House Cleaning reviews in Fishers, Indiana

I purchased a one-time deep cleaning of my entire house. Denise was awesome! I am now considering scheduling regular cleanings . Definitely a good value as well.

A1 Quality cleaning svs is the first place you should call if you are looking for efficient and professional company. Trust worthy and qualified to address any need or matter at hand. They also can provide excellent references to back their guarentees.

We’ve been with A-1 cleaning since 2018, biweekly, and they are extremely reliable, with great customer service. We’re happy with their cleaning, and I highly recommend them.

They are very thorough. Always looks awesome when I get home. They are reliable. I just love coming home to a clean house. I'm pleased when I come home. We are actually going to increase from once a month to twice a month.

I needed extra help cleaning my house over the summer when I had two teenage boys and their friends, clothes, and stuff come home from school for the summer. I had tried A 1 as I had purchased 4 hours of cleaning from Groupon. The woman who came did such an awesome, thorough job that I called A 1 and asked for a quote. Through the summer, A 1 came every two weeks and my house has never looked better. Thank you A 1 Cleaning for helping my house to remain a clean and tidy home that I can be proud of.

Denise is great and her attention to detail is fantastic. I’ve been using A-1 regularly for about a year and have had a good experience overall. Jennifer is great with scheduling change requests!

I love A-1 Quality Cleaning! Every month my house gets cleaned and I so look forward to it. They are wonderful to work with. So flexible and take care that everything gets done. Would recommend to anyone!

I cannot even describe how pleased I am with A1! After moving elderly my mother out of her home to Michigan-I needed to find a service to totally clean the slightly neglected home and get it ready to sell. My son had researched various services and suggested A1. Dealing with a company from 300 miles away was a bit unnerving, but I worried for no reason! After my initial call to Pete, the owner, he called me back within a couple hours after visiting the home. I was able to specify my expectations and Pete told me exactly what results I could expect!
Jen Snodgrass, the Operations Manager was in contact with me over several days with emails and texts and before and after photos! She was awesome! Our realtor from Talk to Tucker was VERY pleased too!
I HIGHLY recommend A1!!!

Beyond impressed with the professionalism and excellent service I received! With two little ones. it's hard to find time to clean between the laundry, dinner, school, etc. Having my house cleaned took so much weight off my shoulders. They really took pride in their work and paid special attention to details! I will definitely recommend to friends and family!

Jessyca was amazing! She spent nearly 4 hours at our house paying very close attention to detail for our first “in depth” clean. We look forward to her coming back every other week to help us keep our place nice as we welcome our new baby 💕

We have used A-1 for several years now. They are very friendly and accommodating if you need to switch dates. It’s so nice coming home to a clean house and it saves us time having to do it with 2 kids. They do a great job and even tidy up the kids rooms. :)

A-1 cleaning has been cleaning our home for almost 2 years. All their staff is friendly and professional. I never had a house cleaner who smoked, which is huge to me. They are great about keeping you up to date on changes in staffing. I would highly recommend this service.

Very thorough, always looks awesome!!! I've never had a problem with theft (one of my major concerns since they're there when I'm not home). The employees are very respectful of my house and my kittens! We did have a problem with the house not being up to standard. Jen was super cool about it and even came herself the next day to make sure it was done right!! Would recommend time and time again!!!

I had called to schedule a deep cleaning and wanted the pricing for return services. I spoke with Jennifer who was very nice and helpful. We had some issues with scheduling but Jennifer reached out to me personally and we got it quickly resolved. I loved that they even asked for my pets names and could clean even if we weren't home. They do great work and I would highly recommend them!

We selected A-1 Quality Cleaning Service to clean our home after extensive research of the services available in our area. After our in-home estimate & initial deep clean, a housekeeper was assigned to do our recurring visits which was important to us. She is on time, pleasant, thorough, and careful while cleaning. We feel that the pricing is competitive for our area & they are flexible with scheduling. I would highly recommend them.

This was the first time that we used A-1 Quality Cleaning Services and they did a great job cleaning our offices. They were professional, dependable and timely when giving us the quote and setting up our cleaning services. We will definitely use them again in the future.

A-1 Quality Cleaning Service has been cleaning our home for several months now. We had a slow start, but after expressing my expectations, I am 100% satisfied! Denise is amazing! She keeps everything shining! She is dependable and consistent!

