Constraction reviews in Indianapolis, Indiana

Kenny and Luis did a fabulous job on the bathroom and laundry room. They were punctual, courteous, and got the job done very very nicely!!

Outstanding service! A 1am call to ServPro hooked us up with Drew and Mario, and the results are even better than expected. Thanks guys!

Sheldon and Ray did an amazing job working with my insurance adjuster and keeping me informed of how the job was proceeding. Great job guys and thank you so much for your hard work!!!

Kenny and Luis of ServPro were fantastic! Professional, personable, and knowledgeable. Kept me well informed about what was happening every step of the way. I highly recommend them.

We had flooding in our crawl space due to a sump pump failure so we called Servpro on a Saturday around 8pm for help. They were pumping the unwanted water out within a few hours of our call. Once the water was out, they dried out our crawl space and repaired the vapor barrier. Overall they did a great job and they were very friendly and courteous.

My wife and I have lived in our home for twenty-three years and have never experienced water in our basement. Following a major rain event, our sump pump malfunctions and the water rushes in. We called ServPro and they responded immediately. We could not have been more pleased with their responsiveness, professionalism and quality of work. We would highly recommend ServPro for all your restoration needs.

They were amazing! Would definitely refer them to someone else. Glad they were here to help us take care of our house. Mario is amazing!

This crew these guys was so awesome Drew so nice kind caring and he cared for us he’s also general manger.

His job was well done nice neat clean it smelled so good on time all the above.

I love it that made me feel at home again.

I really thank god I have connected with such an nice cleaning crew Jackson,Webb,Caleb thank you guys for all the service you did in our home the crew was fantastic my family is well appreciated thanks again

Servpro did an excellent job of getting my house dried out from a bad water leak. Very professional and courteous. Would highly recommend to anyone needing restoration services. Thank you Sergio and the crew for all your help!

Sergio was so helpful to myself and my husband during our home renovations. We used Servpro for water remediation and he was very helpful in explaining the process, what do expect, and even checked in on how we were doing. We highly recommend Sergio and his team!

Our sump pump failed and flooded our basement. Mario, Phoenix and Jacob came out to dry out the basement as quickly as possible. Even our insurance adjuster noted how great of a job they did.

I want to start off by saying I really do appreciate service pro sending the team they sent lead by Andrew. They did an awesome job. It’s been a stressful few days, due to Thanksgiving, being right around the corner, Salvador did a great job communicating with me and Sergio did a good job as well. Thanks guys we really appreciate the help and the hard work that you do.

Mario was just here to do an estimate and he rocked out his job. Very appreciative of his understanding and working process to get house back into working order. Possibly very quickly as well. Thank you Mario! Would def recommend!

Mario and his crew were here at our home for a total of 7 days trying to get our home back in order after a water pipe burst in our upstairs bathroom. He did a WONDERFUL JOB !! getting everything dried out and removed so we could start the process of rebuilding our home. He knows how stressful this event can be and kept us informed throughout the entire process. Servpro should feel lucky to have him as the face of their brand Sincerely, Thomas Kozenski

We had our water heater go bad and drained 50 gallons of water from our garage under the wall into our living space. It is very disconcerting to get up in the morning and wade through an inch of water saturating your carpet down stairs.

Sergio and his crew were very responsive and over a period of three days dried out our down stairs rooms. They used some nice high tech meters to test the walls for water that had been absorbed. I am confident everything is now dry as can be and we are ready for the reconstruction phase. New carpet, base boards and perhaps some drywall.

Thank you Sergio and crew for all your hard work!

Sergio and his team did a great job with the initial emergency mediation. They were prompt in starting, to avoid less damage.
Very polite and answered questions when needed. The water damage covered 3 floors. Satisfied so far and ready for the next step of reconstructing.

On Saturday night March 17, 2024 we arrived home after being gone all day to find our main floor and basement being flooded by a broken toilet water supply line. I shut off the water line valve. I contacted Servpro at 10:30PM and they responded that night with a 2 person crew to start removing the water. The same crew was back early the very next morning to remove moisture and start the determination of the water damaged areas. As the project continued my trust in the crew and their analysis was beyond questioning. The crew had been so diligent pinpointing areas of moisture and then regularly tracking the drying progress with frequent moisture meter checks. They shared the moisture meter reading with us and welcomed our watching them take the readings. They showed real concern for the home owners (our) property, throughout the project, not wanting to remove anything that could be dried out through the fan/heat process. The crew discussed with us what they were going to do and why. The crew also kept us well informed about when they would arrive and leave each day during the 10 day process. We had the same 2 person crew of Jennifer and Pedro from start to finish. They were totally AWESOME! They were always busy coordinating and helping each other. They documented the recovery process with lots of photos and moisture readings and kept our Homeowners insurance company well informed in a timely manner. They removed and disposed of enough material to fill three quarters of a large dumpster. We can't thank Jennifer and Pedro enough for their professional services and the comfort they provided to us during the duration of the project.

Servpro just completed a mitigation of water damage to two floors of my home. The damage and mitigation were complicated because the company responsible for the damage did not give me the go ahead to start mitigation for 8 days. By then, not surprisingly, not only was the water damage worse, mold and bacterial contamination had started. I cannot say enough good things about the crew chief Mario and his crew. They were as polite and considerate as could be. Mario took care to explain what they were doing and why they had to do it, in particular when it came to things like removing cabinets. Everything was thoroughly documented and monitored for progress. If I could give them ten stars, I would.

My crew chief, Mario Williams, was AWESOME! Always explaining what needed to be done and the plans for future remediation. Highly, highly recommended.

I’ve worked with this group for years and they are great to work with. They are always responsive to the customer needs. The communication between the vendors and the insurance companies and the customers has been excellent, I would recommend them to anyone.

Ralph, Tyler & crew are top notch! Customer satisfaction is their top priority. We value our partnership and the opportunity to continue to work together.