Home Services reviews in Indianapolis, Indiana
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I am very familiar with this industry and how things work. with that being said, I have not seen another company that does a better job. Tevin was very professional and goes above and beyond for customer satisfaction. Top of the line equipment and service. I would never have another company clean my house again. Vents, upholstery, mattresses, tile and grout, wood floors, and even your dog bed. One stop shop.
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I have used Zerorez several times to clean my carpet. I appreciate how easy it is to schedule your appointment online and the communication I receive prior to the job. My technician, Scott, did a wonderful job. He called prior to my appointment to make sure I knew what time he would be arriving and greeted me with a smile and a friendly demeanor. We did a walk-through of the rooms and hallway that I wanted him to clean and discussed any trouble areas I needed him to focus on. I had multiple stains throughout my carpet due to a foster dog that I had for a couple months. When the service was done, I could already tell a difference in the air quality and my carpet looked great! All of the stains were gone and my rooms smelled fresh with no heavy perfume odor. I was very pleased with the service and will definitely have them come back again! Thank you, Zerorez and Scott!
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Quick and easy to work with. I had to reschedule and they made rescheduling easy. The guy that came out was professional and kind. Great company!
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Brandon was our service technician today Brandon gets 5 star for his kindness and professionalism on Bethel Cove Drive.
The technician was great however our home now smells like animals and the concerned area of my carpet is still the same.
I feel I will spend more of getting rid of the animal scent than I did trying to clean my carpet.
If the company know you have animal owners this should be on one route.
Animal free owners should be on a separate route.
I now smell animals throughout my residency which I never smelled before.
Very dissatisfied! -
I previously left a 5 star 🌟 review and that is still upheld for the service technician.
The 1 star review is for the overall outcome of our carpet.
The are with most concern still looks the same after the area is drying out.
Also now my home smells like animals.
It seems as though whomever carpet was cleaned prior to mine had animals and now I can smell their animals in my house.
I have tried to air out but still the over powering scent of animals rule my nostrils.
Very displeased in outcome.
If the company know you have homeowners with animals these clients should be on the same route.
If you have a animal free home this should be a separate route.
The company should ask clients if they are animal owners to better assign routes.
I feel I will pay more money getting rid of the animal scent than I did trying to clean my carpet 😤 -
Citywide does an amazing job! From the sales team to the management to the actual team of cleaners they all do a wonderful job. Would highly recommend using their services!
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Dylan and his team consistently go above and beyond! Highly recommended!
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Mariah is always professional and super helpful. She makes sure everything goes smoothly and is very easy to work with.
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There are an amazing person and there when I started my company they help me step by step to move forward with my company!
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It’s been a pleasure to work with City Wide Solutions for three years now it been an honor to work alongside City Wide and thank you for helping small companies like us… at Castro Cleaning Services we deeply appreciate all the good support from Emily Roberts.
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City Wide is a great company with a really smart business model! They take the guess work out of keeping up with your physical business so you can spend more time on your clients and the actual work. Shout out to Dylan in Indy who was a big help in setting up a great plan to keep our building in order. I would recommend him and his group to any business looking for ways to improve their look and cleanliness.
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I can’t say enough good things about Brandon May, our Facility Solutions Manager! From day one, his communication has been outstanding. He always keeps our team informed about any issues that arise, which helps us feel confident that everything is under control.
Brandon is proactive in handling challenges, ensuring that work gets done efficiently and to a high standard. He truly goes above and beyond to make my job easier, always ready to lend a hand or provide guidance. His dedication and professionalism make a significant difference in our day-to-day operations.
If you’re looking for someone who excels in facility management, Brandon is your go-to person! -
Working with Emily Roberts and city wide is a great experience they always available went we need support and helpful thanks city wide
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City Wide has done an amazing job at turning our building around from the previous cleaning company. The staff is wonderful, both helpful and friendly. The crew is dedicated to service, helpful and friendly to all. They have been phenomenal.
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I have had a pleasure of working with Citywide for a few years now and I must say that they are reliable, extremely flexible, resourceful from the many services they offer, and they are ready to assist with any problems your business may face. My site overseer and management is Isaac Paris, and he has dedicated himself to making sure that our experience is nothing short of excellent customer service!
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We've been working with City Wide over the past six months or so as a plumbing contractor for them and they've been an excellent company to work with. Quick/clear communication on what needs to be done, all account managers we have worked with have been very friendly, and they've helped our business grow. Can't say enough good things about this company!
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Exceptional Service & Unmatched Reliability!
I have had the privilege of working with City Wide’s Commercial Building Solutions Manager, Jordan Everhart, for years and I can confidently say that he is one of the most reliable, efficient, and professional individuals I have ever encountered. His responsiveness is unparalleled—no matter when I reach out or what request I have, he is always quick to reply and take immediate action.
What truly sets Jordan and City Wide apart is their ability to coordinate any service I need, no matter how complex or urgent. He has never once failed to deliver, and his dedication to excellence is truly remarkable. Whether it's a last-minute request or a long-term project, he ensures everything runs smoothly, always exceeding expectations.
Working with him has been an absolute pleasure, and I genuinely appreciate the trust, consistency, and high level of service he provides. If you're looking for someone who is not only incredibly competent but also deeply committed to delivering outstanding results every time, look no further. Call City Wide and ask for Jordan.
Thank you, Jordan, for being such an exceptional business partner. I look forward to many more years of successful collaboration! -
I have been with City Wide for 9 years and as an independent contractor. I can say it has been a great experience and pleasure to work with them.
City Wide helps small businesses along the way and their staff.
THANK YOU.!!! -
We’ve found City Wide to be well worth our investment! Their team has been a reliable resource, my contact person is Sarah Stoehr. Sarah was able to evaluate our particular situation and recommend the best fit for us. I highly recommend City Wide.
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We have been working with City Wide for almost a year and it has been a wonderful experience. We have had the opportunity to grow a successful business thanks to the opportunities that have been given to us as well as the help, support and leadership from Nancy Cruz. Nancy has always supported our team and has always shown that she is willing to exceed our expectations when we have needed it, she has always been approachable, courteous and very professional with any members of our team and/or facility personnel. Our team appreciates Nancy and City Wide for a very successful partnership and we look forward to continuing success for us all.
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I've worked with the Indianapolis City Wide on several projects. Time and time again, they have exceeded my expectations. Claude is a true professional and provides the sort of service that most everyone I know seeks. It is commonplace that Claude and his crews go above and beyond to ensure quality work and are consistently professional and always clean. Great work City Wide!!