HVAC reviews in Wheaton, Illinois

4.9 based on 223 reviews Back to the listing
    5

    We recently had an outstanding experience with Mel O Air for our furnace issue. The team resolved our problem in less than 24 hours! Scott’s expertise and pride in his work were evident and truly appreciated. He not only fixed the issue but also shared valuable tips that were very enlightening. On the administrative side, Stacy was a star in handling scheduling and warranty matters. Her knowledge and helpfulness made the entire process smooth and stress-free. Highly recommend Mel O Air for their professionalism and skill!

    5

    Great experience with Mel-o-Air All around! Easy to get through to A REAL LIVE PERSON, scheduled appointment quickly with email and text reminders and updates on the tech’s arrival time. Arrived as scheduled and John was amazing at both cleaning our furnace and diagnosing the issue we were having. The communication and office staff were also friendly and efficient… the needed part was ordered and fixed quickly keeping us warm & cozy for the rest of the winter. Have been bad about scheduling our maintenance consistently but plan to have them back to do an annual check on our air conditioners as well this spring. FIVE STARS AND HIGHLY RECOMMEND MEL-O-AIR. It is hard to find honest people and customer service like this now-a-days! Truly grateful!

    5

    In 2006, I paid $$$$ to have the latest system installed by another company. Was told I could not get a humidifier because it wouldn’t fit. Asked other dealers and they agreed it wouldn’t fit. Had to use stand alone.

    5

    John came on time, was courteous and knowledgeable, diagnosed the problems and fixed them. What more do you need?

    5

    We've had a new Mel-O-Air installed furnace for 2/3 years with no issues! Just had a cleaning and filter/ UV replaced today. John was great. Thank you !

    5

    The technician arrived promptly and fixed the 2 furnace units. He was very knowledgeable.

    5

    Scott did an amazing job analyzing the issue with my system. You can count on Mel-O-Air to back up their work,

    5

    Jay from Mel-O-Air came out to give me a quote on a replacement. He communicated his arrival, was on-time, through when looking at my current equipment, and explained the differences between options very well. I could not have asked for a better tech to come out!

    5

    Really appreciate Mel-O-Air coming in on such short notice and John was very helpful. Seems like a great company.

    5

    CO2 issue, diagnosed the issue, and new Furnace/AC installed within 24 hours-truly amazing and so thankful!

    5

    Technician seemed to know the equipment well, and was there on the time promised. Recommend for HVAC.

    5

    Thanks to the great communication between the call center and the technicians, John L. came out quickly for an emergency service call during the Fourth of July weekend and fixed the issue causing no AC. John methodically worked through the layers of possibilities trying to identify the root of the problem, which he eventually did. Air conditioning was restored and our home was back to normal. Thanks to the team at Mel-O-Air!!

    5

    As with the majority of other reviews state, John was great! Kind, informative, efficient. Definitely a reccomed. Thank you!

    5

    The guys serviced the 4 furnaces at my business and 2 family furnaces and the experience went smoothly and we were very happy with everything.

    5

    I appreciate both the reliable service and the prompt return for follow up in case anything comes up.
    Technician Stone is a great guy. Personable, professional, answers all questions and knows his stuff.

    I have two furnaces, two AC’s, all from different companies, and Stone can handle all thoroughly and efficiently. Plus he called my attention to a plumbing issue in the area. Good catch.

    5

    John is awesome, and it is nice to see a familiar face from a quality local business when I need maintenance or repair on my furnace.

    5

    Technicians installed a bypass humidifier. Job took 90 minutes. They seemed very knowledgeable about the equipment and competent.

    5

    Very happy with today's service with John, we will be definitely asking for him when it's time for the air conditioning check.

    5

    I was extremely pleased with the time and effort needed to solve the a/c issue. In addition, as frustrating as it must have been for them, they were pleasant, patient and considerate. The job was well done and I am enjoying my cool house! I highly recommend Mel-O-Air!

    5

    Highly recommend Mel-O-Air HVAC and John LaRosa, Service Tech for their expertise and straightforward advice. I contacted them for a second opinion, to see if I really needed a new AC at this time as I was told by another company. John pinpointed the issue that was overlooked and fixed it. Thank you John!

    5

    Happy with fast response to failed furnace. Quick troubleshoot and diagnosis. Text updates on arrival status.