Reviews of local pros in Streamwood, Illinois

Clint was FANTASTIC!!! I was very happy with his service/professionalism and the work performed. If possible I would give him 12 stars!

Technician No show
Waited all day !
Saw 3?cars in driveway and said we’re not home ??

The technician was very professional and just from the sound of the washer pretty much knew what was wrong and was able to fix it within about 30 mins.I would highly recommend this company for any of your work.

David was professional and timely. His knowledge and expertise made me feel confident that I was receiving top tier customer service.

Tech was nice but couldn’t really troubleshoot my issue, picked something that *COULD* be wrong and went with it and stated it couldn’t be fixed. Still charged full “diagnostic” fee even though he couldn’t really say what was wrong.

He called to let me know how long he would be. Once he arrived and cleaned my furnance, he advised me to continue using the filter that was installed and not what he replaced.

No phone call in the morning. No phone call qhen he is coming. AI is terrible and you will go out of business with AI that cant do a thing

He was very nice and got the job done. I was happy to finally get this job completed.

Abdelkarim was thorough in servicing our furnace. He also checked our carbon monoxide detector and reiterated we keep it up to date for our protection. A very nice gesture, and very much appreciated.

The technician was very friendly and professional. He was very helpful on helping me understand my thermostat. When I moved into the house I was taught all wrong how to work it .

Very professional. Very courteous. Ran all tests on our washer. We are confident this technician did the job done right the 1st time. Highly recommend him.

Sears is horrible people are horrible who work that company!! I have a contract no where does it says what they kept telling me about my contact. I said show me in my contact the words you are spewing!!! No they couldn’t!! Sears will not abide by our contact No Where does it says after 3 yrs no more coverage on anything!!?? Those words do NoT appear in out contact or on Sears website. I couldn’t find those terms. Why are we paying for a coverage that you state no longer is covered?? I am contacting a lawyer to go over this!!! I have contact!!! We had this coverage since 2011 every 2 yrs I renew!!

Peter was very knowledgeable and very professional.
Answered all my questions and left a very clean area where he worked.

Cornell was great, he is very professional, polite and knows what he is doing and talking about. Would recommend him 100%. Sears and A&E Home Services is not recommended very unprofessional

Technician was very knowledgeable and friendly and I feel confident that he took care of the problem I had with my water heater

He visited our house twice, didn't fix our furnace either time. Also didn't make any suggestions on how to fix or replace our furnace. We've been without heat for a week now!

The technician assigned to my issue was extremely judgemental and a bit argumentative. He had good intentions but needs to work on his customer skills. This is not an issue with Sears repair service as I’ve never experienced this before.

This is the second time this technician has been in my house. The first time he came a few months ago he refused to just look at the thermostat problem and I had to call a private company out to replace a a thermostat that he could have just did it which cost me hours and time. This time he came barely looked at my furnace and then just told me that he would charge me $50 to clean it which I felt that should have been part of the inspection.

Spent a ridiculous amount of time trying to set up appt over phone, was supposed to have someone come out next day, did not get any confirmation text or email, then called when no one showed up. They did not have any appt scheduled. Loud talking in background, made me concerned it was a scam. Wanted to retake all of my information. NEVER AGAIN with Sears.

Ibrehim was very nice, explained everything and worked fast. He had helped me out in the past with this refrigerator and was wonderful this time, also. Thank you very much!! I really appreciate your help.

The service man was outstanding, but I have a problem with the bait and switch on the price of the service. I received an email for $50 off service and it wasn't honored unless I purchased a warranty plan.

Also, the price of the service was unreasonable once quoted for a simple fix. I refused the service and will go elsewhere for service in the future