HVAC reviews in Fishers, Indiana

4.6 based on 564 reviews Back to the listing
    5

    Quick response and amazing service. They got someone over to look at my air conditioner right away. It turned out to be an easy fix for a very reasonable price. Very satisfied.

    5

    Brian from Homesense was awesome to work with. While my HVAC was not moveable or worth the money I was very appreciative of honesty and my project. I will keep them in my phone for future projects. Thank you Brian!

    1

    They were friendly when they showed up. It was a $100 charge to look at HVAC and they said someone would call about estimate. No one did, but they did send an email with estimate which was very pricey. Not sure I would recommend.

    5

    Darren Noel is most conscientious and thorough, tested pressure differentials between the intake chamber and an exit duct, even sealed both holes, and completed his checkup within about one hour. Even helped dragging a 100' water hose through my home to help him clean the outside heat pump. Thank You. You're hired.

    5

    Besides the great service and introducing the technician who will be coming on a text message ahead of time, I really really like that I can trust they will not cheat me by adding unnecessary 'extras' that I can't prove or disprove I need beyond what I called them for. So unlike many other companies I have used in the past. Because they are willing to tell me what I DON"T need, I know if the day comes when they tell me this time I DO need more than I expected, I can trust that too. I highly recommend them

    5

    Had Homesense come out to do my fall check up. They were early which I didn’t mind of course, and very professional. Everything quick and efficient and I look forward to using them again soon. Highly recommended!!!

    5

    We have been with HomeSense for a number of years now and highly recommend the company and team. Darren tends to come to our house for our service appointments and my husband likes him so much he tries to be home so they can chat a little. 😊

    5

    Great service and extremely professional. Aaron was on time, efficient and explained exactly what needed to be done in respect to furnace service. Communication is key and HomeSense keep you up to date every step of the way. Highly recommend them!!

    5

    The customer service and communication from Homesense is 2nd to none. Everyone we've interacted with is friendly, knowledgeable, and customer-focused. They will be our go-to HVAC professionals from now on!

    5

    The tech was on the site before we were. He was very courteous and explained everything that needed attention. He put on footies immediately upon arrival. My husband said if we needed HVAC service in the future, he would call Homesense.

    5

    Darren was awesome. He explained everything, was professional, extremely nice, trustworthy and put covers on his boots. Darren has been our main technician the last five or six years and I’m sure is a huge asset to HomeSense. 10 out of 10 recommend HomeSense

    5

    Heading into the cold months knowing that Homesense has our back. Signed up for the maintenance plan so Darren keeps our furnace running efficiently throughout winter and in the summer he’ll make sure our air conditioning unit is on track as well. Thanks Homesense for being professional and reliable.

    5

    Homesense provided a great experience when we purchased a new HVAC system. The installers appear at our home on time. They were very professional & did a great job. I would highly recommend them next time you need a new HVAC system.

    5

    I've used HomeSense for upgrading my AC and doing regularly scheduled maintenance on my HVAC system. They're highly professional and detail-oriented, because they focus on things like properly sizing the AC system using calculations, instead of just putting in an oversized, more expensive unit. I feel like I can trust their work and have always had a good experience. One thing I like is that they text you when a technician is on the way, with a picture and short bio. It's a nice touch to know who's going to show up at your door. I have recommended HomeSense to friends and co-workers.

    5

    Excellent and timely repair and service on my HVAC system.

    5

    Ben and his team from Homesense installed a new A/C at my house yesterday, and they were great. On time, efficient, knowledgeable and answered my (often stupid) questions with professionalism. This was a big investment, but Homesense's Chuck, Brady and Ben made it go smoothly. Definitely would recommend.

    5

    Happy with our experience with Homesense - we got an estimate on a Thursday & our new AC was installed the following week. Knowledgeable & friendly technicians, easy financing process!

    4

    First, I appreciate the fact you over-communicate-multiple calls, emails and texts to keep us updated on what was happening, when, and by whom. It can be a bit much as the same messages, etc. come to both my and wife's phones/emails but appreciated, nonetheless.
    Second, whenever we have had an issue, the service techs are great representatives. This time it was Aaron R. Great guy, professional, and didn't mind me looking over his shoulder and helping him when I could. Bonus, he explained to my engineer-brain what was wrong and why.
    Finally, and excuse my bluntness, the only thing I do take issue with is I was charged $265 to install a part I can buy for $25-30. As a small businessperson I get margins, costs, etc. This just seemed a bit much. That, and only that are why we rated this interaction as 4 stars.
    But overall, I do recommend Homesense; never had anything but good interactions with the company and their technicians.

    5

    I made an appointment to have two gas furnaces cleaned and serviced. The appointment was easy to make and I was given options as to the date and time of service. Prior to the service person arriving I was notified who would be coming and his degree of expertise. When he arrived he was polite, knowledgeable, and gave me a verbal report of what he had done and assessed during the servicing. This is the second time I have used Homesense and have had no complaints. I have no reservations about recommending them to others.

    4

    Good customer service, listened and responded with a product to meet our needs within budget. Scheduled work rapidly and installed. The AC works great. Had a minor glitch when we turned on the heat which was addressed and fixed rapidly. Happy to recommend Homesense. Professional, great products and excellent customer service.

    5

    Extremely professional and thorough from our initial contact to completion. Every step was explained and all our questions were immediately answered. Installation was completed in one day including all equipment and needed electrical work. If you want the best results for heating and cooling requirements, contact Homesense.