Home Services reviews in Indianapolis, Indiana

I called to schedule a cleaning for a large leather couch. The booking was easy and the owner was kind. He said it would be about $400, which seemed high but he said the techs would spend hours doing a very thorough cleaning. The cleaning techs charged $625 and were here for no more than 45 minutes from start to finish. The couch looks OK, but not much better and it was definitely not worth $625. I totally got ripped off. Would not recommend.

Used this service yesterday for carpet cleaning for 1 floor of stairs and a master closet. Was quoted $135 over phone before booking (as this is their minimum). Owner Jim advised since they are located 45 minutes away they could not provide in person quote but would come out & complete service. Day of service, the technician was a no call no show. I called owner who sent out another technician several hours later to complete. Technicians were nice and friendly however upon arrival stated $250 and added $25 service charge. I watched them complete task which was done in under 30 minutes and did not add any extra scrub services which could justify the extra charge. They sprayed the carpet then used steamer to clean. I called the owner next day to talk about unexpected service/charge and he would not issue any refund and stated he stood behind technicians. Advised $25 service charge is for price of equipment/chemicals, which makes no sense to me. Would not recommend, seems like a scam to charge more at time of service...

Hola mi gente bella. Nosotros tuvimos una muy mala experiencia con ellos nos prometieron muchas cosas y al final no resultó nada de lo que prometieron. Nosotros perdimos dinero y tiempo tengan mucho cuidado.

We love our cleaners, consistently do an exceptional job!

My company has been in business with Jan-Pro for years and they have always done a great job cleaning and maintaining our office space. Their operations department is always communicative and friendly! I would certainly recommend their janitorial services to any business!

thank you respon!

Very Thorough and efficient.

Olivia is the BEST!

Absolutely the worst cleaning service around.

Very professional! Handle problems very quickly!

The worst company to go into business with. They talk about their business owners in a negative manner and are not honest people to work with

They are always very respectful and do great work!

They were good and reliable, always do a great job.

They do an amazing job and are very detailed with their service! Highly recommend them.

Takes out the trash, cleans toilet & leaves, doesn't clean
floors, doesn't dust, vacuums once a month....not good

Absolutely love JanPro! Their customer service is nothing but remarkable. They’re very attentive to your needs and always appreciate feedback. Thank you so much!!

They come weekly and clean our commercial/office building and do a wonderful job!! Everything looks in place and clean when we come in on Monday morning! They even go above and beyond to fill our paper towel holders and water the office plants, they would be dead if not for them!

Extremely professional and flexible. Communication is key for me and working with Diane, Paul and Emilia is a perfect recipe for a clean and inviting space. Their service is tailored and effective, I can't complain!

While living and working in greater Indy area, JanPro provided top notch cleaning and customer service. Unlike many other commercial cleaning services, reliability and consistency in cleaning were exceptional.

Excellent service from a great team! Our cleaning crew is always open to suggestions, easy to work with, friendly, willing to work around office schedules, and courteous of our working office environment. Luba and Timisha provide consistent service, communicate regularly, and have been complimented by numerous members of our office staff. I've worked with several cleaning companies over the past 20 years, and Jan-Pro consistently outperforms the competition.

Jan Pro does a great job for us. Elian cleans our office weekly and goes above and beyond what is expected. We can always count on him and Jan Pro to get what we need done for us!