Electrical reviews in Crown Point, Indiana

Courteous and knowledgeable staff. I brought in my ridgid impact driver after it started to make noise. They told me how everything would be handled and got the ball rolling ball rolling quickly to ensure my tool was repaired or replaced and back in my hands fast.

I am in town at my mom’s and needed an affordable, professional, and experienced electrician fast. I found Troy on another site and called him because he had over 100 great reviews there. Let’s face it, everyone has 5-10 family members who can write a review. Troy was fantastic over the phone and suggested I try a few things before he came out so I wouldn’t have the expense if it wasn’t necessary. He was on time and fixed everything (we had three issues) promptly and neatly. He’s a very personable man, as well. I would highly recommend Affordable Electric and will look no further if the need arises.

Ernie arrived on time. He was very polite and professional .The work was completed in a timely manner, . The price was right and the service was great. I highly recommend this company for all of your electric needs.I know I will should the need come up.

Excellent Service and Reasonable! I needed my outdoor light post replaced and a coupled of receptacles replaced. They quoted me over the phone and it was very reasonable. I spoke with a gentlemen there and told him I had the light post kit already and he said no problem, we will use that if we can and save you money. The tech came out and did the work very quickly and did a great job. This will be my go to from now. Thank you Affordable Electric!

The service was prompt and excellent. Our power went out during a storm and the generator did not come on. Unfortunately, my father had just been released from the hospital on oxygen. With only 4.5 hours of oxygen along with this being a very new experience, I had to think fast. One call to Arnie and he repaired the generator within the half hour. Very satisfied customer and the customer service was genuine.

Great job with the warranty work I needed for my tools. Very friendly, knowledgeable, and helpful staff. Only wish they stayed open 1-1.5 hrs later than they do. Highly recommend and will use their services again.

Have a Milwaukee electric ratchet here for almost 2 years just to replace a snap ring that holds the socket on. It's almost been 2 years, and I still haven't gotten it back. I have made many attempts to check the progress, and I get told to be patient. Also, I have had a 12.0 Milwaukee battery here for about 6 months and again same thing. I do not recommend binging your tools here unless you like to wait and never use your tools.

This review is based solely on my experience. Upgrading to a tool that cuts my labor time in half is an asset. Milwaukee has demonstrated that they have a quality tool but they need to research their repair outlets to maintain the quality of the Milwaukee name . I contacted Milwaukee tools about a problem I was experiencing with my powered grease gun. I was directed to have the warranty service completed at this repair facility or given the option to send it in for repair to be made. Thinking that a local establishment would provide a more efficient repair service, I opted for that. My daughter dropped off the grease gun. 3 days go by and not a single follow up call. I depend on my tools on a daily basis to conduct my job. The facility fails to understand the importance of that. The woman I spoke with was rude and lacked customer service skills. She stated that it would be 10-15 days before my tool would be evaluated, further more stating that they repair everything from curling irons to motors and they were very busy.” I expressed my dissatisfaction with the evaluation time. Regardless of how I expressed the importance of having my tools. She could have cared less. Upon realizing that I was not going to change the status quo, I demanded to speak with the owner/manager. I told the woman I would be by to pick up my grease gun, I was not going to tolerate the rudeness nor the indignation. Several hours elapsed and while in route to pick up my tool, I was finally contacted by the owner. We had a very good conversation and upon concluding that conversation I Afforded them the opportunity to make good, I was told it would be looked at the next business day. The following business day I received a call from the owner updating me with the initial evaluation. I was told it would be 3 days to have the parts and get the repairs done. Well another week goes by, not a single follow up call to update me was made. I get a voice message that states the repairs were completed, I called them to confirm. At no time was I told that I would incur an expense for a warranty related repair. The courtesy of such conversations is invaluable. This type of communication avoids embarrassing moments of sending your daughter back up there to retrieve the tool and having to scrounge around to find $6.00 for a $1.99 tube of grease. I will be sending my tools into Milwaukee from this point forward. Until this facility recognizes and values customer service. Word of mouth advertising can make or break most businesses today. For this company to represent a reputable organization like Milwaukee is a kick in the teeth to the Milwaukee name

DO NOT bring power tools there for repair! One, 4" grinder paid $138 for repair failed immediately. Brought back that was over 2 years ago. Still there, no refund. Brought in Milwaukee grinder 8 months ago still not done! No communication, just excuses I'm done.

Had Arnie come out to hook up my new hot tub. he charged me $400 and the breaker and disconnect box was already installed. all he had to do was wire hot tub to disconnect box and he didn’t hook up the disconnect correctly. Great escape came out and had to fix his work. here’s a pic of his connection And he’s the owner. call someone else.

Absolutely terrible service. Took 8 months to even speak with Arnie the tech and owner. He was extremely rude and dismissive, blatantly lied about attempting to get in touch with me over the 8 month period they had my generator. Westinghouse no longer covers them under warranty (and for good reason), westinghouse is sending me a replacement generator due to the incompetence of Affordable Electric LLC. Would NOT recommend their service if you ever intend on getting your equipment back or being treated with respect. Huge disappointment

Mike was awesome. Very easy to talk to and he explained everything in detail.

Such a great company. Everyone that has come out to our facility has been super friendly, polite, and does an excellent job.

Awesome job - started out with them notifying me that they would be able to come early which worked out great. Explained everything as they went along. Super job.

Called and got service the same day, very reasonable. Techs were friendly and professional. Would use them again and refer them to anyone who needs an electrician.

The tech was so nice and knowledgeable . If I could make him EMPLOYEE OF THE MONTH , I would. Would recommend this company very highly.

They have done work for me in the past, most recent was to wire an appliance. Mike has always been patient and curious when answering questions for me or explaining work. Great company.

Great service. They were onetime and kept me advised when they would be there. They did a very professional job and the bill was LESS then the estimate. I would use them for any electrical services I need.

Genesis has done multiple jobs for me. Their work is excellent and their employees are pleasant and professional.

Had an electrical emergency this a.m. and Genesis went above and beyond to make a same day visit for repairs. Their kindness, integrity and quality of work is top rate. Will definitely contact for future electrical work.

From initial call to Doreen to Mark and apprentice they were all very professional and personable. And even though it was a small project, a good job was done.