I have been using A1 Quality Cleaning for about a year and have nothing but good things to say about the company. The cleaners have always arrived at the scheduled time and were pleasant and efficient. I am very satisfied with the company and the employees and would not hesitate to recommend A1 Quality Cleaning for your home.

House cleaners are always friendly & polite. You usually get the same person so it feels like one of your own family is in your home. Love this service! My home is clean & smells fresh after every visit!

I hired this service to do a move out clean for a rental property I was staying in. I already moved out this house when I hired the company. First impressions were great! The Vice President of the company, Meredith Lowman, came out to the residence and gave me a customized quote. She did a walk through the house and explained everything they were going to clean to include dusting light fixtures, ceiling fans, vents, vacuuming, etc. (see photo). I even paid for extra services that the rental company requires. So in that regard I give Meredith 5 stars for customer service.

Execution however is atrocious. Telia was the cleaner. She came out 11/4 at 9am saying “this won’t take long”. I went to work to let her do her job and after work I returned to the residence. What I found was not what was agreed upon and what I paid for. I left a review with the company and provided them pictures of the poor work their cleaner did. 0/5 stars (Pictures attached) The counters were wiped off, but a blue stain was left in a kitchen counter, the kitchen appliances were wiped, a floor was mopped, but that’s about it. Nothing else was completed on their list.

A couple days later Jennifer and Meredith got back to me and wanted to rectify the situation. So they moved things around to get Telia back out to clean the residence again. Only this time Meredith would come check on her periodically to verify everything was done properly. So at 9am on the 7th, I let Telia back in the house and proceeded to go to work. After work I returned and check the house. To my surprise the job STILL WASN’T FINISHED. (See pictures) 90% on the list was finally done, but vents weren’t wiped, a baseboard in the master bath wasn’t done, a light fixture still had dust on it, and NOTHING WAS VACUUMED.

Friday 11/8, I talked to Meredith on the phone. She asked how things were and I told her “for the services you provided and the things you cleaned, it looks great! However there are things that weren’t done still.” Meredith then proceeded to get defensive and tell me how she “knows everything was done” because she checked it personally, she then asked what wasn’t finished and I told her nothing was vacuumed as there was 10x more foot traffic across all the carpets than after the first time they finished cleaning. (See pictures) Meredith became extremely defensive and proceeded to tell me that Telia vacuumed the room behind her as she stepped out of the room. The problem is that not what the pictures show. Vacuuming is not something you can fake or lie about either! BECAUSE either you did it and it shows, or you didn’t and there are footprints all over!! Because of the poor customer service and refusal to acknowledge that your company still didn’t provide proper services, I give you 1/5 stars.

Lastly, Meredith did finally give in and offer to send another cleaner over to the residence a THIRD time, but I decided to refuse. The company hasn’t even tried to discount the cleaning from their repeated failures and refund money from work they never did... I lost all faith in the “best rated cleaning company in Indianapolis” after they failed to do the job properly the second time. So I went over there on my last day of having keys and vacuumed the entire place myself. Take a look at the pictures yourself and make your own decision if the carpets were vacuumed or not. All pictures were taken after they “finished” cleaning from both times. I 100% do NOT recommend this company as I have never had a worse experience with a “professional cleaning company” and they will never get my business again.

I hired A-1 Quality Cleaning because my normal cleaner was busy and I needed a client's home cleaned before move-in. A-1 Quality Cleaning was nearly double the price of my normal cleaner, but I was in a pinch and really needed a deep clean. I honestly thought with the price of the service that it would be a deeper clean than I had ever paid for. I am very bummed to say that it was not a deep clean at all, but merely a quick surface level cleaning. After walking into the home and realizing that the service did not meet the description of the job, I called Pete to explain and sent images as well. Pete agreed that it was not up to the company's standards either. He "discounted" the service (it still cost more than my normal cleaner, who does a much better job than my experience with A-1). He sent a new invoice for a higher amount than we had discussed. He quickly realized and called to adjust it, saying he would make it right. I was getting ready to list a rental of mine, and I told him I would like to give him a second chance as long as he scheduled me with a different cleaner. He said he would reach out and stay in touch so that he could earn my business with the second chance. I never heard from him again...