HVAC reviews in Greenwood, Indiana

first off I have used johnson in the past and been pleased. however today i have them come out to replace a kitchen faucet and sprayer. I have brand new in box moen faucet and sprayer. the guy that cane out quoted 675. the job takes thirty minuets or so and requires no parts from them. that is stupdily insane. lowes where bought from quoted me 156 to install. if i was half the size I am and younger i would do myself. this way over priced has left bad taste in my mouth. i will find another plumber going forward

Had a great experience with Johnson with a complicated plumbing issue. They were prompt, professional, and knowledgeable, and fixed the multiple problems that we were having. I got to work with Alex, Darren, and another one of their professionals whose name unfortunately is escaping me, but they were all friendly and helpful, with fair pricing. I will for sure use them again!

Service and installation was excellent. Installers worked like a team. Friendly and informative. Complete system installed in 5 hours and left areas clean . Excellent service. We've had this company for 20+ years.

I just had my annual furnace and plumbing inspection as part of my maintenence plan. My technicians were excellent and professional. I liked the fact that they did not make any recommendations that were not in my best interest. My water pressure issue was resolved based on Jesse’s recommendation to replace a faucet which I did myself. My furnace technician Tyree kept me up to date on my aging furnace so I can plan ahead. He also helped me with a DIY recommendation for a new thermostat. Good job, JHCP.

I have used Johnson for years. They installed a new HVAC system in 2022 that stopped working 3 years later on a Friday night. With four kids, I couldn't wait until Monday. I called and their weekend rate was $239 for just the diagnostic call, which was more than $100 over Williams Comfort Air for the same service. I asked if they could work with me, and they were adamant and rather flippant that that was the best they could do. They used my misfortune with their product to try to then upsell me on their service club, which would have cost me $334 to get a simple diagnostic on their malfunctioning product. Their prices go up and their customer service goes down year after year. They lost a loyal customer today, which is hard to do with me. I recommend no one use them and go to Williams Comfort Air for HVAC needs.

We are most disappointed with the lack of consideration given to us for a plumbing issue. We scheduled Johnson for a plumbing issue. They came out quickly and gave us an estimate and said the work would take 1-2 days. It has been one week we still do not have a kitchen sink that works. We have had to reschedule and shift our work all week long in anticipation that they would finish the job today. They said, “we are sorry, it is a scheduling issue”. We waited again today, no call no show. We now have to go all weekend without our sink. They need to finish a job before they start others. We would not recommend Johnson which is sad as we have used them in the past successfully. We will not use them again.

Great service. Able to get in quickly. Called out for a sub pump issues and inspector recommending the heating system get looked at. Caught multiple issues some that were present and missed by a home inspector ( ac unit issues) and existed from the moment the house was built. Ac unit had never been serviced, despite having regular service from another company. Fixed a faulty sub pump system. Signed up for regular service and maintenance.

While I was out of the country for business, my home furnace failed. My HVAC service rep (not Johnson) indicated they could not get parts to repair nor could they find a suitably sized replacement unit. I called Johnson - an authorized Trane certified company - and Scott went to my home that day, completed some basic home heating calculations, and located a replacement unit in Kentucky. The next day the team from Johnson H&C installed a new furnace and matching AC unit. The new system works perfectly and we have the team at Johnson to thank for their immediate response. They earned a 5 star for their customer support and for delivering on their main objective - heating before the major cold front arrived - for my family and home.

Excellent service.

Great 👍

The staff is professional and knowledgeable 😘

Really great work thank you!

Great experience would recommend for all

Great group of people very honest and professional

Came out late night. Service was great was very affordable

Very satisfying workmanship and professionalism. Will keep using this company!!!

Diagnosed, then fixed the problem in less than an hour. Couldn't be happier with the repair and repairman.

Great customer service, very polite and detailed....Highly recommend!

Very nice and professional respectful will use them again thank you Edith Scott

On time service and attentive to customer needs. This is a good company.

I needed my AC fixed and they responded fast, great job.