Constraction reviews in Wheaton, Illinois
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While I sincerely hope you do not find yourself in the nightmare that is water damage in your home, I can most confidently recommend ProDry Restoration if you do. Mike and his entire team have been knowledgeable, professional and kind through our entire situation- going above and beyond to explain the issues and working with insurance procedures. This is truly a company that deserves your business if you need it.
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My husband and I highly recommend ProDry Restoration! Mike was able to come out to our house the same day we called; he was very knowledgeable and professional and went above and beyond to explain what the process would be. He did great quality work and helped to ensure that things were taken care of quickly and thoroughly.
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From the beginning of my pipes leaking in the kitchen to the end of restoration, Mike, Daniel and their team were amazing! My whole kitchen, part of my bathroom and painting of the walls and ceiling in my living room had to be restored from the damage. In the beginning I dealt with Mike, who was great. But throughout the whole thing it was Daniel who did everything. When it was our time to move back in (a month later) my house looked brand new!! I would highly recommend Mike, Daniel and the team! They did 5 star work, and were very professional but made you feel like family!! Thanks guys!!
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Unfortunately this is the second time we’ve had to call ProDry, but they were fantastic once again! This time we had ice damming and we had a lot of water damage in the walls and ceiling. Mike and his team came in and helped get the water to stop coming in and then quickly got everything dried out so we could start rebuilding. I hope we don’t ever have to use them again (no offense Mike!) but I would definitely refer my friends.
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We used Pro Dry after we got water in basement from failed sump pump. Mike explained the entire mitigation & restoration procedure and they were willing to work with our insurance company. They were prompt, worked quick, save the baseboard trim that was recently installed, & cleaned up all the mess. I would highly recommend Pro Dry. Ask for Mike.
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Five stars for Pro Dry! When we discovered several inches of water in our basement, our plumber recommended Pro Dry to remove damaged carpets and drywall and dry and clean what was left. Mike was on site within 45 minutes and couldn't have been more helpful. From filing the initial insurance claim to recommending contractors for the next phase, Mike was on our side the whole way. I hope we never need this type of help again. If we do, at least we know that Pro Dry will do a great job and treat us fairly.
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Outstanding Service by Mike Petrow & his team. I am so glad I called them after I got a very bad estimate from Se*** **O. My basement got flooded & I called Pro Dry for an estimate. I was very impressed with how Mike approached looking at the damaged area. He not only looked at the damaged area but looked everywhere to see if there was water in the crawlspace & other areas. He found more damage which the previous company missed. He asked me a few questions & got down to finding the root cause of the issue. He gave me a very good estimate to get it done. More importantly I was very impressed by his due diligence in spending time inspecting the whole area. He explained the entire process to me. His crew showed up the next day to start the work Very professional team overall. They took the time to show me everything & explain the process. Work was done & the area was left very clean after the carpeting & drywall was taken out. They took the time & care to remove/cover all the personal items to minimize damage to any item. Mike was there when the insurance inspection happened to walk the insurance team through the issue & why certain items when removed. Insurance inspector called me later to inform me that he was very impressed by the detail & documentation provided by Mike. Mike went above & beyond when he also came when my water proofing contractor came for an estimate to ensure that they were addressing the main issues.
I would recommend Mike & the Pro Dry team 1000% to get the job done right & professionally. -
Cannot recommend ProDry more highly ! We had a roofing job go terribly wrong which caused water damage in one of the bedrooms and ProDry mitigated it quickly and thoroughly ! And unlike another mitigation company, they didn't expect me to pay up front. Galena dealt with the insurance which was a huge relief. Mike and his team did an excellent job and he also met with the claims adjuster to make sure that we got compensated for ALL repairs! They understand the stress you are going through and will make sure that the work is done quickly and professionally. Galena and Mike make an amazing team ! They were truly the silver lining in this fiasco. 100% recommend !
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Mike, Dan and their team at Pro Dry saved the day! Our sump pump went out and flooded our basement on a Sunday. They were at our house within 45 minutes of our phone call. From there, the care, direction and responsiveness was amazing. They moved quickly with high quality, dry out and build back. They were always there when they said they’d be with a smile on their face and a firm hand shake. We were very impressed with the whole process and the efficient way they run their business. We highly recommend giving them a call if you are ever in the unfortunate situation of restoration needs.
