Home Services reviews in Indianapolis, Indiana

4.7 based on 8695 reviews Back to the listing
    2

    Our business hired them for overnight cleaning services of our facilities. There is no consistency in the work and 70% of our contract work is not getting done or overlooked. The sales/management team is not responsive when we bring the issues to their attention.

    1

    My husband and I own our own business and went to Stratus for information on starting a franchise to expand our business. Elizabeth, who was supposed to present the Franchise to us, seemed condescending, disengaged, and uninterested in helping us. However, she did provide us with Franchise Disclosure agreement that requires a minimum 12 month term and a two year none competition agreement after you end your agreement with Stratus. So basically, your company will cease to exist and you will have to pay Stratus %5-%20 profits plus insurance, Elizabeth did not elaborate on anything. Additionally, you have to pay and use their products, despite what it says in the Franchise Disclosure Agreement that it is the Franchisee’s responsibly. I am sure the Franchisee’s provide a great service based the reviews. However, I am not willing to give up my existing accounts, nor trust Elizabeth with my invoicing, after the horrible experience I had with her at the Indianapolis location. READ EVERYTHING BEFORE YOU SIGN!!

    5

    We started using Stratus a few months ago and are very pleased with the service they provide. The church is much cleaner now without the headaches of trying to do it ourselves.

    5

    The team from Stratus cleans our office and kitchen and lab twice a week. They do a very good job for us consistently and are willing to help us with special requests when needed.

    5

    The group I worked with was so good that I brought them with me to our new location. Timely and thorough. Great people and highly recommended.

    5

    Stratus cleans our office at work weekly with an extra trash service mid-week. We have had no trouble with their service and the place looks great. We contracted them about a year ago now and are very happy.

    5

    Stratus is a professional service in all aspects of their operations. Good and friendly people who make their hard work seem effortless. This group truly delivers on their promise to meet or better your needs.

    5

    Consistent and good commercial cleaning services are hard to come by! Edi and his team do a great job. In addition to quality services, they are responsive and professional. They solicite feedback on a regular basis and always follow up to insure total satisfaction. I appreciate the consistent and quick communication!

    5

    Carla is a very good employee and representative for Stratus. She’s very professional, responds in a timely manner and goes above and beyond for her customers!

    5

    After the shut down of the gyms we knew cleanliness was of the upmost importance for fitness facilities. We had decided to change cleaning companies to Stratus because of SANTOS. I knew him from another club I worked at and he started working out at VASA. He approached me one day to ask if we had a need for a cleaning company. It was perfect timing because we had a company meeting about the cleaning issues the following day. I introduced him to my DM and RD for the area. He was extremely professional and we have absolutely loved the services. The communication is great and if I ever have any concerns he immediately rectifies it and then follows up on satisfaction. Our members have seen a noticeable difference in the two companies and only positive feedback about the cleanliness. I was excited to hear that Stratus is now in the midwest for VASA... all thanks to Santos!

    5

    The Janitor's Family and Stratus Building Solutions do a great job of keeping our office building clean and stocked. The operations team is also reaches out often to make sure there are not areas of concern. Highly recommend them.

    5

    I was able to schedule with Matt & Santos. I believe the pricing, scheduling, & professionalism was top notch but didn't even compare to how well my floors turned out. I would recommend Stratus to any company looking to improve the look of their facility.

    5

    I have been working with Lee and his outstanding team for several months. They are incredibly professional and committed to meeting all needs and expectations. The responsiveness is unmatched. My organization is fortunate to have teamed with Lee and Status Building Solutions of Indiana. Not only is Lee the best of the best but the Ops Managers I have had the pleasure to work with are outstanding. Thanks Lee, Santos and Eddie!

    5

    Stratus Building Solutions has been our cleaning service for going on two years. We never have any problems and they are very efficient. If anything comes up that is out of the ordinary, they are right on it in a timely manner.

    5

    Santos and his team did an amazing job. My facilities office floors and carpet hadn't been cleaned in years. Now my 17 yr old tile floors look brand new and the carpet in the office which is also 17 yrs old looks so much better. Stratus really does do an amazing job. :)

    5

    Stratus has been cleaning our childcare facility for several years and I can not say enough good things about their service. Most recently we had an unusual event that needed some serious cleaning attention and Status was right there to immediately help us out. The amount of effort they put into getting us back in perfect shape was greatly appreciated. Thanks you Santos and your crew.

    5

    Santos and Uribe were absolutely FANTASTIC! They were extremely professional and very thorough. They detailed exactly what to expect from the cleaning, and were extremely pleasant to work with.

    I will certainly be using them at least monthly for my facility and I love that my clients feel safe now knowing that we were able to provide such high quality Viral Disinfection!

    Stratus is the BEST!

    5

    Santos and his crew are always kind, courteous and professional. They are very prompt when there any additional needs or concerns. We have regularly scheduled cleaning, carpet cleaning as well as strip and wax of our floors. They went above and beyond with the strip and waxing. We are a high traffic construction business and they were able to bring life back to the floors. Our showroom looks amazing as well as the break room of our drivers. Areas of which I thought were damaged beyond repair. Foundation Building Materials is very pleased with the service and cleaning of Stratus Building Solutions. I would personally highly recommend them for any of your cleaning or flooring needs. A huge thanks for their hard work and dedication and superior customer service.

    5

    Stratus has done our cleaning for 2 months and they have done a great job. They personally met with us and set up the services. They come and check in on services regularly and get feedback from you personally, which is so helpful. I have been very happy with Stratus and have referred others to their service.

    5

    I’ve used the Stratus team for carpet cleaning, power washing, and daily janitorial services. They do excellent work, are responsive, solution-oriented, and have excellent customer service. Matt, Santos, Gustavo, and the entire team are outstanding! I highly recommend them for any cleaning needs your business may have.

    5

    I have been using Stratus for several years now and they have come a long way. For value they cannot be beat. Staff are reliable and do a very good job.