearrange schedules to be home and then many times would get a text around 10am saying that something came up and they couldn’t make it. Sometimes they’d show up and work for an hour and leave. This went on for months. The main portion was completed around 11-5-23. At that point we gave our punch list items of things to complete/fix. They said they’d be completed that week. By Christmas we were tired of waiting and told them to forget it, we will figure out how to get them done ourselves. I’m still so frustrated at how things were left and how we were treated. Our neighbors had a very similar experience, only theirs has been going on for over a year… Photos attached of how our kitchen was left for the holidays. All of the grout in the kitchen and dining room has to be replaced, new floor trim doesn’t cover the wood glue, missed cabinet stain on almost every cabinet etc. ! This was a lot of $$$ and we basically felt like they checked out after they got the majority of the balance. 😔

It was an absolute pleasure to work with Tranquility on our kitchen renovation. From the first time we met Bev, we felt at ease. At our initial meeting, she looked around, took measurements, and went through what we would like for our space. She pointed out a pipe which might be an issue right away, and we appreciated knowing about this from the get go. Meeting with Ryan and Abbi to design the space was so much fun. It was great to see the 3D renderings. I had my heart set on one long island, but Bev and Ryan came and taped out the space to show me how two islands would be better aesthetically and from a working standpoint. I am so glad they were able to change my mind. Bev was also able to talk me off the cliff on a couple small design elements, pointing out that they would not be easy to change out and were very specific to my taste. She was not pushy at all, but her pointing these out changed my mind. Working with Elliott as our general contractor was great. Any issue that came up, he was on it. He kept us updated about what to expect week to week and sent us a text each evening on what would be going on the next day. This was especially helpful because it helped us to plan what to do with our kids and dog. We could not be happier with how our kitchen turned out, and there is not one thing we would change about it. All of the contractors were professional and did beautiful work. They kept us updated on any changes that needed to be made, and there were no surprises. We would highly recommend Tranquility to anyone looking to renovate their home.

We worked with Tranquility on a kitchen remodel that touched most of the areas on our first floor. We are so thrilled with our new kitchen! Their design ideas were terrific, and really made our existing space work better for our needs. They were great communicators throughout the remodel process. We would definitely work with them again!

We partnered with Tranquility builders for a sun room addition at our house in Naperville. We are beyond excited at how it has turned out. The design fits our house perfectly and working with Tranquility design team led by Ryan was easy and fun. Ryan used 3D graphics to help us visualize the room both inside and outside. Tranquility is not going to be the most cost economical option, but they do not compromise in the quality of materials or workmanship. They are really upfront. They have a very good team and the ability to really ensure that our room addition (or remodeling) was ultimately done correctly and to our full expectation was really amazing. We honestly felt that it was money well spent. Of course there were some hiccups, but that is to be expected with construction in general specially with supply chain issues. They made an extra effort to hit the deadlines without compromising the quality of construction. Prouct Engineer Elliot was always available to discuss, evaluate and resolve any issues that arose during the project. His subject matter expertise was always apparent and impressive. Not to leave out the team members. They were really nice to work with and always responsive. Overall, we are incredibly happy with the result and honestly think we got the addition that we always wanted. We would not hesitate to work with Tranquility Builders again.

Tranquility builders did a great job with our kitchen. They also helped with remodeling our staircase and family room. All of the jobs were done very professionally. I would definitely recommend them. It was a pleasure to work with Jim and Bev.

Tranquility was great to work with! We had a bathroom that we wanted to expand and several other builders weren't able to look outside the box and find a solution. Working with Ryan on the design and Elliot on the execution, we were able to increase the size of our bathroom, add a skylight and turn it into a spa like experience for our kids and guests. Now we just have to do the same to our master bath!

Tranquility Builders was absolutely amazing to work with. Everything from the initial walkthrough to the quote to the design all the way through the final product was professional and transparent. I cannot recommend this team enough!

The Tranquility experience was 5 stars all the way! Bev and Jim were great to work with for the overall planning of our master bath remodel, and along with Elliot, Ryan, Sean and their contractors the job came out great. VERY clean (a major remodel is never "clean", but they did an excellent job of minimizing the dust and disruptions),

They also were quite responsive to our questions, requests and concerns and replied in a timely manner.

We honestly feel like we are "on vacation" every time we use our new bath!

Great value for the money spent and we highly recommend Tranquility Builders for your next project.

A Truly Custom and Enjoyable Homebuilding Experience

When we first began dreaming about building a home, we started, quite literally, with a blank piece of paper and an open farm field. We had ideas, a vision, and a strong sense of what we wanted our future home to feel like — but no floorplan, no model to follow, and no prior experience with custom home construction. What we did have was a desire to build something that was completely our own, not just in layout and finishes, but in spirit, function, and character.

At first, we explored the idea of buying an existing home. We toured many, hoping to find something that fit our needs and reflected our style. But no matter how many we visited, everything felt cookie-cutter, too similar, too uninspired. We weren’t chasing luxury. We simply wanted a home that felt right, that aligned with how we actually live and what we truly value. It became clear that a custom home was the only way to achieve that.

