House Cleaning reviews in Fishers, Indiana

I was very happy with the cleaning that was done on August 7th. It’s so nice coming home to a clean house.

Plan: B Cleaning does a phenomenal job. Their deep clean for our house was unbelievably thorough and seriously gave us "little kid at Christmas" vibes when finding the random spots they had cleaned. The recurring cleaning gives a great peace of mind when juggling working full-time, kids' activities, and just the chaos of day-to-day life. The recurring cleanings have given a sense of calmness and peace to our house. The team is really detailed and does a great job communicating before and after the clean. I would highly recommend them!!

We hired Plan B for a one time deep clean before a party. The two people that cleaned did a nice job. I felt there were a couple of things that got missed. To resolve the missed expectation, Plan B sent out someone the next day to fix it. I am pleased with the outcome and how they handled the resolution. I am overall very pleased with Plan B and would hire as well as recommend to others.

I Love Plan B Cleaning! I have been using this incredible business for 6+ years. I feel so happy when they come every 2 weeks to revive my home. Their employees are so warm and friendly. They are always asking if there is anything else that they can help me with. After recent health issues over the past few years, I am limited on what I can do. The Ladies and Men have been wonderful to help me with extra little things that make my life easier. You can tell that Debbie and Ben have instilled heart and caring into their business. It feels great to have happy people come into my home and carefully take care of my things like I would. My home smells so fresh and looks so clean after Plan B has been here. I will definitely continue using them and recommend their company to everyone. They are wonderful people. Thank you Debbie & Ben for sharing your love for The Lord & People with your Great Staff & Customers!
Carol K.

The Phone Center customer service agent worked with me well on scheduling. It didn't pan out, but she did make scheduling efforts and had great communication. Thank you for great communication and excellent customer service! Good customer service.

I've been using Plan B for a number of years now. They do a great job and I really appreciate how conscientious they are. If there is a problem with scheduling they reach out immediately and keep me up to date. The house always looks great when they are done. I had floors refinished a few months ago and asked Plan B to concentrate on the dust it created. They did a great job and also made sure to ask if there were any changes to how they should clean the floors since they were newly finished. I am a very happy client.

We have not had a great run over a seventh-month trial engagement with PlanB. Their communication has been lacking, and we never found it to be a solid cleaning performance, though the first month was good. After that, the quality of the clean depleted quickly. They were often curt and snippy in their correspondence. We selected the cheaper service, not the deep clean, and then somehow got put on a regular rotation even when we didn't want or need the cleaning. Felt at times like a bit of a scam. We were much happier with Molly Maid. Be aware that they require 30-days notice of cancellation, which can be inconvenient. Also, we recently learned, they demand 48-hours cancellation and charge 100 percent otherwise. Not ideal if you have a busy schedule or the changing needs of toddlers.

When we did try to cancel with 30 hours or so notice, they charged us $225 without any confirmation, little communication, and just doing the charge without bothering to provide the service.

It took seven months, but I eventually learned why they call themselves Plan B—not Plan A.

Updated review for 2025! I decided to call Plan B again and bring them back into my home to help me after being unable to keep up with my home due to various circumstances. They deep cleaned my house this morning and I cried happy tears upon arriving home to see their work. It was like a weight was lifted off my shoulders. I know they worked incredibly hard to get my house this clean, and I am so grateful. Plan B will be returning biweekly to help me maintain the home so my family, especially my children, have the best environment possible. Don’t hesitate, this is the cleaning company you are looking for!

Updated review for 2024! I still highly recommend Plan B. I had major surgery this year and multiple complications that kept me off my feet for two months. My friends coordinated with Plan B to gift cleaning services to me while I recuperated. Plan B was thorough, prompt, professional, and courteous as always. I would never hire anyone but Plan B to come clean my home.

2022 - I highly recommended Plan B! I have an autoimmune disease, long covid and two small kids, and have hard a hard time keeping up with my house the way I would like.

Plan B worked with me to determine what service/duration fit my budget, and today Eliza and Lex came to my house for a deep clean. I was immediately comfortable with both ladies and they did an amazing job. My home looks amazing, and my tubs look brand new! They even got a sticker off my cabinet from my son that I had not been able to remove Not an easy feat considering I have two little kids! I am already looking forward to Plan B’s return visits. If you’re looking for a cleaning company, Plan B is it!

It did take a few weeks to get an appointment, but it was 100% worth the wait. I figured the wait was a good sign that they were booked with lots of regular customers, and I was right. Thank you Plan B!

Cleaning was timely, thorough, and fairly priced. I highly recommend Plan B Cleaning to anyone looking for a reliable house cleaning service.

I utilized Plan B cleaning for a move-out clean. They were professional and very easy to work with. It was very nice that they have a texting option so I could text questions, concerns, or notes to them without having to call. Furthermore, they were able to answer all of my questions prior to scheduling a cleaning. Once I was ready to schedule my cleaning they are several dates and times to choose from which was very important to me.

A friend of mine in Indiana recently had surgery and was in and out of the hospital several times after due to complications. She is a stay-at-home-mom with two small children, and couldn't clean while she was recovering. Some friends and I came together to find home-cleaning services in her area so she'd have some help while she recovered. Plan: B Cleaning was extremely helpful in scheduling days and going over the services my friend would need during her recovery. I spoke several times on the phone with Greyson over the past month and a half, and he was so incredibly kind and helpful. My friend says her house always looked great after Plan: B's arrival and made her recovery so much easier not having to worry about her house. Thank you so much to everyone at Plan: B for working with us and doing such a great job. You have an amazing staff!

Plan B Cleaning has been great to work with. We have dark shinny wood floor which make cleaning a hassle. Plan B experimented with multiple approaches to clean and found one that works! All of the team members are hard working and diligent. We highly recommend their services.

We recently switched from another cleaning company to Plan B Cleaning. They came for the first cleaning and did a remarkable job. I was surprised that near the end of the first cleaning another person from the company came and inspected the work of the cleaner. They discussed the time it would take for regular cleanings, had detailed conversation about the general cleaning areas and any areas of specific concern. Very thorough. I am excited to have them come on a regular basis.

Plan B offers reliable and impeccable service. We are longtime clients and it’s because they make sure the job is done well and work with homeowners on scheduling conflicts. They do this all and maintain competitive pricing.

Wren did a fantastic job cleaning my house. She made sure every speck of dust was vacuumed up! My bathrooms are sparkling clean, as is my kitchen. Overall, my house looks great! Thank you Wren and Plan B!

She was wonderful and I would have her come again anytime.

I am very pleased to see that the office maintains a clean and pleasant environment each week, and I commend the team for their exceptional effort and respectful conduct. I recommend their services 💯

The first cleaning was great! The team was incredibly thoughtful and very thorough.

The team did an amazing job cleaning our home for the first time. I've never done this before so I wasn't really sure what to expect. They were so friendly and kind to our dogs (even though our big dog has a jumping problem). It was so wonderful to be able to enjoy my weekend in a fresh, clean house! Highly recommend and can't wait to have them clean for us every month!

First time to use Plan B Cleaning and they are very professional from the start. Kiki did a good job all by herself. And someone came in after a few hours to check if we were satisfied, and also called after the service is finish. I would highly recommend their service!

Plan B did a great job on my deep clean. Their attention to detail was great and they did an extra nice job on areas I had expressed concern about. And on top of our all, both workers were very kind and professional. I would definitely use their services again!