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Galina, Mike and the entire ProDry crew were incredible from start to finish. They are professional, knowledgeable and friendly! During a stressful and messy situation, ProDry helped us find the problem and walked us through the mitigation process! Excellent work! We highly recommend ProDry! We will absolutely hire ProDry again when needed!
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ProDry helped us identify the source of two different water leaks in our basement on two occasions. They gave advice and professional supplies to dry up the water and prevent any mold or further damage. They were a delight to work with. We were so grateful. I will absolutely call them again in the future (though I hope we never have to!).
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I would highly recommend ProDry Restoration. They are very knowledgeable and experienced. I had a pipe break in my house and was very stressed about the whole situation. Not only were they able to help me understand what needs to be done, but they got the job done correctly and were able to save my house. I was really impressed with how the owner (Mike) would come down every day himself to ensure that the drying process was going according to plan. I feel like they really are professional and care about me as a customer
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ProDry Restoration Inc. provided excellent service. We found a small mold issue and also needed to eliminate moisture caused by a bathroom leak. Mike was available same-day and quickly alleviated our concerns. He did a great job educating us on what he found and what we needed done. He was very professional and worked well with our insurance company. He came daily, made sure to show us his tests, and thoroughly explain the progress he was seeing. ProDry Restoration Inc. did an excellent job and I would recommend them to anyone.
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We had a very tricky leak location that the ProDry team was able to help us locate. Our technician, Daniel, was extremely knowledgeable, friendly and punctual. Daniel was extremely careful and simplified our repair project tremendously. Highly recommend!
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Bathroom remodeling and came across a mold issue. Prodry came out when others wouldn't, delaying my project. The remediation was done professionally and at a very reasonable price. The next day the installers for Pacific Bath (who are also great to work with) commented that Prodry did an excellent job and took their number from me.
Im very happy with Prodry and highly recommend them. -
ProDry was recommended to me by my plumber after I feared having water damage on my bathroom floor. Daniel came out for a FREE inspection to check everything. I also asked him to look at a separate bathroom I feared my have some mold issues.
He took his time, checked the moisture levels, and put my fears to rest. No high pressure antics, just honest advice. As a homeowner, I greatly respect and appreciate that! -
Had water from an ice dam get into our walls in a corner of our house. Mike from ProDry was able to come out right away and provide an estimate and guidance. Fair quote. Quick and great work taking out the drywall, drying the trouble spots, sanitizing and mold protection. They also coordinated restoration which was very convenient and Roberto did great work! Would recommend!
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I am so glad we called Pro-dry after our bathtub drain leaked and flooded our basement. We had a lot of damage unfortunately and the Pro-dry team worked quickly to remove all the damaged flooring and get everything cleaned up. They were really great to work with from start to finish. The team that came out was professional and did a great job. Hoping we don’t have to call them anytime soon but at least we know who to call and recommend for water damage remediation in the future!
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Incredible experience with ProDry!!! One room/hallway in my house had been smelling musty/moldy for months, and I couldn't figure out the source, and every company I called told me they would have to open up my walls to figure out the reason. Then, I finally found ProDry who came out the same day I called and found the issue within 10 minutes! And, no, they didn't have to cut open any of my walls!! Mike and Daniel were super easy to work with, had clear communication, were on time, and texted when they were on the way! Highly recommend- would use them again in a minute!!
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We've needed ProDry a couple of times in the last year for water damage cleanup/repair and can definitely recommend them. Mike responded quickly and did a good job communicating every step of the way so that expectations were clear. He and his team made sure we were satisfied and kept their promise to make it right when we weren't. We will not hesitate to contact them again if the need arises!
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We had a wax ring failure and called them. They came out asap. Very friendly. Quick tear out. They did a great job cleaning up and followed up everyday. 100% recommend. Daniel and his crew are amazing. I can't say enough good things about them. Thank you Daniel and crew for treating us like family.