Even then, we knew we would only take on something of this scale if we had the right partner. Fortunately, we already had a relationship with Bev Totsch and the Tranquility Builders team, having worked with them on previous remodeling projects. We knew firsthand the quality of their work and their thoughtful, honest approach. Most importantly, we trusted them. That trust made the decision possible. If we hadn’t already known Bev, Jim, and the Tranquility team, we probably wouldn’t have done this. There was simply no one else we would have trusted to build something so personal and meaningful from the ground up.

From our very first conversation, Bev made us feel confident and understood. Rather than presenting limitations or steering us toward preset designs, she and her team embraced the idea of creating something entirely unique to us.

That spirit of collaboration runs deep in the Totsch family, and we were fortunate to work with their sons, Ryan and Elliot, throughout the process. Ryan served as lead designer, helping us translate our ideas into a workable plan and carrying those concepts forward to the architect. Elliot played a vital role on the construction side, overseeing day-to-day execution and making sure the work met the highest standard of quality. The synergy between Bev, Jim, Ryan, and Elliot brought a consistency and care to every step of the project.

What started as a blank page quickly became a well-planned, well-managed, and highly enjoyable experience. We worked through floorplan concepts, finalized architectural drawings, and made every decision, large and small, with the support of the Tranquility team and their trusted partners.

Tranquility Builders didn’t just build us a house. They built a home that reflects who we are. From cabinets to lighting, from layout to flow, we were part of every detail. What could have been stressful turned out to be something else entirely — fun. We looked forward to site visits, progress updates, and design conversations because we were genuinely excited to watch it all take shape.

Bev brings a calm confidence and a deep reservoir of experience that makes all the difference. She knows when to offer guidance, when to listen, and how to move things forward with grace and clarity. Her relationships with vendors and trades are built on mutual respect, and that shows in the work. Everyone involved took pride in what they were building.

The final result is more than just a beautiful home. It’s a space that fits our lives, reflects our priorities, and brings us real joy. It’s comfortable, functional, and completely one-of-a-kind. We know that building a home can be daunting, but in our case, it was deeply rewarding. We’re grateful every day for what we created together.

Looking back, it’s hard to imagine a better outcome, and impossible to imagine having done it with anyone else. Tranquility Builders delivered the rare combination of expertise, creativity, and true partnership. We would wholeheartedly recommend them to anyone considering a custom home.

— Vince & Megan

Working with Tranquility Builders was a fantastic experience! They remodeled our outdated basement and truly made it a space our family loves. From our first meeting with Ryan, we were very impressed by his creative ideas to maximize our space. We gathered several quotes, and Ryan's ideas and presentation of those ideas far exceeded the vision we were given from other companies. Miranda and Abbi were patient and helpful as we picked out finishes, and we appreciated their attention to detail. From the day our project began, communication was fantastic. Ryan, Jim, and Elliot walked us through what to expect, and the execution was as expected. We appreciated the daily communication with our project manager, Elliot, and his efforts to make this process as smooth as possible. Elliot took great care to ensure that everything was done perfectly and his responsiveness to any questions that we had was greatly appreciated. In the end, they created a space that we never knew was possible, and we appreciate their hard work, communication, and dedication to excellence. We will definitely be calling them back for our next project and have already recommended them to family and friends.

We fell in love with our kitchen thanks to Tranquility! Our dated kitchen was revived with a new layout, expansive island, better storage, and brighter space. They took the time to design with our needs in mind to give us both beauty and functionality. They also transformed our bathrooms! Miranda was fabulous - meeting on design and ideas to collaborating and attending meetings on tile, cabinets, appliances, and even ordering multiple color samples to ensure our satisfaction. Elliot oversaw construction and was in communication every day for our five month project. We literally knew what was happening at all times and felt like progress was being made each day. The subcontractors Tranquility uses were polite and trustworthy. We loved getting to know the staff - this is a family business that genuinely cares about providing quality work and it shows!

The Tranquility Builders team remodeled our entire master bedroom, bathroom, upstairs hallway and stairs. Having a team that supports you from design to build to final inspections was incredibly worth it. During the upfront process, Bev and Ryan were unbelievably helpful, listened to our needs and had great ideas. They were very clear about the process and supportive about the decisions you made. Miranda and Abbi were with us each step of the way picking out products - and had great design ideas. Before remodeling, the entire crew came to our house and reviewed everything and transitioned to Jim’s team. Jim was fantastic - and can’t say enough good things about him. He was there in the morning when a new sub arrived, he was responsive when I had questions, and was there daily to check quality and process. There was a lot to do, but overall, Jim, Sean and Crew just made it so easy on us and limited any stress we thought we may have. I would never hesitate to recommend Tranquility for a home remodel project, and I personally plan to use them again in the future.

We previously had Tranquility Builders out to finish our basement, and were impressed with their work that we decided to move forward with them for a kitchen remodel and mudroom extension. It turned out great and they were very easy to work with. As with any project, there were some minor road bumps but Tranquility was always quick to respond and willing to do what it took to make it right. Our program manager did a great job at communicating what was happening, and set out a schedule to give us an idea of when things were to be completed. Overall, we were very happy with Tranquility and look forward to enjoying our beautiful kitchen and mudroom for many years to come.