Home Services reviews in Indianapolis, Indiana

We've had a wonderful experience with JAN-PRO Cleaning & Disinfecting, particularly since Elian joined as our cleaner. Elian consistently delivers excellent cleaning services and is very responsive to our needs. Whenever we've had concerns, he promptly addresses them via email and makes sure everything is taken care of in the next cleaning session. After some initial challenges with previous cleaners, Elian's attention to detail and dedication have truly stood out. We highly recommend their services if you're looking for reliable and effective cleaning.

We hired Jan-Pro last year and they have been amazing. Elian is prompt, shows great attention to detail, and has done an overall outstanding job. Elian is flexible and very quick to respond to any questions/concerns I may have. I would highly recommend Elian at Jan-Pro!

I am an office manager in Indianapolis . We started using Jan Pro last year. Our office has never been cleaner. The cleaning crew are friendly and professional. Would highly recommend!

wonderful

The service was exceptional and the employees very pleasant to work with. The cleaning was amazing ...thank you

Lynn Davis

Second trip to the "spa" for my 30 year old oriental rug now that two cats have moved out - and it looks amazing. Thank you!

Rug was cleaned well and pick up and delivery was great. It took a month though because they miss tagged my rug.

Team was responsive, professional and did an OUTSTANDING job removing smoker residue from carpets so that the expecting & asmatic resident could move into a safer, cleaner environment! Would highly recommend!

If I'd known the cost to clean my rug was so reasonable I wouldnt have waited 25 years to do it! Great communication, loved seeing the cleaning process and really appreciate the work you did to make my rug look great.

It was outstanding! They took the rugs out and when they returned they put them back. This helped me tremendously because I wasn't able to lift them myself. They were courteous and explained the cleaning options so that I could match one that suited my needs best.

Loved the pick up and delivery option and reasonable charge for this service. My three rugs came back looking like new and the friendly deliveryman helped me put them in place. The charge was less than quoted from other sources and I liked the video and services described on the website. Overall a great experience.

Courteous staff and professional work. We had four hard to clean area rugs cleaned by Heirloom. The fabric colors were bright and fibers standing up like the day they were purchased, including the high traffic areas.

Don cleaned carpets for me three times last week and did an outstanding job. He always shows up timely, gives great recommendations and the final product is always remarkable. I will continue to use them for all my carpet cleaning needs. Well done!!!

I like the pick up and drop off service they offer, but my rug doesn’t seem like it was cleaned well. The fibers are still mated down and it still have the same old dirty smell it had before they picked it up. I thought it would’ve had a clean smell to it since it was being cleaned. I’m not pleased with the work at all. On a scale 1-10 I give them a 4 and that’s only on the pick up and drop off service they offer.
AG

Very pleased with the thorough cleaning of two rugs - they got the cat pee out successfully, no remarking by our hyper-vigilant cat! Also had fringe replaced on one rug - it looks so much better. Reasonable price for cleaning, repair, and new carpet pads. Thank you!

Truck was timely in pick up and delivery, as well as our 2 rugs were laid with perfection and job done was far superior than what we anticipated, we are truly impressed with the workmanship. Our rugs look brand new again and they feel wonderful to the touch even. A Big Thank You to staff who cleaned our pieces and also to those who delivered and laid our rugs.

We have a hand knotted woolen rug from my Husbands family that had not been cleaned ever. I was afraid to use just any carpet cleaning company as I new this rug was handmade and was 100% wool. I once was driving behind one or Heirlooms trucks and I made a mental note of it. Just last month, we decided to have the rug cleaned. Ends up their office is very near our home! I was able to deliver the rug myself and also received $15 off for saying I saw them on Facebook! The staff was very friendly and knowledgeable. I was given a tour of where and how my rug would be cleaned. They even kept it for 4 weeks while we puppy trained a new pet. I met the owner when I picked it up yesterday. Super friendly, very proud of his company and employees and their work. All in all, a great experience. I will use them again. So should you!

They are unprofessional. No communication and they refuse to give you your hours information

Highly professional tech. Excellent communication skills.
He explained the process of vent cleaning and provided a time estimate for completion.
I'm very pleased with the result

Jaylen was my service tech today & what a great job he did! On time, professional & speedy. I was sent instructions before on what needed to be done before his arrival. He called 1/2 hour before to tell me when he would arrive. Truly a great experience.
Already discussed a future date for grout cleaning. A very pleased customer.

This was definitely worth the money spent! It was a good price, not as cheap as you see on Groupon but I’ve used the other guy’s service before and they were in and out in under 20 minutes and called it done. ZeroRez took their time and certainly did the job right! Very impressed with every area they cleaned and will be recommending them to everyone I know.