Mission Mechanical

Mission came out on the day before Christmas Eve to repair our furnace. Luke Lyon came out and worked tirelessly on it, tried everything he could to fix it before determining it had to be replaced. I figured we would have to wait until the holidays were over to get a new one installed, but he and a couple more technicians were at our house 1st thing Christmas Eve to get our new unit installed. We couldn't be more pleased with the service provided by Mission! Top notch company and I highly recommend them!

Great experience...Very responsive and professional! I have no intention of calling anyone else in the future, except Mission Mechanical!

I have used this company for many years to service my 7 rental homes. I have always found the technicians to be excellent and prices fair. However, they do not always honor appointments. After scheduling regular maintenance appointments weeks in advance, on at least three occasions they failed to show up. At one point I was told by a person in the front office that they needed the technician to service an emergency at another site. So basically regularly scheduled appointments are not actually appointments as a technician may not come if an emergency arises. This is most difficult when my tenants, who with great difficulty plan to be home for the scheduled appointment, are faced with having to go through the ordeal again and hope the technician comes as planned. In addition, when I called the front office to complain about the situation it turns out an inter-office memo concerning my situation named me as a "pain in the neck" who is "always complaining about something." I was obviously sent this inter-office memo in error. In addition, billing and invoices are sent out randomly and at no particular interval after work is done. I can not recommend this company.